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| | | Author: | popsicle  | | Posted: | Feb 14, 2022 18:24 | | Subject: | (Cancelled) | | Viewed: | 283 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | Author: | billamber | | Posted: | Feb 14, 2022 18:26 | | Subject: | Re: What would you do? | | Viewed: | 37 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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Replied to this on one of your earlier posts 
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| | | | | Author: | wildchicken13 | | Posted: | Feb 14, 2022 18:32 | | Subject: | Re: What would you do? | | Viewed: | 49 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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I wondered the same thing myself not too long ago:
https://www.bricklink.com/message.asp?ID=1242363
Albeit that would have been a 20-30 minute drive instead of a six-minute drive,
but it still seems silly to me to make a buyer wait 2-3 days for something that
could have been delivered in under an hour. I ended up shipping the package anyway
because (a) the buyer lived in an unfamiliar neighborhood and (b) I didn't
feel comfortable delivering a package to a stranger's house. But I was very
much tempted to deliver it myself.
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| | | | | Author: | billamber | | Posted: | Feb 14, 2022 18:33 | | Subject: | Re: What would you do? | | Viewed: | 45 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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I replied earlier, but will again:
Even tho you cancelled your query, thought I'd reply.
In yesteryear's time, I would leave the package on the doorstep.
In today's world, I would go the postal route.
On the probably small chance that the buyer would feel their privacy was invaded,
I would opt for the conventional method. imho
btw, what did you do?
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| | | | | Author: | C0lsanders_ | | Posted: | Feb 14, 2022 18:40 | | Subject: | Re: What would you do? | | Viewed: | 32 times | | Topic: | Selling | |
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| Personally, I'd probably just ask them. I have free pickup as a shipping
option, but if I assume the buyer missed that, I'd message and ask, saying
that I can deliver and 1. save them the shipping cost, and 2, they can have it
same-day. If I don't hear back soon-ish, I invoice and ship. I still may
put a note in the invoice asking there as well.
Miles (C0lsanders_)
In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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| | | | | Author: | i_r_on | | Posted: | Feb 14, 2022 18:40 | | Subject: | Re: What would you do? | | Viewed: | 23 times | | Topic: | Selling | |
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| Customer also sees if the seller is in the vicinity or not because sellers addresses
are visible to the buyers. Unless explicitly requested I wouldn't attempt
a direct delivery. The best though I would offer it as a shipping option for
a certain perimeter close to my home. Still a Bricklink sellers main profession
should not be delivery, it has its own pecularities and one shouldn't attempt
to do it randomly imho.
Once I'm requested for such delivery, not direct to buyers home but with
a meeting near my house... It was an unpleasant experience.
On the other hand I provided an expedited delivery option in the past for orders
above certain threshold with an applied expedited delivery fee. Since it was
based on mutual agreeement at the time of order. Proper communications followed
and it was a good experience.
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| | | | | | | Author: | maxx3001 | | Posted: | Feb 15, 2022 01:23 | | Subject: | Re: What would you do? | | Viewed: | 31 times | | Topic: | Selling | |
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| In Selling, i_r_on writes:
| | Customer also sees if the seller is in the vicinity or not because sellers addresses
are visible to the buyers. Unless explicitly requested I wouldn't attempt
a direct delivery. The best though I would offer it as a shipping option for
a certain perimeter close to my home. Still a Bricklink sellers main profession
should not be delivery, it has its own pecularities and one shouldn't attempt
to do it randomly imho.
Once I'm requested for such delivery, not direct to buyers home but with
a meeting near my house... It was an unpleasant experience.
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Can you tell us more, I have both had buyers come pick up orders and I have hand
delivered orders to buyers nearby.
All my experiences were positive.
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On the other hand I provided an expedited delivery option in the past for orders
above certain threshold with an applied expedited delivery fee. Since it was
based on mutual agreeement at the time of order. Proper communications followed
and it was a good experience.
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| | | | | | | | | Author: | i_r_on | | Posted: | Feb 15, 2022 17:12 | | Subject: | Re: What would you do? | | Viewed: | 30 times | | Topic: | Selling | |
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| In Selling, maxx3001 writes:
| | In Selling, i_r_on writes:
| | Customer also sees if the seller is in the vicinity or not because sellers addresses
are visible to the buyers. Unless explicitly requested I wouldn't attempt
a direct delivery. The best though I would offer it as a shipping option for
a certain perimeter close to my home. Still a Bricklink sellers main profession
should not be delivery, it has its own pecularities and one shouldn't attempt
to do it randomly imho.
Once I'm requested for such delivery, not direct to buyers home but with
a meeting near my house... It was an unpleasant experience.
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Can you tell us more, I have both had buyers come pick up orders and I have hand
delivered orders to buyers nearby.
All my experiences were positive.
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Since I'm not in a central location I do encounter these offers seldom. It
wouldn't be right that I would disclose further information for just one
transaction which has it's unique properties.
On the other hand as I've written, it's a good service to offer local
pickups or same day/next day delivery services if those integrated into the shipping
options or be told about in the shop terms and communicated with the interested
buyer. Heck even running a brick & mortar shop along with a Bricklink store is
a very good idea.
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| | | | | Author: | Heartbricker | | Posted: | Feb 14, 2022 18:46 | | Subject: | Re: What would you do? | | Viewed: | 41 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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Happened a couple of times, since we pay our employees a very fair wage we wrote
the buyer that one of our employees can leave early and drop it off on the way
home and we'll use the shipping cost to cover the employee time OR mail it
and they can have it in a couple of days.
They always picked the first option and said it was more than reasonable to keep
the shipping fee.
We never had an issue BUT we made sure to get a picture taken of the package
by the door.
Best wishes
THB.
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| | | | | Author: | bengreen28 | | Posted: | Feb 14, 2022 19:09 | | Subject: | Re: What would you do? | | Viewed: | 31 times | | Topic: | Selling | |
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| I bought some items from a seller a while ago and when I got the invoice I found
that they lived a few doors down from my cousin in an area that I drive past
for work on many occasions, I sent the seller a message asking if he could possibly
pop it through the door to my cousin to save on the postage and I'd collect
it in when passing.
He was perfectly fine with doing that and after giving my cousin a heads up picked
it up a couple days later.
I've never had an order close by but if I did I would message them to see
if they wanted to pick it up or I drop it in when passing with work.
Anything to save a bit of money for the buyer as postage costs aren't cheap
anymore.
In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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| | | | | Author: | Teup | | Posted: | Feb 14, 2022 19:10 | | Subject: | Re: What would you do? | | Viewed: | 30 times | | Topic: | Selling | |
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| Sometimes I get orders from the city nearby, it's like 20-30 minutes cycling.
I need exercise anyway, so I usually just drop off those orders myself. Refunding
shipping is a nice gesture but not strictly needed IMO, it's actually an
improved bit of service already, since it's 1 day faster and safer than regular
shipping. (In my own webshop I do have free shipping within my area though, but
on Bricklink there's no option to do that.)
In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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| | | | | Author: | legoman77 | | Posted: | Feb 14, 2022 19:50 | | Subject: | Re: What would you do? | | Viewed: | 43 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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Sell you house and move father away from the buyer. Then no conundrum.
John P
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| | | | | | | Author: | popsicle | | Posted: | Feb 14, 2022 20:40 | | Subject: | Re: What would you do? | | Viewed: | 61 times | | Topic: | Selling | |
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| In Selling, legoman77 writes:
| | In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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Sell you house and move father away from the buyer. Then no conundrum.
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"Sell your house and move farther/further away" is that what you
meant?
Take your time. But if I'm to respond, I should know what I'm responding
to... or I could just try and "sell you" my house and move my "father
away from the buyer" 
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| | | | | Author: | superchicken77 | | Posted: | Feb 14, 2022 20:28 | | Subject: | Re: What would you do? | | Viewed: | 38 times | | Topic: | Selling | |
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| Anyone within an hour drive, I see if they want to do local pickup because they
might be in the neighbourhood one day and could drop by. Alternatively, if I
know I'll be in their neighbourhood in the next week or so, I offer to drop
it off. I also offer to meet at one of the three local LEGO retail stores if
that works for them. I haven't ever dropped off an order unwelcomeded. I
could see how a user might feel weird about me dropping by unannounced.
In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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| | | | | | | Author: | maxx3001 | | Posted: | Feb 15, 2022 01:32 | | Subject: | Re: What would you do? | | Viewed: | 36 times | | Topic: | Selling | |
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| In Selling, superchicken77 writes:
| | Anyone within an hour drive, I see if they want to do local pickup because they
might be in the neighbourhood one day and could drop by.
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LOL, here in the Netherlands, that would be anybody, I live in the middle of
my country and almost everyone lives within one hour drive of me 
Such an awesome difference in how we perceive time and distance.
But they are all welcome to do a pick up.
Having a LEGO friend come over soon, he lives over an hour drive away.
We plan those visits because for us that is far 
| | Alternatively, if I
know I'll be in their neighbourhood in the next week or so, I offer to drop
it off. I also offer to meet at one of the three local LEGO retail stores if
that works for them. I haven't ever dropped off an order unwelcomeded. I
could see how a user might feel weird about me dropping by unannounced.
In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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| | | | | Author: | popsicle | | Posted: | Feb 15, 2022 12:40 | | Subject: | Re: What would you do? | | Viewed: | 79 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.
I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?
It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.
Tell me what you’d do and I’ll tell you what I did...
-popsicle
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Many interesting thoughts. That’s what I really enjoy about the BrickLink forum,
it’s populated with smart, fun people. Of course, I've got no other similar
experience to contrast with my opinion of this place. Blissfully ignorant in
this regard
Well, said I’d tell you what I actually did - I took a left instead of right
from our driveway, taking the package to our post office. Mailed it.
Some thoughts bouncing around my head while sitting idle in our driveway, before
taking the on-the-fly decision:
- First-time buyer with us, don’t know how they’d react to the knowledge I
had been to their place.
- I was certain they'd get their package within 24 hours from time of payment,
via mail.
- Confidence in our regional postal system. They’re competent. We seem to have
that luck wherever we've lived.
- Didn't want to complicate a first-time order with the comms needed in offering
such an outside-the-box service, nor set any such precedence.
- Delivery confirmation to keep matters tidy, can't hurt either.
Enjoyed your inputs very much. Thanks all!
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USA, Washington
Turkey
Netherlands, Utrecht
United Kingdom, England
Canada, Ontario
