| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | Brickspert_AU | Posted: | May 1, 2024 03:29 | Subject: | Re: Login from new device email | Viewed: | 20 times | Topic: | Technical Issues | |
| In Technical Issues, Dhobeck writes:
| In Technical Issues, peregrinator writes:
| In Technical Issues, Dagobrick writes:
| Hi,
It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.
|
I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"
|
I had the same email yesterday when I was pulling my store inventory to brick
store
|
I had completely forgotten I did this, that's probably what triggered it
then, the times would line up alot better too if this is the case.
|
|
Author: | Dhobeck | Posted: | Apr 30, 2024 10:24 | Subject: | Re: Login from new device email | Viewed: | 19 times | Topic: | Technical Issues | |
| In Technical Issues, peregrinator writes:
| In Technical Issues, Dagobrick writes:
| Hi,
It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.
|
I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"
|
I had the same email yesterday when I was pulling my store inventory to brick
store
|
|
Author: | WhiteHorseMatt | Posted: | Apr 30, 2024 08:12 | Subject: | Re: Login from new device email | Viewed: | 27 times | Topic: | Technical Issues | |
| In Technical Issues, peregrinator writes:
| In Technical Issues, Dagobrick writes:
| Hi,
It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.
|
I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"
|
Not getting asked for a new OTP though?
|
|
Author: | peregrinator | Posted: | Apr 30, 2024 08:10 | Subject: | Re: Login from new device email | Viewed: | 30 times | Topic: | Technical Issues | |
| In Technical Issues, Dagobrick writes:
| Hi,
It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.
|
I think the one-time pin (OTP) only lasts a month or so in any case, so once
it expires even your regular computer & browser is a "new device"
|
|
Author: | Dagobrick | Posted: | Apr 30, 2024 07:27 | Subject: | Re: Login from new device email | Viewed: | 32 times | Topic: | Technical Issues | |
| Hi,
It's not your browser that flags this it's your IP address. Every computer
has a unique address. So if you are logging in on your normal computer, at your
usual location with the same internet router, nothing is different to the last
times you logged in then I would urr on caution and change your password. Takes
a second, why not, you are just protecting yourself just incase.
|
|
Author: | Brickspert_AU | Posted: | Apr 30, 2024 05:47 | Subject: | Login from new device email | Viewed: | 79 times | Topic: | Technical Issues | |
| Hi all, not sure if this is normal (as I'm writing this it occurs to me that
it probably is), but I got a Login from new device email today (yes I logged
in, but it was the same browser I always use) the email came through about an
hour after I logged in and the time stated in the email was also about an hour
after I logged in.
It's more so the time in the email that says when the new log in was detected
that has me concerned ( I know emails can take a while to come through).
The time discrepancy could be due to time zones (email time is in UTC and I am
AEST).
What does everyone think about this?
|
|
Author: | 1001bricks | Posted: | Apr 29, 2024 20:53 | Subject: | Re: Friend can’t log into account | Viewed: | 40 times | Topic: | Technical Issues | |
| In Technical Issues, jbroman writes:
| In Technical Issues, Metalizor writes:
| In Technical Issues, UTLF writes:
| Have your friend attempt to login in on an incognito tab, sometimes Bricklink
comes up with those "invalid email/password" warnings even if the info
is correct but when you enter it in an incognito tab it logs you in just fine
- I'm no tech wizard but I think it has something to do with cookies
|
We tried all of that, but to no avail. Cleared cookies, cleared history, incognito,
different browsers and we even tried different computers, however nothing worked.
Unfortunately I feel like the account was purged.
|
You can check here if her login name exists twice:
https://www.bricklink.com/members.asp
|
Uh no, I don't think it's possible for the same name to appear twice.
Apparently the account was simply deleted.
Owner must have received an e-mail with the procedure to reopen it, but it could
be a long time ago...
|
|
Author: | jbroman | Posted: | Apr 29, 2024 20:51 | Subject: | Re: Friend can’t log into account | Viewed: | 29 times | Topic: | Technical Issues | |
| In Technical Issues, Metalizor writes:
| In Technical Issues, UTLF writes:
| Have your friend attempt to login in on an incognito tab, sometimes Bricklink
comes up with those "invalid email/password" warnings even if the info
is correct but when you enter it in an incognito tab it logs you in just fine
- I'm no tech wizard but I think it has something to do with cookies
|
We tried all of that, but to no avail. Cleared cookies, cleared history, incognito,
different browsers and we even tried different computers, however nothing worked.
Unfortunately I feel like the account was purged.
|
You can check here if her login name exists twice:
https://www.bricklink.com/members.asp
|
|
Author: | Metalizor | Posted: | Apr 29, 2024 17:59 | Subject: | Re: Friend can’t log into account | Viewed: | 39 times | Topic: | Technical Issues | |
| In Technical Issues, UTLF writes:
| Have your friend attempt to login in on an incognito tab, sometimes Bricklink
comes up with those "invalid email/password" warnings even if the info
is correct but when you enter it in an incognito tab it logs you in just fine
- I'm no tech wizard but I think it has something to do with cookies
|
We tried all of that, but to no avail. Cleared cookies, cleared history, incognito,
different browsers and we even tried different computers, however nothing worked.
Unfortunately I feel like the account was purged.
|
Author: | UTLF | Posted: | Apr 29, 2024 17:51 | Subject: | Re: Friend can’t log into account | Viewed: | 30 times | Topic: | Technical Issues | |
| Ah yeah, you're probably right |
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