BrickLink Discussion Forum

But if BL tomorrow decided to delete the Suggestions topic, and posted "Hey,
all! We decided that it's better to just not let you think you have any influence
over the direction the company takes anymore." Well... that would be much much
worse.

Not to mention that most of the people who would agree to remove it would probably
also be the same ones who would then complain the loudest that it is no longer
there.

Jim

Author:

FigBits

Posted:

Apr 17, 2014 01:34

Subject:

Re: Suggestion: REMOVE SUGGESTIONS

Viewed:

72 times

Topic:

In Suggestions, theboyslegos writes:

This is a sincere suggestion and not sarcasm.

Please remove the suggestion topic from the forums. There's 850 open suggestions
with over 77,000 posts and 0 have been implemented. Most recently the suggestion
to remove MSRP's was discarded even though the vast majority of sellers do
not want it.

I've seen numerous suggestions to alter the way feedback is displayed to
better represent the members performance in the community and thus far nothing
has come of it.

I understand the desire for any company to want input from their customers, but
in this setting when input is given, but action is not taken it quickly becomes
demoralizing for the members. Eventually people realize their opinion is of
no value to ownership and they stop participating. I think when a company puts
more emphasis on "market research" than they do the words coming from customers
mouths it's a recipe for degradation of the community here on bricklink.

Like I said, this is a serious suggestion. I think giving people the illusion
of some decision making ability when in fact they have none will do nothing more
than hurt the site.

Matt

I disagree.

Could there be more action on suggestions? Absolutely. Is it frustrating to see
many great suggestions that have not been implemented over the last few years?
Definitely.

But if BL tomorrow decided to delete the Suggestions topic, and posted "Hey,
all! We decided that it's better to just not let you think you have any influence
over the direction the company takes anymore." Well... that would be much much
worse.

--
Marc.

Author:

bb459958

Posted:

Apr 17, 2014 01:27

Subject:

Re: Suggestion: REMOVE SUGGESTIONS

Viewed:

62 times

Topic:

In Suggestions, theboyslegos writes:

Voted yes. Completely worthless topic.

Author:

Biodreamer

Posted:

Apr 17, 2014 01:16

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

56 times

Topic:

In Suggestions, eileenkeeney writes:

I would like to see the year retired as well.
I like information.

This! keeping the old prices it's a way to look into LEGO history.

Author:

MassBricks

Posted:

Apr 17, 2014 01:09

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

67 times

Topic:

In Suggestions, fosterbengoshi writes:

Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.

That's great if I'm ordering from you or another seller with this policy.
If I order from a store without this policy, and they end up not having the main
item I wanted, you are saying that I should now be required to either pay for
the shipping cost and items I only included as add-ons, or accept NPB penalty.

Just in general, I think the penalty for an order cancellation is excessive.
If a buyer lets the seller know soon after the invoice is sent, I don't see
it as a big problem (unless they are abusive with it, such as holding up a large
portion of inventory). Especially in cases where shipping costs/fees are not
explicitly outlined (major problem with BrickLink) - sorry saying "actual shipping
cost" as most sellers here do is not enough. I have had several times where a
seller ships by a more expensive method than necessary. So I can't know how
much I will be charged before placing an order.

Author:

theboystoys

Posted:

Apr 17, 2014 00:55

Subject:

Suggestion: REMOVE SUGGESTIONS

Viewed:

285 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

ToriHada

Posted:

Apr 17, 2014 00:15

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

51 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

A pretty straight forward suggestion that would remove the MSRP label from sets
once they are retired by LEGO.

This is really an optics issue, I believe most buyers would have a hard time
justifying the price paid for a retired set with the presumably lower MSRP staring
them in the face.

Joe

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

[9395-1] it has been retired for awhile but still shows MSRP.

Excellent example, thank you. Note the serious drop in sales of this set in April,
at least so far. The last two months show a dozen sold each month, one sold this
month. I am looking forward to seeing the real numbers from this feature.

Darren

Another number they should look at is the number of sets listed for sale by sellers.
This number is going to drop as well, at least for sets currently in production.
But maybe this is what they want. Get rid of listings for currently produced
sets priced more than the MSRP.

Thor

Author:

theboystoys

Posted:

Apr 16, 2014 23:45

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

52 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"

That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?

Darren

9526-1 (Inv) Palpatine's Arrest
622 Parts, 6 Minifigures, 2012
Sets: Star Wars: Star Wars Episode 3

9464-1 (Inv) The Vampyre Hearse
302 Parts, 3 Minifigures, 2012
Sets: Monster Fighters

Neither are even listed on LEGO S@H anymore. Both have MSRP on BL.

Matt

Author:

TallyToyBricks

Posted:

Apr 16, 2014 23:14

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

57 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

Based on what we have found, there is one set currently showing the original
MSRP of a retired set. Anybody find more? Perhaps the idea was to show the MSRP
of currently available sets? Just a guess, though.
Darren

8110-1 ... Remember this was just implemented, so a very small number of sets
have retired and had the MSRP tag.

Author:

starbeanie

Posted:

Apr 16, 2014 23:08

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

49 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

30280-1 (Inv) The Piece of Resistance polybag
28 Parts, 1 Minifigure, 2014
Sets: The LEGO Movie

Bret

Author:

renhoffman

Posted:

Apr 16, 2014 22:57

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

52 times

Topic:

In Suggestions, astrothedog writes:

Author:

bb459958

Posted:

Apr 16, 2014 22:36

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

45 times

Topic:

In Suggestions, Proprietor writes:

Those aren't retired.

Whoops.

In Suggestions, JIC_Bricks writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

Actually:

21106-1 (Inv) Minecraft Micro World - The Nether
451 Parts, 3 Minifigures, 2013
Sets: Minecraft

21105-1 (Inv) Minecraft Micro World - The Village
454 Parts, 3 Minifigures, 2013
Sets: Minecraft

21102-1 (Inv) Minecraft Micro World (LEGO Ideas) - The Forest
472 Parts, 2 Minifigures, 2012
Sets: LEGO Ideas (CUUSOO): Minecraft

Sorry, guess we were wrong.

Author:

Proprietor

Posted:

Apr 16, 2014 22:32

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

33 times

Topic:

Those aren't retired.

In Suggestions, JIC_Bricks writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

Actually:

21106-1 (Inv) Minecraft Micro World - The Nether
451 Parts, 3 Minifigures, 2013
Sets: Minecraft

21105-1 (Inv) Minecraft Micro World - The Village
454 Parts, 3 Minifigures, 2013
Sets: Minecraft

21102-1 (Inv) Minecraft Micro World (LEGO Ideas) - The Forest
472 Parts, 2 Minifigures, 2012
Sets: LEGO Ideas (CUUSOO): Minecraft

Sorry, guess we were wrong.

Author:

eileenkeeney

Posted:

Apr 16, 2014 22:32

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

57 times

Topic:

In Suggestions, Stragus writes:

In Suggestions, astrothedog writes:

I would prefer to leave the MSRP, but also showing when the set has retired (year
and month). That should make it clear that it can no longer be found at that
price.

I would like to see the year retired as well.
I like information.

Author:

renhoffman

Posted:

Apr 16, 2014 22:28

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

53 times

Topic:

In Suggestions, astrothedog writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

Author:

eileenkeeney

Posted:

Apr 16, 2014 22:25

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

42 times

Topic:

In Suggestions, fosterbengoshi writes:

In Suggestions, eileenkeeney writes:

If you are going to completely fill the order anyway, then you would not be asking
to remove the item from the order.

Of course I will. Why should I pay BrickLink selling fees on something I have
to purchase from another seller? Filing an IRR not only reduces fees, but it
also keeps my bookkeeping and accounting more accurate.

You can not assume that every seller will be willing to do this.

I made no assumptions about "every" seller. But I do know that many good sellers
do offer this same option. Why should we be penalized with order cancellation
when the buyer suffers no harm or loss? The suggestion is overkill, ineffective
and unnecessary.

Thor

Now that would really confuse me if the seller wanted me to approve the Item
Remove Request, and was still going to have the item shipped to me.

Author:

TallyToyBricks

Posted:

Apr 16, 2014 22:22

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

47 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

9395-1 it has been retired for awhile but still shows MSRP.

Author:

starbeanie

Posted:

Apr 16, 2014 22:19

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

50 times

Topic:

In Suggestions, LEGOMASTER writes:

In Suggestions, renhoffman writes:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"

That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?

Darren

Sold out doesn't always mean retired. It might be sold out in one market,
but still available in other country. Lego might make another production run.

They aren't.

Bret

Author:

LEGOMASTER

Posted:

Apr 16, 2014 22:18

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

39 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"

That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?

Darren

Sold out doesn't always mean retired. It might be sold out in one market,
but still available in other country. Lego might make another production run.

Author:

starbeanie

Posted:

Apr 16, 2014 22:18

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

45 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"

That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?

Darren

10197 fire brigade

Author:

LEGOMASTER

Posted:

Apr 16, 2014 22:15

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

49 times

Topic:

In Suggestions, astrothedog writes:

I vote no.

I believe there are important things to worry about.

Author:

renhoffman

Posted:

Apr 16, 2014 22:14

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

56 times

Topic:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

"21104 NASA Mars Science Laboratory Curiosity Rover
Price $29.99
Sold Out"

That is confirmed, one set that is "sold out", that still has the MSRP. Can anyone
confirm a "retired" set?

Darren

Author:

starbeanie

Posted:

Apr 16, 2014 22:12

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

43 times

Topic:

In Suggestions, JIC_Bricks writes:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

Maybe BL thinks that it still in... Possibly too recently retired.

There's one of the issues. How often would they check.?

Author:

bb459958

Posted:

Apr 16, 2014 22:09

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

33 times

Topic:

In Suggestions, starbeanie writes:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

Maybe BL thinks that it still in... Possibly too recently retired.

Author:

bb459958

Posted:

Apr 16, 2014 22:07

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

35 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

Wow, it seems that is the case. Hm. Well, time for a suggestion cancellation...
It's already in place. How did no one notice that?

Author:

starbeanie

Posted:

Apr 16, 2014 22:07

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

47 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

21104-1 (Inv) NASA Mars Science Laboratory Curiosity Rover
295 Parts, 2014
Sets: LEGO Ideas (CUUSOO): Space Exploration

Bret

Author:

renhoffman

Posted:

Apr 16, 2014 22:04

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

50 times

Topic:

In Suggestions, astrothedog writes:

I just searched through hundreds of retired sets, and could not find one with
the MSRP link. Could someone please link to one for me?

Thank you,

Darren

Author:

bb459958

Posted:

Apr 16, 2014 21:57

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

43 times

Topic:

In Suggestions, astrothedog writes:

I agree. Adding it period was a bad move, but at least removing it from the retired
sets will eliminate some problems. I know that I personally, if I was new to
buying, would step down from buying a set, no matter what the value which I probably
wouldn't know, and would assume I could get it retail price somewhere if
it had the MSRP waving at me.

It would be great to have this put into action. I vote yes.

Author:

renhoffman

Posted:

Apr 16, 2014 21:56

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

48 times

Topic:

In Suggestions, renhoffman writes:

In Suggestions, astrothedog writes:

I could be wrong, but after checking a few recently retired sets, I see no MSRP
link. I was thinking that this was already the rule.

Darren

6858-1 (Inv) Catwoman Catcycle City Chase
72 Parts, 2 Minifigures, 2012
Sets: Super Heroes: Batman II

For example

Author:

renhoffman

Posted:

Apr 16, 2014 21:55

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

45 times

Topic:

In Suggestions, astrothedog writes:

I could be wrong, but after checking a few recently retired sets, I see no MSRP
link. I was thinking that this was already the rule.

Darren

Author:

bb138026

Posted:

Apr 16, 2014 21:48

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

48 times

Topic:

In Suggestions, fosterbengoshi writes:

Moreover, as others noted, what good is it to show a cheaper US MSRP to buyers
in other countries?

As a Canadian buyer, I'm seeing the Canadian MSRP, so that seems to be working
fine.

I'm hoping that buyers for countries where MSRP information is not available
will not be shown the U.S. MSRP, that would certainly be misleading.

Author:

TallyToyBricks

Posted:

Apr 16, 2014 21:47

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

58 times

Topic:

Moreover, as others noted, what good is it to show a cheaper US MSRP to buyers
in other countries?

Click on the MSRP - it shows MSRP for many countries and a graph comparing prices
- see 42006 as an example

Author:

ToriHada

Posted:

Apr 16, 2014 21:44

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

75 times

Topic:

In Suggestions, astrothedog writes:

Sorry Joe... Although this is a reasonable suggestion I will have to vote no
because this suggestion will be an excuse for BrickLink to keep the MSRP on all
current sets. This suggestion gives BL an easy way out on that issue. But the
problem still remains, at least for current sets. The only way I could favor
showing the MSRP for current sets was if it were shown only when ALL listings
for that set on BL were below the MSRP. If one set is priced more than the MSRP,
then the MSRP should not be shown.

Moreover, as others noted, what good is it to show a cheaper US MSRP to buyers
in other countries?

Thor

Author:

bb138026

Posted:

Apr 16, 2014 21:41

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

54 times

Topic:

In Suggestions, astrothedog writes:

I would prefer to leave the MSRP, but also showing when the set has retired (year
and month). That should make it clear that it can no longer be found at that
price.

Author:

PBM

Posted:

Apr 16, 2014 21:40

Subject:

Re: Remove MSRP tag once an item is retired

Viewed:

84 times

Topic:

In Suggestions, astrothedog writes:

I believe people just want to complain about every topic.

But with all of your complaints, I have a suggestion;

"opt out", you read that correctly. Make the MSRP an 'opt in' or 'opt
out' device just as you have many other aspects for setting up your store
that could also be a choice.

You can begin your argument once again, have a nice day!

Author:

ToriHada

Posted:

Apr 16, 2014 21:37

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

41 times

Topic:

In Suggestions, eileenkeeney writes:

If you are going to completely fill the order anyway, then you would not be asking
to remove the item from the order.

You can not assume that every seller will be willing to do this.

Author:

TallyToyBricks

Posted:

Apr 16, 2014 21:36

Subject:

Remove MSRP tag once an item is retired

Viewed:

263 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

eileenkeeney

Posted:

Apr 16, 2014 21:27

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

33 times

Topic:

In Suggestions, fosterbengoshi writes:

In Suggestions, eileenkeeney writes:

In Suggestions, fosterbengoshi writes:

I voted no. For several reasons.

Maybe I should make a note, to not do my usual opportunity purchases, when I
buy from your store, and to limit my order to only the parts that I actually
came to your store for?

I understand that you feel your options, when you are missing items, is completely
fair.
But it might not work for all orders and all buyers.

If I land in your store to buy item A, and I then (to maximize value on my shipping)
also buy items B, C and D, I do not want to receive a package with only items
B, C and D even if I am getting coupons or discounts.
I still need item A, and I may need to buy additional items from the seller that
actually has item A to reach a minimum. For this I may want to buy B, C and/or
D from this seller.

If I order a large qty of item A from you, and you are short only a small qty,
that is rarely an issue for me.
But if you have none of item A, that could be a major issue for me.

Did you read my next paragraph before you posted? The part where I wrote:

"My policy with missing items is to let the buyer know as soon as I know something
is missing and then offer the buyer three choices to resolve the matter: (1)
A refund or credit for double the value of the missing item(s); (2) a coupon
for triple the amount of the missing item(s); or, if neither of those options
are acceptable to the buyer, (3) I will order the missing item(s) from another
seller and have them shipped directly to my buyer at my expense. This third option
makes the buyer whole. It makes it unnecessary for the buyer to order the item
elsewhere and pay more shipping costs. And the item can be received around the
same time his order with me is received."

Take a look at Option 3. If a refund/credit or coupon is not acceptable to you,
I will order the missing item(s) from another seller and have them shipped directly
to you at my expense. If so, you lose nothing. There is no need for you to order
the missing item(s) from somewhere else and have to pay more shipping.

Option 3 makes it completely unnecessary for any buyer to cancel any order with
me just because I may be missing a few things. While most buyers are entirely
satisfied with Options 1 or 2, several have chosen Option 3 and I have happily
provided them what they needed at no extra cost or inconvenience to them.

Thor

If you are going to completely fill the order anyway, then you would not be asking
to remove the item from the order.
Therefore I fail to see the relevance of your argument, to the suggestion.

You can not assume that every seller will be willing to do this.

But I admit only skimming the rest of your message.

Author:

ToriHada

Posted:

Apr 16, 2014 21:19

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

30 times

Topic:

In Suggestions, eileenkeeney writes:

In Suggestions, fosterbengoshi writes:

I voted no. For several reasons.

Author:

eileenkeeney

Posted:

Apr 16, 2014 21:08

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

46 times

Topic:

In Suggestions, fosterbengoshi writes:

I voted no. For several reasons.

Author:

ToriHada

Posted:

Apr 16, 2014 20:18

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

63 times

Topic:

I voted no. For several reasons.

First, if BRricksters is your motivation for this suggestion, you simply cannot
compare 99.9% of BrickLink's sellers to that one bad seller. The problem
is, fortunately, not as rampant as you believe. This suggestion is overkill,
unnecessary and ineffective.

Second, implementing this suggestion will not solve any problems. For one thing,
it is so easy to get around. If sellers risk losing an entire order they spent
time picking and packing merely because of one or two missing penny parts, they
just won't file an Item Removal Request.

Third, I do not believe buyers should be able to cancel an entire order if something
is missing. Because, in my case at least, it is not necessary to cancel the order.
If the buyer really needs that missing item, I will order it from another seller
and have it shipped directly to the buyer at my expense. Thus, the buyer loses
nothing.

My policy with missing items is to let the buyer know as soon as I know something
is missing and then offer the buyer three choices to resolve the matter: (1)
A refund or credit for double the value of the missing item(s); (2) a coupon
for triple the amount of the missing item(s); or, if neither of those options
are acceptable to the buyer, (3) I will order the missing item(s) from another
seller and have them shipped directly to my buyer at my expense. This third option
makes the buyer whole. It makes it unnecessary for the buyer to order the item
elsewhere and pay more shipping costs. And the item can be received around the
same time his order with me is received.

If I am willing to make my buyer whole and provide him everything he ordered,
there is no reason he should be allowed to cancel his entire order with me. Particularly
if we are taking about a large order with numerous lots that I have spent time
on.

I suspect many other good sellers feel and do the same as I do. They should not
be penalized if they are able to make the buyer whole.

BTW, I am aware that many European sellers are subject to the Distance Selling
Regulations which require them to accept order cancellations and returns. Fortunately,
the DSR does not apply to US sellers and there is no similar law in the USA.

Thor

Author:

eileenkeeney

Posted:

Apr 16, 2014 19:48

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

50 times

Topic:

In Suggestions, enig writes:

*IRR - Item Removal Request

Enable buyers to cancel the order(right away) with no penalty to them, when sellers
submit IRR. Most of the time few missing pieces is not an issue, but sometimes
those few pieces may be the whole reason for the order. Buyers should not be
forced to hold up their end of the deal, if sellers are not holding up theirs.

This would also take care of the issue when sellers remove lots from the order
under their own discretion, because they dont feel like filling some of them.
Filling the more expensive lots, but cancelling the smaller ones. In other words
- flipping their buyer off..

I am pretty certain admin would side with the buyer in this case, when the buyer
decides to cancel the order.

But I know that not all sellers agree. I was stop listed for having the view
that I had the right to cancel if the seller did not have everything I ordered.
So there are sellers who feel the buyer should be obligated to buy the subset
of the order that they can provide, even when they can not provide the full order.

First, there should be a requirement that sellers notify buyers if not shipping
everything ordered, and a requirement to use the Item Removal request.
Maybe there should be a "Seller did not follow Bricklink policy" submission,
that a seller is only allowed so many of, before a temporary loss of selling
privileges.

Then along with that add the option to Cancel order, as a response to a seller
initiated Item Removal Request.

Author:

enig

Posted:

Apr 16, 2014 12:07

Subject:

Re: OCS*

Viewed:

41 times

Topic:

In Suggestions, DadsAFOL writes:

In Suggestions, enig writes:

In Suggestions, DadsAFOL writes:

In Suggestions, enig writes:

OCS - Order Cancelling Seller

Sorry for cancelling my previous suggestion. By including some additional things
I made it unclear, and responses were focused on totally the wrong point.

Suggestion - make it impossible for sellers to approve order cancel requests
that they themselves initiate, for a period of 7 days.

Reasons? Most of the time it is one of the two:

* they want to avoid getting slapped with NRS if they dont think the order is
worth their time. No order, no trouble.
* they want to avoid bad feedback if order goes south. Once again - no order,
no bad feedback.

Forum is full of buyers complaining that sellers cancelled their orders, and
buyers are powerless to do anything about it.

During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller
b) agree to cancel the order but with OCS consequence to the seller
c) not agree to cancel the order

If no response from buyer in 7 days then seller can either approve the OCR of
the order himself or start an NPB.

3 or 5 or 10 OCS - seller privileges are either revoked, or suspended until some
of them "expire"

THIS IS A GENERAL IDEA. There are so many nuances to discuss how this would affect
an endless aspects of selling from A to Z. I am aware of probably most of them,
but it would take me half of day to cover all of them straight away.

Vote YES if you think that sellers should not have the power to cancel
any orders as they wish (with no consequences), vote NO if you dont think
it's an issue.

Thanks!

No, its a customer service issue. If my buyer and I mutually agree to cancel
an order, it needs to go away immediately, not hang out there 7 days. Plus if
the 7 days crosses a month end, you pay BL fees on the to-be-cancelled order.

-Jason

During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller

I get what you are saying. But how do you prevent sellers from doing unsolicited
order cancellations?

Yes I agree that order cancellation, the way it is now, is not very buyer-friendly
process. That could be taken care of by making it easier for buyers to do it.
It should be a two-click solution either from the order screen, or straight from
the order list.

I also think that sellers
should be able to add parts to a buyer's existing order (i.e. "do you happen
to have xxx that you can add for me?), but I won't derail your thread further.

-Jason

Yes, and yes.

Author:

Brettj666

Posted:

Apr 16, 2014 12:02

Subject:

Re: OCS*

Viewed:

31 times

Topic:

In Suggestions, DadsAFOL writes:

In Suggestions, enig writes:

In Suggestions, DadsAFOL writes:

In Suggestions, enig writes:

During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller

You are missing the point - buyers want the seller to "take care of it". They
don't want to log back in and go through a series of screens and confirm
what they already asked for. This is customer service. I also think that sellers
should be able to add parts to a buyer's existing order (i.e. "do you happen
to have xxx that you can add for me?), but I won't derail your thread further.

-Jason

I took his suggestion to mean 'unilaterally decide to cancel', ie without
permission of the buyer.

Author:

DadsAFOL

Posted:

Apr 16, 2014 11:59

Subject:

Re: OCS*

Viewed:

42 times

Topic:

In Suggestions, enig writes:

In Suggestions, DadsAFOL writes:

In Suggestions, enig writes:

During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller

Author:

enig

Posted:

Apr 16, 2014 11:39

Subject:

Re: OCS*

Viewed:

26 times

Topic:

In Suggestions, DadsAFOL writes:

In Suggestions, enig writes:

During those 7 days buyers can either
a) agree to cancel the order with no penalty to the seller

Author:

DadsAFOL

Posted:

Apr 16, 2014 11:35

Subject:

Re: OCS*

Viewed:

49 times

Topic:

In Suggestions, enig writes:

Author:

MassBricks

Posted:

Apr 16, 2014 10:59

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

49 times

Topic:

In Suggestions, enig writes:

In Suggestions, graphite37 writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

Buyer does have a legal right to cancel anyway in this case. If sellers are using
NPB in this case that is wrong and Admin should look into it, sellers should
not be trying to force buyers into buying a part order. We rarely use the IRR,
instead contact the buyer if we do not have exactly what they ordered due to
a stock error and ask them if they are still happy to continue with the order
or want us to take any other action. I can't believe many sellers would do
what you are suggesting but if they do I agree that needs to be stopped.

Robert

I do the same. I let them know what is missing, offer refund or alternate part
and tell them to let me know if they'd prefer to cancel the order.

Yes. But, apparently, that's not the practice that all are following

In order to move up in the queue I had to bring his order in to compliance
with
the terms by removing lots that did not comply.
http://www.bricklink.com/message.asp?ID=812692

not only this, but I also remember seeing some other sellers' terms that
they reserve the right to remove all lots smaller than X. It was not a single
store, I have seen it a few times..

If such policies are clearly stated in store terms, I do not believe it is against
BrickLink terms. The store in question has been discussed at great length already.
I don't know whether or not the owner is a scammer as many on the forum claim,
but he does seem to do a very good job at doing the worst job possible while
still following the rules. In his own post, he pleads incompetence. Either way,
he is not someone I ever wish to do business with.

Author:

enig

Posted:

Apr 16, 2014 10:11

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

62 times

Topic:

In Suggestions, graphite37 writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

I do the same. I let them know what is missing, offer refund or alternate part
and tell them to let me know if they'd prefer to cancel the order.

Author:

graphite37

Posted:

Apr 16, 2014 10:04

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

60 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

I do the same. I let them know what is missing, offer refund or alternate part
and tell them to let me know if they'd prefer to cancel the order.

Author:

Brettj666

Posted:

Apr 16, 2014 09:32

Subject:

Re: OCS*

Viewed:

39 times

Topic:

In Suggestions, enig writes:

In Suggestions, duhfeet writes:

Here in Taiwan (to the best of my knowledge) any purchase can be cancelled within
7 days. This applies to ALL sales whether in a brick and mortar store, TV shopping
or online.

Ken (in Taiwan)

Yes. So if we follow that line...
Law is above BL Terms which are above Seller terms

Then, how come buyers are getting banned for NPB's, but there are no consequences
for sellers doing the same?

This is actually a really good point.

The law allows either side to cancel (not pay, not accept payment), but on a
private site, does the law protect a web-site from preventing you from abusing
this law?

I think it would need to be fleshed out about "without penalty" in "either party
has the right to cancel a transaction without penalty".

I think generally, it suggests that the 'injured' party doesn't need
to be compensated for the cancellation.

Some stores require a restocking fee, so they can recoup some money for their
time and effort, that would be the penalty in my eyes.

However, NPB has a penalty, 3 and you're out.

Either that is a penalty or it's not.
If it is, then no EU person should be banned for 3 NPBs.. If it's not, then
sellers could be held to the same standard.

Author:

enig

Posted:

Apr 16, 2014 08:01

Subject:

Re: OCS*

Viewed:

44 times

Topic:

In Suggestions, duhfeet writes:

In Suggestions, enig writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

No, same legal issue as with your 1st suggestion. An on-line order is not a legally
binding contract for either party (here in EU).

Robert

Robert, if we follow that logic then we allow anarchy. There must be a system
to prevent sellers and buyers cancelling orders left and right as they wish,
or it will be abused. I see sellers cancelling orders to their liking as an issue
(in many cases), and I gave the examples. The suggestion is to implement something
to prevent that.

Of course if you dont see it as an issue, then your vote goes to NO

I voted no

Buyers and sellers here do not cancel orders in general just for the fun of it
just like on any other website. Buyers typically order because they want something
and sellers typically sell because they want to sell. The law says either can
choose to cancel for whatever reason, I think this site needs to move more towards
the legal rights of buyers and sellers.

Robert

Well we have seen many instances when buyers come here to the forum to complain
about what I wrote. I am not going to search for them right now, but there are
quite a few out there.

This is not about legal rights. This is about having a clean marketplace, where
sellers and buyers are respected. I doubt cancelling orders/editing them to your
liking would allow you to stay on eBay for too long. I am in "justice must be
served" mood today I guess

Here in Taiwan (to the best of my knowledge) any purchase can be cancelled within
7 days. This applies to ALL sales whether in a brick and mortar store, TV shopping
or online.

Ken (in Taiwan)

Author:

enig

Posted:

Apr 16, 2014 07:56

Subject:

Re: OCS*

Viewed:

23 times

Topic:

In Suggestions, Tsitra writes:

In Suggestions, enig writes:

Yes we are part of the EU. But as I mentioned - I am suggesting this so we can
have a "clean" marketplace.

As it stands both parties are able to leave feedback even if the order is canceled
so a buyer can leave negative or neutral feedback if they think the seller has
unfairly treated them (Unless that has changed in the last year, but I can't
see why that would be the only site update we get...).

Yes you are right on this one, I messed up a bit. I probably wanted to say that
sellers may be cancelling orders to avoid getting NSS.. instead I went on about
feedback. A little absent-minded today.

If the order goes south, sellers can cancel the order and avoid having to deal
with NSS.

I believe that once an invoice has been sent then the seller should no longer
be able to cancel immediately without the buyer being aware, as this would stop
sellers from cancelling to avoid getting an NSS mark, if they haven't sent
the invoice then they have not 'accepted' the order and so should be
free to cancel if they feel there is a reason.

Paul

Again, YES

This covers my previous sentence. Good thinking

Author:

duhfeet

Posted:

Apr 16, 2014 07:55

Subject:

Re: OCS*

Viewed:

36 times

Topic:

In Suggestions, enig writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

No, same legal issue as with your 1st suggestion. An on-line order is not a legally
binding contract for either party (here in EU).

Robert

I voted no

Here in Taiwan (to the best of my knowledge) any purchase can be cancelled within
7 days. This applies to ALL sales whether in a brick and mortar store, TV shopping
or online.

Ken (in Taiwan)

Author:

enig

Posted:

Apr 16, 2014 07:48

Subject:

Re: OCS*

Viewed:

35 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

No, same legal issue as with your 1st suggestion. An on-line order is not a legally
binding contract for either party (here in EU).

Robert

I voted no

Author:

Tsitra

Posted:

Apr 16, 2014 07:47

Subject:

Re: OCS*

Viewed:

33 times

Topic:

In Suggestions, enig writes:

I agree with a lot of what you have posted in the original suggestion, but as
Robert has said there are laws in some parts of the world that allow either party
to unilaterally cancel orders; I am ensure of the laws here in Australia, but
the EU distant sellers regulations is something that has been coming up in this
forum for many years (I apologise but I am unsure if Lithuania is a part of the
EU or not).

As it stands both parties are able to leave feedback even if the order is canceled
so a buyer can leave negative or neutral feedback if they think the seller has
unfairly treated them (Unless that has changed in the last year, but I can't
see why that would be the only site update we get...).

I believe that once an invoice has been sent then the seller should no longer
be able to cancel immediately without the buyer being aware, as this would stop
sellers from cancelling to avoid getting an NSS mark, if they haven't sent
the invoice then they have not 'accepted' the order and so should be
free to cancel if they feel there is a reason.

Paul

Author:

Rob_and_Shelagh

Posted:

Apr 16, 2014 07:31

Subject:

Re: OCS*

Viewed:

42 times

Topic:

In Suggestions, enig writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

No, same legal issue as with your 1st suggestion. An on-line order is not a legally
binding contract for either party (here in EU).

Robert

I voted no

Author:

enig

Posted:

Apr 16, 2014 07:23

Subject:

Re: OCS*

Viewed:

46 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, enig writes:

No, same legal issue as with your 1st suggestion. An on-line order is not a legally
binding contract for either party (here in EU).

Robert

Author:

Rob_and_Shelagh

Posted:

Apr 16, 2014 07:14

Subject:

Re: OCS*

Viewed:

55 times

Topic:

In Suggestions, enig writes:

No, same legal issue as with your 1st suggestion. An on-line order is not a legally
binding contract for either party (here in EU).

Robert

Author:

Rob_and_Shelagh

Posted:

Apr 16, 2014 07:11

Subject:

Re: Allow buyers to cancel order under IRR*

Viewed:

77 times

Topic:

In Suggestions, enig writes:

Author:

enig

Posted:

Apr 16, 2014 07:10

Subject:

OCS*

Viewed:

303 times

Topic:

Status:

Discarded

Author:

enig

Posted:

Apr 16, 2014 07:00

Subject:

Allow buyers to cancel order under IRR*

Viewed:

248 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

maggiec

Posted:

Apr 15, 2014 19:14

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

44 times

Topic:

In Suggestions, MathBuilder writes:

In Suggestions, mnementh writes:

In Suggestions, lmeyer writes:

It would also be a good measure to see how the Bricklink admins and powers that
be react to issues strongly felt one way or the other to those in the community
at-large here. If they do nothing for an issue felt very strongly by many here,
it's good to know that. Also would be great to see an important community
issue being taken care of quickly because so many folks here deem it important.

I will not speak for the new owners, but this is exactly why DanJ removed the
vote totals.

Just because a lot of people want something doesn't mean it is possible,
doesn't mean it is easy, doesn't mean it should be done. There are MANY
factors that go in to whether a suggestion gets implemented or not. Votes are
just an indicator to management that they should look at something.

I know DanJ got frustrated with people saying "Suggestion X has 999 yes votes,
why isn't implemented yet?"

Never once considering that the suggestion would take 1,000 man hours to implement,

Or that it would break other aspects of the site.

Or that it was actually impossible to do what they were asking.

Or that is was a stupid suggestion.

Troy

Suggestion: Give Mathbuilder $1, then for each person who casts a vote give Mathbuilder
twice the amount that otherwise would receive.

Votes: 1 Yes, 63 No.

Why am I not the owner of the world yet!!!????

Now *this* has not been posted here before!

Author:

maggiec

Posted:

Apr 15, 2014 19:12

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

38 times

Topic:

In Suggestions, mnementh writes:

In Suggestions, lmeyer writes:

Yes. Discussed over and over over the years. We really, really, really need
to keep forum posts and not purge them after six months. The sooner this happens
the better. And this could have been a reply to several other posts today.

It has also been mentioned in the past that suggestions were not autopurged like
most other forum posts, but that Dan would go through them at six months to review
them for merit and manually purge the ones that didn't appear would hold
up at that time. This is the reason that there have been all these suggestions
that haven't been acted on beginning in September, 2010.

Maggie

Author:

mnementh

Posted:

Apr 15, 2014 19:01

Subject:

Re: Mass Drive Thru

Viewed:

45 times

Topic:

In Suggestions, JulieK writes:

I know how to customize the drive thru note. I'm referring to the Mass Drive
Thru page (the link is right next to the Mass Feedback link under the orders
received).
Thanks,
Julie

Julie,

I do not have any drive-thru messages waiting to be sent, so I can not see what
the mass drive-thru page looks like at this time. I'll take a look when
I ship my next batch of orders.

I do have a question for you though, why does it matter? Do you not send all
the drive-thrus at once when you ship? My workflow is to set orders to shipped
once they are delivered to the post office, then I use the mass drive-thru page
to send everyone the drive-thru so they know that their order shipped.

I guess I am just trying to visualize a work-flow situation where you wouldn't
want to send them to everyone, and would need to differentiate between buyers
by their names.

BTW: I do agree with you that anywhere where business is being done, that real
names should be visible. UserID's are only usefull in public areas of the
site where you may not want your name visible to those that you are NOT transacting
with.

Troy

Author:

atrbricks

Posted:

Apr 15, 2014 18:55

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

28 times

Topic:

In Suggestions, lmeyer writes:

I think regardless of whatever suggestion is for, the numbers of votes for and
against should be shown/made visible.

This will not only show the attitude of the most concerned Bricklink folks (the
ones who are concerned the most for any particular suggestion are the ones that
take the time to vote yes or no), but also the importance of the issue to those
more connected in the goings-on on Bricklink, by noting the totals of votes an
issue receives (an issue getting thousands of votes is more important to the
community than one that gets dozens total).

It would also be a good measure to see how the Bricklink admins and powers that
be react to issues strongly felt one way or the other to those in the community
at-large here. If they do nothing for an issue felt very strongly by many here,
it's good to know that. Also would be great to see an important community
issue being taken care of quickly because so many folks here deem it important.

I would vote yes if there was one big distinction. If the votes were visible
to the OP only. Sometimes when there are few comments, or only negative comments,
it is nice to see how those who are not commenting are voting. I think sometimes
the replies can go toward the negative because those who are in favor of the
suggestion don't want the publicity of posting their opinion, which appears
contrary to the general opinion of those who are relying to a suggestion.

As suggested, I doubt it will get implemented, since they will basically be implementing
a tool to give those who frequent the forum more reasons to complain that things
are not getting done. Nothing like handing someone the hammer to hit you with.

Katie

Author:

mnementh

Posted:

Apr 15, 2014 18:51

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

46 times

Topic:

In Suggestions, lmeyer writes:

Author:

goshe7

Posted:

Apr 15, 2014 18:38

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

30 times

Topic:

In Suggestions, lmeyer writes:

I vote no... This isn't a democracy and votes are only part of the consideration.
Showing that information would only lead people to treat it more like a democracy,
thinking that a majority of votes or any threshold of votes would make an implementation
"mandatory". We get what we get. We can ask, support, denounce, improve, weaken,
etc. by discussion.

Author:

legoman77

Posted:

Apr 15, 2014 17:47

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

26 times

Topic:

In Suggestions, lmeyer writes:

They will not do this because the vote is immaterial. They do not implement
members suggestions.

John P

Author:

WoutR

Posted:

Apr 15, 2014 17:40

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

34 times

Topic:

I can't remember what it was, but I think someone said there was a good reason
why those numbers are hidden from general view.

The numbers are available to the people processing the suggestions. That will
not change when the numbers are visible to others also.

Author:

Brickwilbo

Posted:

Apr 15, 2014 17:38

Subject:

Re: Mass Drive Thru

Viewed:

37 times

Topic:

In Suggestions, JulieK writes:

In Suggestions, Brickwilbo writes:

In Suggestions, JulieK writes:

I'm suggesting to have the option to show buyer's real names on the Mass
Drive Thru page. I have never used the Mass Drive Thru page and was going to
try it tonight, but found it pretty useless. My orders page and Mass Feedback
pages all have real names. The thought behind the page is to speed up the process,
but having to match up real names with user names bogs things down.

Is user names only showing up another victim or has it always been that way?

Is there a setting I'm missing?

http://www.bricklink.com/mailTempDetail.asp?ID=2&viewFrom=O

Mini rant...this is a commerce site, real names should be used at all times within
transactions. Funny, cute and clever names are fine for the forum.

Julie

I know how to customize the drive thru note. I'm referring to the Mass Drive
Thru page (the link is right next to the Mass Feedback link under the orders
received).
Thanks,
Julie

The intention of Mass drive thru is to use it for sending Mass drive thru messages.
The same intention has the Mass feedback page.
These two pages can be used regardless real names.
Customize the drive thru message that buyers are adressed by their real name.

Author:

Brickwilbo

Posted:

Apr 15, 2014 17:20

Subject:

Re: On all Suggestions, display # of yes/no votes

Viewed:

46 times

Topic:

In Suggestions, lmeyer writes:

So....we need to bump 3 years of suggestions:
http://www.bricklink.com/messageList.asp?ID=8&v=c&max=200&status=0

Author:

lmeyer

Posted:

Apr 15, 2014 17:13

Subject:

On all Suggestions, display # of yes/no votes

Viewed:

147 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

lmeyer

Posted:

Apr 15, 2014 17:06

Subject:

Re: permanent bans on buyers:/sellers

Viewed:

51 times

Topic:

Clearly with investigation every exception situation you metnion would be shown
not to be a long-term problematic buyer/seller, but ones that had abnormal, unusual
circumstances that are not representative of the norm for those persons'
Bricklinking behavior.

That's exactly why I wrote the very paragraph you highlighted.

In Suggestions, PBM writes:

In Suggestions, LEGOMASTER writes:

In Suggestions, lmeyer writes:

Just a thought here, but when we were open to the public we had an issue.

We had a bad employee who did massive damage to our inventory.

Without my knowledge she mixed all of the same colors from all of the inventory
into big vats over a weekend.

When I arrived on Monday all hell had broken loose.

It almost destroyed us.

I remember at the time people asking for our head, as well as "racking up" effect
that brought the wrath of the forum blasters against me.

Just as a note to the poster of this suggestion, I had a number of people who
wanted us removed from the site for getting 2 negatives in a row!

So while I understand the need to remove someone who has fraud in mind, there
needs to be a balance for when good sellers have major issues!

Also, "over time" is an oddity. I remember in this same forum reading about
a buyer who got 3 NPBs in 10 years and lost their purchasing rights.

As time goes on there will be more of those as well.

Thought should go into the sites reputation as well as the ability to be able
to "grow over time". Example;

A buyer has been on the site for 10+ years. He/she purchases on a regular basis.
Whammo, the buyer is in an auto accident and is offline for a month.

Buyer comes back, has 3 NPBs and loses their ability to purchase. Is this fair?

Author:

eileenkeeney

Posted:

Apr 15, 2014 14:16

Subject:

Re: permanent bans on buyers:/sellers

Viewed:

62 times

Topic:

This has been discussed often enough, and in depth enough, that I think the owners
(and admins) know how we feel.
So it is really up to them.
Nothing I say here, or vote here, is likely to have any impact.

In Suggestions, lmeyer writes:

For buyers and sellers that continue to rack up negative feedback and nss's
and npb's, who show little indication they are sincerely doing anything to
improve, but just keepcdoung the same BS to people over and over again,

kick these people permanently off bricklink. have a check if any new people
register and it's the address of a permanently banned person, and automatically
shut down that new account.

we can't have people here with 46 negatives and 34 neutrals across the years
pulling obvious scams on people. we e not talking about a group of people targeting
a buyer or seller on purpose to screw with their ratings. we are talking
about people who as a buyer or seller are a continual problem, on purpose and
are gaming buyers, sellers and the brickink system, and it's rubbing off
on the site. just like bad cops make everyone wary of all cops. and to have
bricklink continue to let these known huge problem people operate here despite
what common sense and common business sense would let one believe needs to be
done, it's enabling, to say the least.

we need to get rid of these jokes. they make this place look like it doesn't
care, and if we don't get rid of the most blatant, excessive, deliberate-known
scam artists here, it makes it very hard to say those who think this place doesn't
care, are wrong.

Author:

JulieK

Posted:

Apr 15, 2014 09:14

Subject:

Re: Mass Drive Thru

Viewed:

54 times

Topic:

In Suggestions, Brickwilbo writes:

In Suggestions, JulieK writes:

http://www.bricklink.com/mailTempDetail.asp?ID=2&viewFrom=O

Mini rant...this is a commerce site, real names should be used at all times within
transactions. Funny, cute and clever names are fine for the forum.

Julie

I know how to customize the drive thru note. I'm referring to the Mass Drive
Thru page (the link is right next to the Mass Feedback link under the orders
received).
Thanks,
Julie

Author:

bb441201

Posted:

Apr 15, 2014 07:33

Subject:

Re: permanent bans on buyers:/sellers

Viewed:

79 times

Topic:

Can't they just ban the IP I know its not hard to change a IP but a lot
of scammers may not think about it.

Author:

happygolucky

Posted:

Apr 15, 2014 06:30

Subject:

Re: permanent bans on buyers:/sellers

Viewed:

77 times

Topic:

Shut down scammers account: Yes
Shut down bad sellers account: No

At least, feedback will let us know what shops to avoid. Shutting them down means
they will open a new one with fresh feedback and catch unwary buyers all over
again. Even if they get closed down shortly afterwards.
I just do not buy from shops with poor feedbacks even if they are cheaper than
anybody else.

In Suggestions, lmeyer writes:

Author:

PBM

Posted:

Apr 15, 2014 06:15

Subject:

Re: permanent bans on buyers:/sellers

Viewed:

92 times

Topic:

In Suggestions, LEGOMASTER writes:

In Suggestions, lmeyer writes:

Author:

LEGOMASTER

Posted:

Apr 15, 2014 01:41

Subject:

Re: permanent bans on buyers:/sellers

Viewed:

145 times

Topic:

In Suggestions, lmeyer writes:

I vote NO.

No one should start grabbing pitchforks or torch the place. There are other places
to sell LEGO. You will find the same general problems on any other sites. There
is always the option to ignore, walkway and visit another store.

I have seen both GOOD buyers and sellers make mistakes on both sides on this
site. Attacking, insulting and sometimes demanding. Playing the 'card'
DYWIA ..."DO YOU KNOW WHO I AM". Enough. I have been watching and reading
the drama going on FOREVER on different topics and issues. Time to move on...
play and build. If this site... as some people still think it is a 'community'
think again. It use to be. It is a business site... a marketplace.

My take from "Scent of a Woman", how I feel what's happening. AFOLs in the
sandbox.

Jack Stone: Out of order. I'll show YOU "out of order"! You don't know
what "out of order" is, Mr. BL. I'd show you, but I'm too ugly, I'm
too tired, I'm too blind, I'm chewed up by kids. If I was a popular and
big theme, I was fifteen years ago, I'd take a...

[slams his LEGO RED brick on the table] FLAMETHROWER to this place! Out of order?
Who the hell do ya think you're talking to? I've been around, ya know?
There was a time I could build and shoot up in a place like this. And I have
seen. Minifigures and MOC's like these, bigger than these. Their plastic
arms torn out, their legs ripped off. But there is nothing like the sight of
insulting themes spirit like Znap and LEGO Universe. There's no prostetic
for that. You think you're merely sending this splendid minifigure back home
to AFOL's with tail between their plastic legs, but I say you are executing
their plastic SOUL! And why? Because they not part of the LEGO club. BrickLink
players! You are hurting this site, you're gonna be Bricklink bums, the lot
of ya. And Zack, Timmy, Peter, wherever you are, screw you too!

[the student body and the committee are in shock as Galidor anger is further
aggravated]

Mr. BL: [yells; hits the gavel three times] Stand down, Jack Stone!

Jack Stone: I'm not finished! As I came in here, I heard those words, "Cradle
of community". Well, when the bough breaks, the cradle will fall. And it has
fallen here. It has fallen. Makers of buyers, sellers of leaders. Be careful
what kind of marketplace you're producing here. Price fixing, yes or no MRSP,
read the feedback and splash page. I don't know if Galidor silence here today
is right or wrong. I'm not a judge or jury, but I can tell you this: Galidor
won't sell anybody out to buy his future! And that, my friends, is called
integrity. That's called courage. And that's called organization. Now
that's the stuff leadership should be made of. Now, I have come to the crossroads
in my life. I always knew what the right path was. Without exception, I knew.
But I never took it. You know why? It was too damn hard. Now here's Galidor.
He's come to the crossroads. It has chosen a path. It's the right path.
It's a path made of principle that leads to imagination. Let Galidor continue
on their journey. You hold this brand future in your hands, committee. It's
a valuable future. Believe me. Don't destroy it. Protect it. Embrace it.
It's gonna make you proud one day, I promise you.

Author:

Brickwilbo

Posted:

Apr 15, 2014 01:20

Subject:

Re: Mass Drive Thru

Viewed:

73 times

Topic:

In Suggestions, JulieK writes:

http://www.bricklink.com/mailTempDetail.asp?ID=2&viewFrom=O

Mini rant...this is a commerce site, real names should be used at all times within
transactions. Funny, cute and clever names are fine for the forum.

Julie

Author:

lmeyer

Posted:

Apr 14, 2014 23:24

Subject:

permanent bans on buyers:/sellers

Viewed:

353 times

Topic:

Status:

Discarded

Author:

JulieK

Posted:

Apr 14, 2014 21:56

Subject:

Mass Drive Thru

Viewed:

182 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

ToriHada

Posted:

Apr 14, 2014 19:05

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

62 times

Topic:

OK, all kidding aside, let's tone this down a bit.

How about on EVERY checkout page for EVERY order with EVERY seller, a banner
at the top of the page simply says: "Read this seller's feedback here" or
"Read what other buyers have said about this seller", with a link that opens
in a new window displaying the seller's feedback profile.

This is simple, neutral and non-judgmental. It may also attract the attention
of newbies better than the current system of only showing a number besides the
seller's name. It also does not entail making any changes to the current
feedback system.

Thor

Author:

dmoser22

Posted:

Apr 14, 2014 16:56

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

43 times

Topic:

In Suggestions, DagsBricks writes:

In Suggestions, dmoser22 writes:

2) Stop showing feedback as simply a single number (Positive minus Negative).
It'd be much better to show them separately (Positive/Negative/Neutral).

Current method (which seller would you pick?):
Seller A (1385)
Seller B (741)

Proposed method (now which seller would you pick?):
Seller A (1431+ / 46- / 10n)
Seller B (742+ / 1- / 1n)

-djm

Both numbers are high enough to be irrelevant in and of themselves.

How about:

Seller A (1385)
Seller B (15)

With the same breakdown as you showed previously.

I'd check out Seller B first.

Brian

I would disagree. If I see a seller with 46 Negatives, I'm definitely going
to take a closer look before buying, no matter how many positives. If I then
see that a lot of the negatives have been recent, that the seller has not provided
any defense or tried to offer reasonable explanations, or that he has responded
rudely to well-deserved negatives, any of those things would cause me to move
on.

-djm

Author:

DagsBricks

Posted:

Apr 14, 2014 15:40

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

57 times

Topic:

In Suggestions, dmoser22 writes:

Both numbers are high enough to be irrelevant in and of themselves.

How about:

Seller A (1385)
Seller B (15)

With the same breakdown as you showed previously.

I'd check out Seller B first.

Brian

Author:

V_JAMS

Posted:

Apr 14, 2014 15:31

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

45 times

Topic:

I like that. Show the true rating. All numbers corresponding to the main total.

In Suggestions, dmoser22 writes:

In Suggestions, fosterbengoshi writes:

To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor

Thanks, Thor. That gave me a good chuckle. I'd go for both banners.

Not to highjack the thread, but here are two other easy changes that I think
would address the same issue.

1) Stop treating buyer feedback the same as seller feedback. It doesn't
make sense that a seller can easily boost their feedback simply by placing a
bunch of small orders.

2) Stop showing feedback as simply a single number (Positive minus Negative).
It'd be much better to show them separately (Positive/Negative/Neutral).

Current method (which seller would you pick?):
Seller A (1385)
Seller B (741)

Proposed method (now which seller would you pick?):
Seller A (1431+ / 46- / 10n)
Seller B (742+ / 1- / 1n)

-djm

Author:

Pokernut

Posted:

Apr 14, 2014 14:46

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

35 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, fosterbengoshi writes:

In Suggestions, Stuart9 writes:

Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!

True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

now.. how about change the default price guide sort to highest feedback percentage
instead of lowest price?

Robert

With so many stores having 100% positive feedback that would be impractible

Author:

eileenkeeney

Posted:

Apr 14, 2014 13:21

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

49 times

Topic:

In Suggestions, BrickItYourself writes:

In Suggestions, fosterbengoshi writes:

I want to vote yes and no

yes because it would help people from being scammed

no because those people probably won't shop elsewhere on BL

Suppose the algorithm was smart enough to find the buyer another store that had
the same parts, and better feedback and close to the same price?

Or suppose BL just banned sellers with feedback that was low enough to justify
such a warning?
But ideally this would be an actual rule, and not just something where admin
was expected to invoke the "for any reason" clause.
I believe that both Amazon and Ebay have feedback criteria where they will suspend
sellers.

Author:

bb459958

Posted:

Apr 14, 2014 13:16

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

37 times

Topic:

In Suggestions, fosterbengoshi writes:

In Suggestions, Stuart9 writes:

Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!

True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

That seems much more applicable than the first.

Author:

dmoser22

Posted:

Apr 14, 2014 13:12

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

44 times

Topic:

In Suggestions, fosterbengoshi writes:

Author:

Andy_Bell

Posted:

Apr 14, 2014 13:07

Subject:

Re: New Feedback Format

Viewed:

32 times

Topic:

In Suggestions, speshy writes:

I like the suggestion I read in the previous related thread about only including
a store's feedback *as a seller* in that total calculation. The member can
still have their overall feedback (somewhere) but at the top, center of the store's
page maybe this percentage feedback is explicitly for this store's sales
only.

This makes it harder to pad your feedback with a bunch of small buys (but of
course it's no problem if you're doing that to build a general air of
trustworthiness around your name as some sellers refuse to sell to zero-feedback
members).

K

Makes much sense to have the feedback displayed while in a store to only reflect
the sellers feedback from selling.

This should be implemented with the present system.
Andy

Author:

enig

Posted:

Apr 14, 2014 13:06

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

49 times

Topic:

In Suggestions, fosterbengoshi writes:

I'd go a step further, where
a) all sellers with FB rating of less than 95% at any period of their selling
career
b) new sellers with less than selling 5 feedback
c) NSS/NRS within last 14 days

were excluded from all listings by default. Anyone during signup or at any other
time could opt-in to see such sellers. So only experienced members, or the ones
who are willing to take the risk would be able to.... to take the risk.

Not necessarily word to word as I wrote it, but some general thoughts.

Author:

Stuart9

Posted:

Apr 14, 2014 12:46

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

41 times

Topic:

Might work,less likely to panic anyone into thinking the whole site is suspect.
You could even show feedback split at this stage,number or percentage versions.
This split could be shown on stores name banner on their shop site and alongside
the present feedback number.

In Suggestions, fosterbengoshi writes:

In Suggestions, Stuart9 writes:

Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!

True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

Author:

Rob_and_Shelagh

Posted:

Apr 14, 2014 12:40

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

49 times

Topic:

In Suggestions, fosterbengoshi writes:

In Suggestions, Stuart9 writes:

Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!

True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

now.. how about change the default price guide sort to highest feedback percentage
instead of lowest price?

Robert

Author:

ToriHada

Posted:

Apr 14, 2014 12:38

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

53 times

Topic:

In Suggestions, Stuart9 writes:

Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!

True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

Author:

ScootersBricks

Posted:

Apr 14, 2014 12:32

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

41 times

Topic:

In Suggestions, fosterbengoshi writes:

What about an option: "Continue with order" or "Save your cart as a wanted list,
and search all stores for best price." That way they could click one button
and see a good-feedback store that happens to have what they need.

Author:

Stuart9

Posted:

Apr 14, 2014 12:31

Subject:

Re: Feedback Warning Upon Checkout

Viewed:

48 times

Topic: