Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheBrickGuys  | | Posted: | Apr 17, 2014 01:40 | | Subject: | Re: Suggestion: REMOVE SUGGESTIONS | | Viewed: | 55 times | | Topic: | Suggestions | |
| | | But if BL tomorrow decided to delete the Suggestions topic, and posted "Hey,
all! We decided that it's better to just not let you think you have any influence
over the direction the company takes anymore." Well... that would be much much
worse.
|
Not to mention that most of the people who would agree to remove it would probably
also be the same ones who would then complain the loudest that it is no longer
there.
Jim
|
 |
| Author: | FigBits | | Posted: | Apr 17, 2014 01:34 | | Subject: | Re: Suggestion: REMOVE SUGGESTIONS | | Viewed: | 72 times | | Topic: | Suggestions | |
| In Suggestions, theboyslegos writes:
| | This is a sincere suggestion and not sarcasm.
Please remove the suggestion topic from the forums. There's 850 open suggestions
with over 77,000 posts and 0 have been implemented. Most recently the suggestion
to remove MSRP's was discarded even though the vast majority of sellers do
not want it.
I've seen numerous suggestions to alter the way feedback is displayed to
better represent the members performance in the community and thus far nothing
has come of it.
I understand the desire for any company to want input from their customers, but
in this setting when input is given, but action is not taken it quickly becomes
demoralizing for the members. Eventually people realize their opinion is of
no value to ownership and they stop participating. I think when a company puts
more emphasis on "market research" than they do the words coming from customers
mouths it's a recipe for degradation of the community here on bricklink.
Like I said, this is a serious suggestion. I think giving people the illusion
of some decision making ability when in fact they have none will do nothing more
than hurt the site.
Matt
|
I disagree.
Could there be more action on suggestions? Absolutely. Is it frustrating to see
many great suggestions that have not been implemented over the last few years?
Definitely.
But if BL tomorrow decided to delete the Suggestions topic, and posted "Hey,
all! We decided that it's better to just not let you think you have any influence
over the direction the company takes anymore." Well... that would be much much
worse.
--
Marc.
|
|
| Author: | bb459958 | | Posted: | Apr 17, 2014 01:27 | | Subject: | Re: Suggestion: REMOVE SUGGESTIONS | | Viewed: | 62 times | | Topic: | Suggestions | |
| In Suggestions, theboyslegos writes:
| | This is a sincere suggestion and not sarcasm.
Please remove the suggestion topic from the forums. There's 850 open suggestions
with over 77,000 posts and 0 have been implemented. Most recently the suggestion
to remove MSRP's was discarded even though the vast majority of sellers do
not want it.
I've seen numerous suggestions to alter the way feedback is displayed to
better represent the members performance in the community and thus far nothing
has come of it.
I understand the desire for any company to want input from their customers, but
in this setting when input is given, but action is not taken it quickly becomes
demoralizing for the members. Eventually people realize their opinion is of
no value to ownership and they stop participating. I think when a company puts
more emphasis on "market research" than they do the words coming from customers
mouths it's a recipe for degradation of the community here on bricklink.
Like I said, this is a serious suggestion. I think giving people the illusion
of some decision making ability when in fact they have none will do nothing more
than hurt the site.
Matt
|
Voted yes. Completely worthless topic.
|
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| Author: | Biodreamer | | Posted: | Apr 17, 2014 01:16 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 56 times | | Topic: | Suggestions | |
| In Suggestions, eileenkeeney writes:
| |
I would like to see the year retired as well.
I like information.
|
This! keeping the old prices it's a way to look into LEGO history.
|
|
| Author: | MassBricks | | Posted: | Apr 17, 2014 01:09 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 67 times | | Topic: | Suggestions | |
| In Suggestions, fosterbengoshi writes:
| | Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.
|
That's great if I'm ordering from you or another seller with this policy.
If I order from a store without this policy, and they end up not having the main
item I wanted, you are saying that I should now be required to either pay for
the shipping cost and items I only included as add-ons, or accept NPB penalty.
Just in general, I think the penalty for an order cancellation is excessive.
If a buyer lets the seller know soon after the invoice is sent, I don't see
it as a big problem (unless they are abusive with it, such as holding up a large
portion of inventory). Especially in cases where shipping costs/fees are not
explicitly outlined (major problem with BrickLink) - sorry saying "actual shipping
cost" as most sellers here do is not enough. I have had several times where a
seller ships by a more expensive method than necessary. So I can't know how
much I will be charged before placing an order.
|
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| Author: | theboystoys | | Posted: | Apr 17, 2014 00:55 | | Subject: | Suggestion: REMOVE SUGGESTIONS | | Viewed: | 285 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| This is a sincere suggestion and not sarcasm.
Please remove the suggestion topic from the forums. There's 850 open suggestions
with over 77,000 posts and 0 have been implemented. Most recently the suggestion
to remove MSRP's was discarded even though the vast majority of sellers do
not want it.
I've seen numerous suggestions to alter the way feedback is displayed to
better represent the members performance in the community and thus far nothing
has come of it.
I understand the desire for any company to want input from their customers, but
in this setting when input is given, but action is not taken it quickly becomes
demoralizing for the members. Eventually people realize their opinion is of
no value to ownership and they stop participating. I think when a company puts
more emphasis on "market research" than they do the words coming from customers
mouths it's a recipe for degradation of the community here on bricklink.
Like I said, this is a serious suggestion. I think giving people the illusion
of some decision making ability when in fact they have none will do nothing more
than hurt the site.
Matt
|
|
| Author: | ToriHada | | Posted: | Apr 17, 2014 00:15 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 51 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
|
[9395-1] it has been retired for awhile but still shows MSRP.
Excellent example, thank you. Note the serious drop in sales of this set in April,
at least so far. The last two months show a dozen sold each month, one sold this
month. I am looking forward to seeing the real numbers from this feature.
Darren
|
Another number they should look at is the number of sets listed for sale by sellers.
This number is going to drop as well, at least for sets currently in production.
But maybe this is what they want. Get rid of listings for currently produced
sets priced more than the MSRP.
Thor
|
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| Author: | theboystoys | | Posted: | Apr 16, 2014 23:45 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 52 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"
That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?
Darren
|
Neither are even listed on LEGO S@H anymore. Both have MSRP on BL.
Matt
|
|
| Author: | TallyToyBricks | | Posted: | Apr 16, 2014 23:14 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 57 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
Based on what we have found, there is one set currently showing the original
MSRP of a retired set. Anybody find more? Perhaps the idea was to show the MSRP
of currently available sets? Just a guess, though.
Darren
|
8110-1 ... Remember this was just implemented, so a very small number of sets
have retired and had the MSRP tag.
|
|
| Author: | starbeanie | | Posted: | Apr 16, 2014 23:08 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 49 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
Based on what we have found, there is one set currently showing the original
MSRP of a retired set. Anybody find more? Perhaps the idea was to show the MSRP
of currently available sets? Just a guess, though.
Darren
|
Bret
|
|
| Author: | renhoffman | | Posted: | Apr 16, 2014 22:57 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 52 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
Based on what we have found, there is one set currently showing the original
MSRP of a retired set. Anybody find more? Perhaps the idea was to show the MSRP
of currently available sets? Just a guess, though.
Darren
|
|
| Author: | bb459958 | | Posted: | Apr 16, 2014 22:36 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, Proprietor writes:
Whoops.
| | In Suggestions, JIC_Bricks writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Actually:
Sorry, guess we were wrong.
|
|
|
|
| Author: | Proprietor | | Posted: | Apr 16, 2014 22:32 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 33 times | | Topic: | Suggestions | |
| Those aren't retired.
In Suggestions, JIC_Bricks writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Actually:
Sorry, guess we were wrong.
|
|
|
| Author: | eileenkeeney | | Posted: | Apr 16, 2014 22:32 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 57 times | | Topic: | Suggestions | |
| In Suggestions, Stragus writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I would prefer to leave the MSRP, but also showing when the set has retired (year
and month). That should make it clear that it can no longer be found at that
price.
|
I would like to see the year retired as well.
I like information.
|
|
| Author: | renhoffman | | Posted: | Apr 16, 2014 22:28 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 53 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
|
[9395-1] it has been retired for awhile but still shows MSRP.
Excellent example, thank you. Note the serious drop in sales of this set in April,
at least so far. The last two months show a dozen sold each month, one sold this
month. I am looking forward to seeing the real numbers from this feature.
Darren
|
|
| Author: | eileenkeeney | | Posted: | Apr 16, 2014 22:25 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 42 times | | Topic: | Suggestions | |
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, eileenkeeney writes:
| |
If you are going to completely fill the order anyway, then you would not be asking
to remove the item from the order.
|
Of course I will. Why should I pay BrickLink selling fees on something I have
to purchase from another seller? Filing an IRR not only reduces fees, but it
also keeps my bookkeeping and accounting more accurate.
| | You can not assume that every seller will be willing to do this.
|
I made no assumptions about "every" seller. But I do know that many good sellers
do offer this same option. Why should we be penalized with order cancellation
when the buyer suffers no harm or loss? The suggestion is overkill, ineffective
and unnecessary.
Thor
|
Now that would really confuse me if the seller wanted me to approve the Item
Remove Request, and was still going to have the item shipped to me.
|
|
| Author: | TallyToyBricks | | Posted: | Apr 16, 2014 22:22 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 47 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
9395-1 it has been retired for awhile but still shows MSRP.
|
|
| Author: | starbeanie | | Posted: | Apr 16, 2014 22:19 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 50 times | | Topic: | Suggestions | |
| In Suggestions, LEGOMASTER writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"
That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?
Darren
|
Sold out doesn't always mean retired. It might be sold out in one market,
but still available in other country. Lego might make another production run.
|
They aren't.
Bret
|
|
| Author: | LEGOMASTER | | Posted: | Apr 16, 2014 22:18 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 39 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"
That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?
Darren
|
Sold out doesn't always mean retired. It might be sold out in one market,
but still available in other country. Lego might make another production run.
|
|
| Author: | starbeanie | | Posted: | Apr 16, 2014 22:18 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"
That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?
Darren
|
10197 fire brigade
|
|
| Author: | LEGOMASTER | | Posted: | Apr 16, 2014 22:15 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 49 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I vote no.
I believe there are important things to worry about.
|
|
| Author: | renhoffman | | Posted: | Apr 16, 2014 22:14 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 56 times | | Topic: | Suggestions | |
| In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"
That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?
Darren
|
|
| Author: | starbeanie | | Posted: | Apr 16, 2014 22:12 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 43 times | | Topic: | Suggestions | |
| In Suggestions, JIC_Bricks writes:
| | In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
Maybe BL thinks that it still in... Possibly too recently retired.
|
There's one of the issues. How often would they check.?
|
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| Author: | bb459958 | | Posted: | Apr 16, 2014 22:09 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 33 times | | Topic: | Suggestions | |
| In Suggestions, starbeanie writes:
| | In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
Maybe BL thinks that it still in... Possibly too recently retired.
|
|
| Author: | bb459958 | | Posted: | Apr 16, 2014 22:07 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 35 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Wow, it seems that is the case. Hm. Well, time for a suggestion cancellation...
It's already in place. How did no one notice that?
|
|
| Author: | starbeanie | | Posted: | Apr 16, 2014 22:07 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 47 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
Bret
|
|
| Author: | renhoffman | | Posted: | Apr 16, 2014 22:04 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 50 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?
Thank you,
Darren
|
|
| Author: | bb459958 | | Posted: | Apr 16, 2014 21:57 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 43 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I agree. Adding it period was a bad move, but at least removing it from the retired
sets will eliminate some problems. I know that I personally, if I was new to
buying, would step down from buying a set, no matter what the value which I probably
wouldn't know, and would assume I could get it retail price somewhere if
it had the MSRP waving at me.
It would be great to have this put into action. I vote yes.
|
|
| Author: | renhoffman | | Posted: | Apr 16, 2014 21:56 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 48 times | | Topic: | Suggestions | |
| In Suggestions, renhoffman writes:
| | In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I could be wrong, but after checking a few recently retired sets, I see no MSRP
link. I was thinking that this was already the rule.
Darren
|
For example
|
|
| Author: | renhoffman | | Posted: | Apr 16, 2014 21:55 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I could be wrong, but after checking a few recently retired sets, I see no MSRP
link. I was thinking that this was already the rule.
Darren
|
|
| Author: | bb138026 | | Posted: | Apr 16, 2014 21:48 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 48 times | | Topic: | Suggestions | |
| In Suggestions, fosterbengoshi writes:
| | Moreover, as others noted, what good is it to show a cheaper US MSRP to buyers
in other countries?
|
As a Canadian buyer, I'm seeing the Canadian MSRP, so that seems to be working
fine.
I'm hoping that buyers for countries where MSRP information is not available
will not be shown the U.S. MSRP, that would certainly be misleading.
|
| Author: | TallyToyBricks | | Posted: | Apr 16, 2014 21:47 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 58 times | | Topic: | Suggestions | |
| | |
Moreover, as others noted, what good is it to show a cheaper US MSRP to buyers
in other countries?
|
Click on the MSRP - it shows MSRP for many countries and a graph comparing prices
- see 42006 as an example
|
|
| Author: | ToriHada | | Posted: | Apr 16, 2014 21:44 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 75 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
Sorry Joe... Although this is a reasonable suggestion I will have to vote no
because this suggestion will be an excuse for BrickLink to keep the MSRP on all
current sets. This suggestion gives BL an easy way out on that issue. But the
problem still remains, at least for current sets. The only way I could favor
showing the MSRP for current sets was if it were shown only when ALL listings
for that set on BL were below the MSRP. If one set is priced more than the MSRP,
then the MSRP should not be shown.
Moreover, as others noted, what good is it to show a cheaper US MSRP to buyers
in other countries?
Thor
|
|
| Author: | bb138026 | | Posted: | Apr 16, 2014 21:41 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 54 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I would prefer to leave the MSRP, but also showing when the set has retired (year
and month). That should make it clear that it can no longer be found at that
price.
|
|
| Author: | PBM | | Posted: | Apr 16, 2014 21:40 | | Subject: | Re: Remove MSRP tag once an item is retired | | Viewed: | 84 times | | Topic: | Suggestions | |
| In Suggestions, astrothedog writes:
| | A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
I believe people just want to complain about every topic.
But with all of your complaints, I have a suggestion;
"opt out", you read that correctly. Make the MSRP an 'opt in' or 'opt
out' device just as you have many other aspects for setting up your store
that could also be a choice.
You can begin your argument once again, have a nice day!
|
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| Author: | ToriHada | | Posted: | Apr 16, 2014 21:37 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 41 times | | Topic: | Suggestions | |
| In Suggestions, eileenkeeney writes:
| |
If you are going to completely fill the order anyway, then you would not be asking
to remove the item from the order.
|
Of course I will. Why should I pay BrickLink selling fees on something I have
to purchase from another seller? Filing an IRR not only reduces fees, but it
also keeps my bookkeeping and accounting more accurate.
| | You can not assume that every seller will be willing to do this.
|
I made no assumptions about "every" seller. But I do know that many good sellers
do offer this same option. Why should we be penalized with order cancellation
when the buyer suffers no harm or loss? The suggestion is overkill, ineffective
and unnecessary.
Thor
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|
| Author: | TallyToyBricks | | Posted: | Apr 16, 2014 21:36 | | Subject: | Remove MSRP tag once an item is retired | | Viewed: | 263 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.
This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.
Joe
|
|
| Author: | eileenkeeney | | Posted: | Apr 16, 2014 21:27 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 33 times | | Topic: | Suggestions | |
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, eileenkeeney writes:
| | In Suggestions, fosterbengoshi writes:
| | I voted no. For several reasons.
|
| |
Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.
|
Maybe I should make a note, to not do my usual opportunity purchases, when I
buy from your store, and to limit my order to only the parts that I actually
came to your store for?
I understand that you feel your options, when you are missing items, is completely
fair.
But it might not work for all orders and all buyers.
If I land in your store to buy item A, and I then (to maximize value on my shipping)
also buy items B, C and D, I do not want to receive a package with only items
B, C and D even if I am getting coupons or discounts.
I still need item A, and I may need to buy additional items from the seller that
actually has item A to reach a minimum. For this I may want to buy B, C and/or
D from this seller.
If I order a large qty of item A from you, and you are short only a small qty,
that is rarely an issue for me.
But if you have none of item A, that could be a major issue for me.
|
Did you read my next paragraph before you posted? The part where I wrote:
"My policy with missing items is to let the buyer know as soon as I know something
is missing and then offer the buyer three choices to resolve the matter: (1)
A refund or credit for double the value of the missing item(s); (2) a coupon
for triple the amount of the missing item(s); or, if neither of those options
are acceptable to the buyer, (3) I will order the missing item(s) from another
seller and have them shipped directly to my buyer at my expense. This third option
makes the buyer whole. It makes it unnecessary for the buyer to order the item
elsewhere and pay more shipping costs. And the item can be received around the
same time his order with me is received."
Take a look at Option 3. If a refund/credit or coupon is not acceptable to you,
I will order the missing item(s) from another seller and have them shipped directly
to you at my expense. If so, you lose nothing. There is no need for you to order
the missing item(s) from somewhere else and have to pay more shipping.
Option 3 makes it completely unnecessary for any buyer to cancel any order with
me just because I may be missing a few things. While most buyers are entirely
satisfied with Options 1 or 2, several have chosen Option 3 and I have happily
provided them what they needed at no extra cost or inconvenience to them.
Thor
|
If you are going to completely fill the order anyway, then you would not be asking
to remove the item from the order.
Therefore I fail to see the relevance of your argument, to the suggestion.
You can not assume that every seller will be willing to do this.
But I admit only skimming the rest of your message.
|
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| Author: | ToriHada | | Posted: | Apr 16, 2014 21:19 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 30 times | | Topic: | Suggestions | |
| In Suggestions, eileenkeeney writes:
| | In Suggestions, fosterbengoshi writes:
| | I voted no. For several reasons.
|
| |
Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.
|
Maybe I should make a note, to not do my usual opportunity purchases, when I
buy from your store, and to limit my order to only the parts that I actually
came to your store for?
I understand that you feel your options, when you are missing items, is completely
fair.
But it might not work for all orders and all buyers.
If I land in your store to buy item A, and I then (to maximize value on my shipping)
also buy items B, C and D, I do not want to receive a package with only items
B, C and D even if I am getting coupons or discounts.
I still need item A, and I may need to buy additional items from the seller that
actually has item A to reach a minimum. For this I may want to buy B, C and/or
D from this seller.
If I order a large qty of item A from you, and you are short only a small qty,
that is rarely an issue for me.
But if you have none of item A, that could be a major issue for me.
|
Did you read my next paragraph before you posted? The part where I wrote:
"My policy with missing items is to let the buyer know as soon as I know something
is missing and then offer the buyer three choices to resolve the matter: (1)
A refund or credit for double the value of the missing item(s); (2) a coupon
for triple the amount of the missing item(s); or, if neither of those options
are acceptable to the buyer, (3) I will order the missing item(s) from another
seller and have them shipped directly to my buyer at my expense. This third option
makes the buyer whole. It makes it unnecessary for the buyer to order the item
elsewhere and pay more shipping costs. And the item can be received around the
same time his order with me is received."
Take a look at Option 3. If a refund/credit or coupon is not acceptable to you,
I will order the missing item(s) from another seller and have them shipped directly
to you at my expense. If so, you lose nothing. There is no need for you to order
the missing item(s) from somewhere else and have to pay more shipping.
Option 3 makes it completely unnecessary for any buyer to cancel any order with
me just because I may be missing a few things. While most buyers are entirely
satisfied with Options 1 or 2, several have chosen Option 3 and I have happily
provided them what they needed at no extra cost or inconvenience to them.
Thor
|
|
| Author: | eileenkeeney | | Posted: | Apr 16, 2014 21:08 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 46 times | | Topic: | Suggestions | |
| In Suggestions, fosterbengoshi writes:
| | I voted no. For several reasons.
|
| |
Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.
|
Maybe I should make a note, to not do my usual opportunity purchases, when I
buy from your store, and to limit my order to only the parts that I actually
came to your store for?
I understand that you feel your options, when you are missing items, is completely
fair.
But it might not work for all orders and all buyers.
If I land in your store to buy item A, and I then (to maximize value on my shipping)
also buy items B, C and D, I do not want to receive a package with only items
B, C and D even if I am getting coupons or discounts.
I still need item A, and I may need to buy additional items from the seller that
actually has item A to reach a minimum. For this I may want to buy B, C and/or
D from this seller.
If I order a large qty of item A from you, and you are short only a small qty,
that is rarely an issue for me.
But if you have none of item A, that could be a major issue for me.
|
|
| Author: | ToriHada | | Posted: | Apr 16, 2014 20:18 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 63 times | | Topic: | Suggestions | |
| I voted no. For several reasons.
First, if BRricksters is your motivation for this suggestion, you simply cannot
compare 99.9% of BrickLink's sellers to that one bad seller. The problem
is, fortunately, not as rampant as you believe. This suggestion is overkill,
unnecessary and ineffective.
Second, implementing this suggestion will not solve any problems. For one thing,
it is so easy to get around. If sellers risk losing an entire order they spent
time picking and packing merely because of one or two missing penny parts, they
just won't file an Item Removal Request.
Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.
My policy with missing items is to let the buyer know as soon as I know something
is missing and then offer the buyer three choices to resolve the matter: (1)
A refund or credit for double the value of the missing item(s); (2) a coupon
for triple the amount of the missing item(s); or, if neither of those options
are acceptable to the buyer, (3) I will order the missing item(s) from another
seller and have them shipped directly to my buyer at my expense. This third option
makes the buyer whole. It makes it unnecessary for the buyer to order the item
elsewhere and pay more shipping costs. And the item can be received around the
same time his order with me is received.
If I am willing to make my buyer whole and provide him everything he ordered,
there is no reason he should be allowed to cancel his entire order with me. Particularly
if we are taking about a large order with numerous lots that I have spent time
on.
I suspect many other good sellers feel and do the same as I do. They should not
be penalized if they are able to make the buyer whole.
BTW, I am aware that many European sellers are subject to the Distance Selling
Regulations which require them to accept order cancellations and returns. Fortunately,
the DSR does not apply to US sellers and there is no similar law in the USA.
Thor
|
|
| Author: | eileenkeeney | | Posted: | Apr 16, 2014 19:48 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 50 times | | Topic: | Suggestions | |
| In Suggestions, enig writes:
| | *IRR - Item Removal Request
Enable buyers to cancel the order(right away) with no penalty to them, when sellers
submit IRR. Most of the time few missing pieces is not an issue, but sometimes
those few pieces may be the whole reason for the order. Buyers should not be
forced to hold up their end of the deal, if sellers are not holding up theirs.
This would also take care of the issue when sellers remove lots from the order
under their own discretion, because they dont feel like filling some of them.
Filling the more expensive lots, but cancelling the smaller ones. In other words
- flipping their buyer off..
|
I am pretty certain admin would side with the buyer in this case, when the buyer
decides to cancel the order.
But I know that not all sellers agree. I was stop listed for having the view
that I had the right to cancel if the seller did not have everything I ordered.
So there are sellers who feel the buyer should be obligated to buy the subset
of the order that they can provide, even when they can not provide the full order.
First, there should be a requirement that sellers notify buyers if not shipping
everything ordered, and a requirement to use the Item Removal request.
Maybe there should be a "Seller did not follow Bricklink policy" submission,
that a seller is only allowed so many of, before a temporary loss of selling
privileges.
Then along with that add the option to Cancel order, as a response to a seller
initiated Item Removal Request.
|
|
| Author: | enig | | Posted: | Apr 16, 2014 12:07 | | Subject: | Re: OCS* | | Viewed: | 41 times | | Topic: | Suggestions | |
| In Suggestions, DadsAFOL writes:
| | In Suggestions, enig writes:
| | In Suggestions, DadsAFOL writes:
| | In Suggestions, enig writes:
| | OCS - Order Cancelling Seller
Sorry for cancelling my previous suggestion. By including some additional things
I made it unclear, and responses were focused on totally the wrong point.
Suggestion - make it impossible for sellers to approve order cancel requests
that they themselves initiate, for a period of 7 days.
Reasons? Most of the time it is one of the two:
* they want to avoid getting slapped with NRS if they dont think the order is
worth their time. No order, no trouble.
* they want to avoid bad feedback if order goes south. Once again - no order,
no bad feedback.
Forum is full of buyers complaining that sellers cancelled their orders, and
buyers are powerless to do anything about it.
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
b) agree to cancel the order but with OCS consequence to the seller
c) not agree to cancel the order
If no response from buyer in 7 days then seller can either approve the OCR of
the order himself or start an NPB.
3 or 5 or 10 OCS - seller privileges are either revoked, or suspended until some
of them "expire"
THIS IS A GENERAL IDEA. There are so many nuances to discuss how this would affect
an endless aspects of selling from A to Z. I am aware of probably most of them,
but it would take me half of day to cover all of them straight away.
Vote YES if you think that sellers should not have the power to cancel
any orders as they wish (with no consequences), vote NO if you dont think
it's an issue.
Thanks!
|
No, its a customer service issue. If my buyer and I mutually agree to cancel
an order, it needs to go away immediately, not hang out there 7 days. Plus if
the 7 days crosses a month end, you pay BL fees on the to-be-cancelled order.
-Jason
|
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
|
You are missing the point - buyers want the seller to "take care of it". They
don't want to log back in and go through a series of screens and confirm
what they already asked for. This is customer service.
|
I get what you are saying. But how do you prevent sellers from doing unsolicited
order cancellations?
Yes I agree that order cancellation, the way it is now, is not very buyer-friendly
process. That could be taken care of by making it easier for buyers to do it.
It should be a two-click solution either from the order screen, or straight from
the order list.
| | I also think that sellers
should be able to add parts to a buyer's existing order (i.e. "do you happen
to have xxx that you can add for me?), but I won't derail your thread further.
-Jason
|
Yes, and yes.
|
|
| Author: | Brettj666 | | Posted: | Apr 16, 2014 12:02 | | Subject: | Re: OCS* | | Viewed: | 31 times | | Topic: | Suggestions | |
| In Suggestions, DadsAFOL writes:
| | In Suggestions, enig writes:
| | In Suggestions, DadsAFOL writes:
| | In Suggestions, enig writes:
| | OCS - Order Cancelling Seller
Sorry for cancelling my previous suggestion. By including some additional things
I made it unclear, and responses were focused on totally the wrong point.
Suggestion - make it impossible for sellers to approve order cancel requests
that they themselves initiate, for a period of 7 days.
Reasons? Most of the time it is one of the two:
* they want to avoid getting slapped with NRS if they dont think the order is
worth their time. No order, no trouble.
* they want to avoid bad feedback if order goes south. Once again - no order,
no bad feedback.
Forum is full of buyers complaining that sellers cancelled their orders, and
buyers are powerless to do anything about it.
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
b) agree to cancel the order but with OCS consequence to the seller
c) not agree to cancel the order
If no response from buyer in 7 days then seller can either approve the OCR of
the order himself or start an NPB.
3 or 5 or 10 OCS - seller privileges are either revoked, or suspended until some
of them "expire"
THIS IS A GENERAL IDEA. There are so many nuances to discuss how this would affect
an endless aspects of selling from A to Z. I am aware of probably most of them,
but it would take me half of day to cover all of them straight away.
Vote YES if you think that sellers should not have the power to cancel
any orders as they wish (with no consequences), vote NO if you dont think
it's an issue.
Thanks!
|
No, its a customer service issue. If my buyer and I mutually agree to cancel
an order, it needs to go away immediately, not hang out there 7 days. Plus if
the 7 days crosses a month end, you pay BL fees on the to-be-cancelled order.
-Jason
|
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
|
You are missing the point - buyers want the seller to "take care of it". They
don't want to log back in and go through a series of screens and confirm
what they already asked for. This is customer service. I also think that sellers
should be able to add parts to a buyer's existing order (i.e. "do you happen
to have xxx that you can add for me?), but I won't derail your thread further.
-Jason
|
I took his suggestion to mean 'unilaterally decide to cancel', ie without
permission of the buyer.
|
|
| Author: | DadsAFOL | | Posted: | Apr 16, 2014 11:59 | | Subject: | Re: OCS* | | Viewed: | 42 times | | Topic: | Suggestions | |
| In Suggestions, enig writes:
| | In Suggestions, DadsAFOL writes:
| | In Suggestions, enig writes:
| | OCS - Order Cancelling Seller
Sorry for cancelling my previous suggestion. By including some additional things
I made it unclear, and responses were focused on totally the wrong point.
Suggestion - make it impossible for sellers to approve order cancel requests
that they themselves initiate, for a period of 7 days.
Reasons? Most of the time it is one of the two:
* they want to avoid getting slapped with NRS if they dont think the order is
worth their time. No order, no trouble.
* they want to avoid bad feedback if order goes south. Once again - no order,
no bad feedback.
Forum is full of buyers complaining that sellers cancelled their orders, and
buyers are powerless to do anything about it.
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
b) agree to cancel the order but with OCS consequence to the seller
c) not agree to cancel the order
If no response from buyer in 7 days then seller can either approve the OCR of
the order himself or start an NPB.
3 or 5 or 10 OCS - seller privileges are either revoked, or suspended until some
of them "expire"
THIS IS A GENERAL IDEA. There are so many nuances to discuss how this would affect
an endless aspects of selling from A to Z. I am aware of probably most of them,
but it would take me half of day to cover all of them straight away.
Vote YES if you think that sellers should not have the power to cancel
any orders as they wish (with no consequences), vote NO if you dont think
it's an issue.
Thanks!
|
No, its a customer service issue. If my buyer and I mutually agree to cancel
an order, it needs to go away immediately, not hang out there 7 days. Plus if
the 7 days crosses a month end, you pay BL fees on the to-be-cancelled order.
-Jason
|
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
|
You are missing the point - buyers want the seller to "take care of it". They
don't want to log back in and go through a series of screens and confirm
what they already asked for. This is customer service. I also think that sellers
should be able to add parts to a buyer's existing order (i.e. "do you happen
to have xxx that you can add for me?), but I won't derail your thread further.
-Jason
|
|
| Author: | enig | | Posted: | Apr 16, 2014 11:39 | | Subject: | Re: OCS* | | Viewed: | 26 times | | Topic: | Suggestions | |
| In Suggestions, DadsAFOL writes:
| | In Suggestions, enig writes:
| | OCS - Order Cancelling Seller
Sorry for cancelling my previous suggestion. By including some additional things
I made it unclear, and responses were focused on totally the wrong point.
Suggestion - make it impossible for sellers to approve order cancel requests
that they themselves initiate, for a period of 7 days.
Reasons? Most of the time it is one of the two:
* they want to avoid getting slapped with NRS if they dont think the order is
worth their time. No order, no trouble.
* they want to avoid bad feedback if order goes south. Once again - no order,
no bad feedback.
Forum is full of buyers complaining that sellers cancelled their orders, and
buyers are powerless to do anything about it.
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
b) agree to cancel the order but with OCS consequence to the seller
c) not agree to cancel the order
If no response from buyer in 7 days then seller can either approve the OCR of
the order himself or start an NPB.
3 or 5 or 10 OCS - seller privileges are either revoked, or suspended until some
of them "expire"
THIS IS A GENERAL IDEA. There are so many nuances to discuss how this would affect
an endless aspects of selling from A to Z. I am aware of probably most of them,
but it would take me half of day to cover all of them straight away.
Vote YES if you think that sellers should not have the power to cancel
any orders as they wish (with no consequences), vote NO if you dont think
it's an issue.
Thanks!
|
No, its a customer service issue. If my buyer and I mutually agree to cancel
an order, it needs to go away immediately, not hang out there 7 days. Plus if
the 7 days crosses a month end, you pay BL fees on the to-be-cancelled order.
-Jason
|
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
|
|
| Author: | DadsAFOL | | Posted: | Apr 16, 2014 11:35 | | Subject: | Re: OCS* | | Viewed: | 49 times | | Topic: | Suggestions | |
| In Suggestions, enig writes:
| | OCS - Order Cancelling Seller
Sorry for cancelling my previous suggestion. By including some additional things
I made it unclear, and responses were focused on totally the wrong point.
Suggestion - make it impossible for sellers to approve order cancel requests
that they themselves initiate, for a period of 7 days.
Reasons? Most of the time it is one of the two:
* they want to avoid getting slapped with NRS if they dont think the order is
worth their time. No order, no trouble.
* they want to avoid bad feedback if order goes south. Once again - no order,
no bad feedback.
Forum is full of buyers complaining that sellers cancelled their orders, and
buyers are powerless to do anything about it.
During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
b) agree to cancel the order but with OCS consequence to the seller
c) not agree to cancel the order
If no response from buyer in 7 days then seller can either approve the OCR of
the order himself or start an NPB.
3 or 5 or 10 OCS - seller privileges are either revoked, or suspended until some
of them "expire"
THIS IS A GENERAL IDEA. There are so many nuances to discuss how this would affect
an endless aspects of selling from A to Z. I am aware of probably most of them,
but it would take me half of day to cover all of them straight away.
Vote YES if you think that sellers should not have the power to cancel
any orders as they wish (with no consequences), vote NO if you dont think
it's an issue.
Thanks!
|
No, its a customer service issue. If my buyer and I mutually agree to cancel
an order, it needs to go away immediately, not hang out there 7 days. Plus if
the 7 days crosses a month end, you pay BL fees on the to-be-cancelled order.
-Jason
|
|
| Author: | MassBricks | | Posted: | Apr 16, 2014 10:59 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 49 times | | Topic: | Suggestions | |
| In Suggestions, enig writes:
| | In Suggestions, graphite37 writes:
| | In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, enig writes:
| | *IRR - Item Removal Request
Enable buyers to cancel the order(right away) with no penalty to them, when sellers
submit IRR. Most of the time few missing pieces is not an issue, but sometimes
those few pieces may be the whole reason for the order. Buyers should not be
forced to hold up their end of the deal, if sellers are not holding up theirs.
This would also take care of the issue when sellers remove lots from the order
under their own discretion, because they dont feel like filling some of them.
Filling the more expensive lots, but cancelling the smaller ones. In other words
- flipping their buyer off..
|
Buyer does have a legal right to cancel anyway in this case. If sellers are using
NPB in this case that is wrong and Admin should look into it, sellers should
not be trying to force buyers into buying a part order. We rarely use the IRR,
instead contact the buyer if we do not have exactly what they ordered due to
a stock error and ask them if they are still happy to continue with the order
or want us to take any other action. I can't believe many sellers would do
what you are suggesting but if they do I agree that needs to be stopped.
Robert
|
I do the same. I let them know what is missing, offer refund or alternate part
and tell them to let me know if they'd prefer to cancel the order.
|
Yes. But, apparently, that's not the practice that all are following
In order to move up in the queue I had to bring his order in to compliance
with
the terms by removing lots that did not comply.
http://www.bricklink.com/message.asp?ID=812692
not only this, but I also remember seeing some other sellers' terms that
they reserve the right to remove all lots smaller than X. It was not a single
store, I have seen it a few times..
|
If such policies are clearly stated in store terms, I do not believe it is against
BrickLink terms. The store in question has been discussed at great length already.
I don't know whether or not the owner is a scammer as many on the forum claim,
but he does seem to do a very good job at doing the worst job possible while
still following the rules. In his own post, he pleads incompetence. Either way,
he is not someone I ever wish to do business with.
|
|
| Author: | enig | | Posted: | Apr 16, 2014 10:11 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 62 times | | Topic: | Suggestions | |
| In Suggestions, graphite37 writes:
| | In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, enig writes:
| | *IRR - Item Removal Request
Enable buyers to cancel the order(right away) with no penalty to them, when sellers
submit IRR. Most of the time few missing pieces is not an issue, but sometimes
those few pieces may be the whole reason for the order. Buyers should not be
forced to hold up their end of the deal, if sellers are not holding up theirs.
This would also take care of the issue when sellers remove lots from the order
under their own discretion, because they dont feel like filling some of them.
Filling the more expensive lots, but cancelling the smaller ones. In other words
- flipping their buyer off..
|
Buyer does have a legal right to cancel anyway in this case. If sellers are using
NPB in this case that is wrong and Admin should look into it, sellers should
not be trying to force buyers into buying a part order. We rarely use the IRR,
instead contact the buyer if we do not have exactly what they ordered due to
a stock error and ask them if they are still happy to continue with the order
or want us to take any other action. I can't believe many sellers would do
what you are suggesting but if they do I agree that needs to be stopped.
Robert
|
I do the same. I let them know what is missing, offer refund or alternate part
and tell them to let me know if they'd prefer to cancel the order.
|
Yes. But, apparently, that's not the practice that all are following
In order to move up in the queue I had to bring his order in to compliance
with
the terms by removing lots that did not comply.
http://www.bricklink.com/message.asp?ID=812692
not only this, but I also remember seeing some other sellers' terms that
they reserve the right to remove all lots smaller than X. It was not a single
store, I have seen it a few times..
|
|
| Author: | graphite37 | | Posted: | Apr 16, 2014 10:04 | | Subject: | Re: Allow buyers to cancel order under IRR* | | Viewed: | 60 times | | Topic: | Suggestions | |
| In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, enig writes:
| | *IRR - Item Removal Request
Enable buyers to cancel the order(right away) with no penalty to them, when sellers
submit IRR. Most of the time few missing pieces is not an issue, but sometimes
those few pieces may be the whole reason for the order. Buyers should not be
forced to hold up their end of the deal, if sellers are not holding up theirs.
This would also take care of the issue when sellers remove lots from the order
under their own discretion, because they dont feel like filling some of them.
Filling the more expensive lots, but cancelling the smaller ones. In other words
- flipping their buyer off..
|
Buyer does have a legal right to cancel anyway in this case. If sellers are using
NPB in this case that is wrong and Admin should look into it, sellers should
not be trying to force buyers into buying a part order. We rarely use the IRR,
instead contact the buyer if we do not have exactly what they ordered due to
a stock error and ask them if they are still happy to continue with the order
or want us to take any other action. I can't believe many sellers would do
what you are suggesting but if they do I agree that needs to be stopped.
Robert
|
I do the same. I let them know what is missing, offer refund or alternate part
and tell them to let me know if they'd prefer to cancel the order.
|
|
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