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 Author: infinibrix View Messages Posted By infinibrix
 Posted: Apr 8, 2024 05:32
 Subject: Re: Order Item Removal Requests Too Complicated!
 Viewed: 25 times
 Topic: Problem
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infinibrix (5000)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  In Problem, 1001bricks writes:

  
  But whatever the difficulty is (I've set up 110 Shipping Methods), frankly
I'll never go back to the old way, it's FAR too convenient.

Its not convenient if you sell across multiple platforms and don't want to
rely on third party software to keep stock in check

If you don't automatically sync, technically you may not have "in hand"
the items you're selling


I do have the items in hand and I already list less quantities on each platform
than I actually have as already explained but mistakes can happen but of course
your feedback is perfect and you never make mistakes?

  
  However I honestly
believe if a customer wants a part badly enough they will shop with that seller
irrespective of instant checkout or manual invoice/quotes

Ah, niche market, sorry.
Here orders are for parts you basically can find in many other places.
That may make a difference.

But like I recommend BrickStore (because I use it since 2006), people may be
reluctant to try it, but in general when they've spent a couple of hours
with it, they won't go back manually updating BrickLink pages...

You may be more reliant on this because you do large volumes of transactions
however the amount of messages I read with people having issues with third party
software I think it wise not to rely on such things besides it does not help
when you sell on other platforms like ebay?

  It's kind of the same with ac/ip.
You may think it's the same for the buyer, but may be astonished by how much
people in fact DO prefer this than to wait for an invoice, of course...
Knowing that requires you try it, to set it up

Well I've never had a customer query or seem overly concerned as to why
I don't use IC and that's probably because they usually receive an invoice
from me within minutes and they know the stock is already secured for them. I
expect they also appreciate from reading my terms that they are not obligated
to proceed with the order if they do not like any part of the invoice and therefore
what's to dislike? Looking at my feedback record they seem happy enough with
many repeat buyers?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 7, 2024 16:37
 Subject: Re: Order Item Removal Requests Too Complicated!
 Viewed: 34 times
 Topic: Problem
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1001bricks (52369)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, infinibrix writes:
  In Problem, 1001bricks writes:

  
  But whatever the difficulty is (I've set up 110 Shipping Methods), frankly
I'll never go back to the old way, it's FAR too convenient.

Its not convenient if you sell across multiple platforms and don't want to
rely on third party software to keep stock in check

If you don't automatically sync, technically you may not have "in hand"
the items you're selling


  However I honestly
believe if a customer wants a part badly enough they will shop with that seller
irrespective of instant checkout or manual invoice/quotes

Ah, niche market, sorry.
Here orders are for parts you basically can find in many other places.
That may make a difference.

But like I recommend BrickStore (because I use it since 2006), people may be
reluctant to try it, but in general when they've spent a couple of hours
with it, they won't go back manually updating BrickLink pages...

It's kind of the same with ac/ip.
You may think it's the same for the buyer, but may be astonished by how much
people in fact DO prefer this than to wait for an invoice, of course...
Knowing that requires you try it, to set it up
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Apr 7, 2024 16:15
 Subject: Re: Order Item Removal Requests Too Complicated!
 Viewed: 31 times
 Topic: Problem
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infinibrix (5000)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  My customers always seem to have trouble following the process of approving an
item removal request therefore can these steps not be simplified?

It could, but on the other hand and just like NPB: as soon as you're using
auto checkout instant payment, all this cease to be a concern.

But we're not all using Instant checkout and so are you suggesting that we
all should be

Frankly? In 2024? With all those Consumer laws saying a transaction isn't
valid if the buyer doesn't see and agree to pay the final price?

Yes.


If the consumer sees and agrees to pay the final price after SEEING a manual
invoiced order or quote then what is the difference? It is only Bricklinks platform
itself that insists a transaction is a binding contract, not the individual sellers
many of who will happily allow a buyer to cancel should they wish to regardless
of an item being out of stock or not hence I raise the suggestion that buyers
should not be hit with NPB's and manual invoiced orders should be treated
as quotes to help prevent this situation so that buyers can shop with confidence



Yes, legally in many Countries, buyers are NOT bound by any contract if the
final total price isn't shown on his screen and the buyer doesn't confirm
his will to pay this exact total amount.

But, then, it's old BrickLink way again, juste like talked somewhere else


Anyway, sellers should develop ac/ip the more they can, it *really* is closer
to what's nowadays expected while buying on line, and it does simplify problems
of cancellation, NPB, IRR, and so many.

Of course you do as you wish.

But whatever the difficulty is (I've set up 110 Shipping Methods), frankly
I'll never go back to the old way, it's FAR too convenient.

Its not convenient if you sell across multiple platforms and don't want to
rely on third party software to keep stock in check however I already under list
what I sell on each platform with backup stock to help better prevent stock oversights
but the less of a safety net I have with being able to double check stock before
taking any payment the more cautious I have to be about how much inventory I
list here which serves no one, least of all my customers.

At the end of the day if an alternative way of buying doesn't directly affect
a customer then there should be no reason to dismiss that alternative method
in a negative context. If buyers want to be down with the 2024 ways and only
want to shop with sellers that offer IC then that is fine and I don't have
an issue with losing some business therefore where is the harm? However I honestly
believe if a customer wants a part badly enough they will shop with that seller
irrespective of instant checkout or manual invoice/quotes
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 7, 2024 14:27
 Subject: Re: Order Item Removal Requests Too Complicated!
 Viewed: 30 times
 Topic: Problem
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1001bricks (52369)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, infinibrix writes:
  In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  My customers always seem to have trouble following the process of approving an
item removal request therefore can these steps not be simplified?

It could, but on the other hand and just like NPB: as soon as you're using
auto checkout instant payment, all this cease to be a concern.

But we're not all using Instant checkout and so are you suggesting that we
all should be

Frankly? In 2024? With all those Consumer laws saying a transaction isn't
valid if the buyer doesn't see and agree to pay the final price?

Yes.


If the consumer sees and agrees to pay the final price after SEEING a manual
invoiced order or quote then what is the difference? It is only Bricklinks platform
itself that insists a transaction is a binding contract, not the individual sellers
many of who will happily allow a buyer to cancel should they wish to regardless
of an item being out of stock or not hence I raise the suggestion that buyers
should not be hit with NPB's and manual invoiced orders should be treated
as quotes to help prevent this situation so that buyers can shop with confidence



Yes, legally in many Countries, buyers are NOT bound by any contract if the
final total price isn't shown on his screen and the buyer doesn't confirm
his will to pay this exact total amount.

But, then, it's old BrickLink way again, juste like talked somewhere else


Anyway, sellers should develop ac/ip the more they can, it *really* is closer
to what's nowadays expected while buying on line, and it does simplify problems
of cancellation, NPB, IRR, and so many.

Of course you do as you wish.

But whatever the difficulty is (I've set up 110 Shipping Methods), frankly
I'll never go back to the old way, it's FAR too convenient.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Apr 7, 2024 14:12
 Subject: Re: Order Item Removal Requests Too Complicated!
 Viewed: 49 times
 Topic: Problem
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BrickLink
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infinibrix (5000)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  In Problem, 1001bricks writes:
  In Problem, infinibrix writes:
  My customers always seem to have trouble following the process of approving an
item removal request therefore can these steps not be simplified?

It could, but on the other hand and just like NPB: as soon as you're using
auto checkout instant payment, all this cease to be a concern.

But we're not all using Instant checkout and so are you suggesting that we
all should be

Frankly? In 2024? With all those Consumer laws saying a transaction isn't
valid if the buyer doesn't see and agree to pay the final price?

Yes.


If the consumer sees and agrees to pay the final price after SEEING a manual
invoiced order or quote then what is the difference? It is only Bricklinks platform
itself that insists a transaction is a binding contract, not the individual sellers
many of who will happily allow a buyer to cancel should they wish to regardless
of an item being out of stock or not hence I raise the suggestion that buyers
should not be hit with NPB's and manual invoiced orders should be treated
as quotes to help prevent this situation so that buyers can shop with confidence

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