BrickLink Discussion Forum

A buyer placed a NSS (Non Shipping Seller alert) on an order in my store while
there's no doubt about the fact that I shipped it. I provided the shipping
company, tracking code and informed him myself about a delivery issue and the
fact it got lost. I suggested he could open a paypal claim to get refunded. He
finally did this but also placed a NSS what could cause me a lot of damage and
could result in a closure of my store if others do this again. It's already
the second time this happened. I informed him about the consequences this could
have to me and kindly requested to remove the NSS till the paypal claim is handled.
He does not respond. I also contacted bricklink administration but just like
previous time, they probably will take no action.
What can I do to get the NSS removed and how can I wake up bricklink to avoid
incorrect placed NSS in the future? It's very stressfull to receive a NSS
let be when it's based on false accusations.

Author:

robertomcevoya

Posted:

May 4, 2024 03:20

Subject:

Prince Harry 2008

Viewed:

78 times

Topic:

Hi
Does anyone remember a Prince Harry model by Canadian artist Sarah Mackenzie
from 2008?

Author:

imanarchy

Posted:

May 3, 2024 16:26

Subject:

Error modifying wanted list or applying order

Viewed:

42 times

Topic:

Whenever I try and modify a wanted list I'm getting the attached error.

I tried to part out a new set and change the quantities on a brand new wanted
list and still same thing. I am also unable to apply an order to a wanted list.
Nothing happens.

Anyone seeing something similar?

Author:

Scirollo

Posted:

May 3, 2024 08:51

Subject:

Is there a way to view a Wanted List Weight?

Viewed:

37 times

Topic:

I'm currently trying to project the weight of a creation I'm going to
build and it has a lot more smaller pieces than anticipated, so I wanted to know
if I can view total weight, as parts count would be inaccurate for this.

I know the part weights are registered on this website, but I want to know if
there's a way to see all this info without having it in someone's cart.

Thanks so much

Author:

v100Bricks

Posted:

May 3, 2024 08:40

Subject:

Error while searching for 2524

Viewed:

45 times

Topic:

Getting an error while searching for a particular item 2524

Author:

joosthi

Posted:

May 3, 2024 06:26

Subject:

lego studio

Viewed:

34 times

Topic:

what does a ! in yellow mean in the parts list?

Author:

Amilia

Posted:

May 2, 2024 11:36

Subject:

Does this sticker only on white Tile

Viewed:

84 times

Topic:

I located it to be used on a white tile 2x2 in set 266.

I'm sorting out a lot and find 3 of the same sticker on a yellow tile.

There a few mistakes stickers on wrong bricks - that's why I womder.

Hope anyone know

Bjørge

Author:

Chris_138

Posted:

May 2, 2024 10:15

Subject:

Confirmation code required

Viewed:

73 times

Topic:

Hi impossible to receive e-mail of Confirmation code OTP

received it this morning.
Nothing since a few hours

Chris

Author:

SezaR

Posted:

May 2, 2024 06:04

Subject:

What is this part really?b

Viewed:

189 times

Topic:

See photos.

Author:

JMBricks21

Posted:

May 1, 2024 19:57

Subject:

Duplicate line items in order

Viewed:

70 times

Topic:

I just received an order, and every item that was ordered shows up as two lines
with the exact same number of items ordered and the exact same number of items
remaining in my inventory (partial image below). The total number of items (136)
at the bottom adds up to the sum of all the lines, including the duplicates.
This seems to be a problem, as it indicates I have twice as many items available.
However, when I check my inventory, it matches a single line, not the sum of
the two lines. For example, I had 38 black technic axles, and the buyer appears
to have ordered 2x17=34, but my inventory says I still have 21 left. The total
cost of the order amounts to all the items, including the duplicates. Anyone
else ever have this issue?

Thanks in advance.

Adam

Author:

Luloma

Posted:

May 1, 2024 19:28

Subject:

Shell logo pattern (sticker)

Viewed:

66 times

Topic:

I was unable to trace this little shell sticker… does anyone know something about?
I’ve put one tile 1x2 for comparison.

Author:

crystal_king_

Posted:

May 1, 2024 08:13

Subject:

Need help for element decoration retrieval

Viewed:

51 times

Topic:

So basically I need to get a file of the flat image printed on MetalBeard’s hat,
the element is in studio, what I need help with is getting my hands on the texture,
which i have no idea how to go about.

Author:

HattedGhost

Posted:

May 1, 2024 02:16

Subject:

rECNTLY BROUGHT STUFF FROM AFOL TV AND IT SAY

Viewed:

129 times

Topic:

NULL WHEN UPLAODING PART FILE

Author:

Brickspert_AU

Posted:

Apr 30, 2024 05:47

Subject:

Login from new device email

Viewed:

70 times

Topic:

Hi all, not sure if this is normal (as I'm writing this it occurs to me that
it probably is), but I got a Login from new device email today (yes I logged
in, but it was the same browser I always use) the email came through about an
hour after I logged in and the time stated in the email was also about an hour
after I logged in.
It's more so the time in the email that says when the new log in was detected
that has me concerned ( I know emails can take a while to come through).
The time discrepancy could be due to time zones (email time is in UTC and I am
AEST).
What does everyone think about this?

Author:

Metalizor

Posted:

Apr 29, 2024 17:39

Subject:

Friend can’t log into account

Viewed:

120 times

Topic:

My friend cannot log into her account. It kept telling her invalid email or password
and when she went to reset her password by using the email she signed up with.
It would claim that the email address doesn’t exist. She recently created a new
account with the exact same username password and email but all of the saved
lists of all of her set inventories are gone. She has spent days counting individual
pieces, and now she cannot log into her account to retrieve them.

Author:

Peter65

Posted:

Apr 29, 2024 14:59

Subject:

No Email from placed order

Viewed:

58 times

Topic:

Hi, normaly i get an email from bricklink wen i placed an order. Today i placed
an order but didn't get an confirmation email???

Author:

Shintaku

Posted:

Apr 29, 2024 04:49

Subject:

We should be able to get rid of some users

Viewed:

316 times

Topic:

Hello,

I'm here since 2007, it makes 17 happy years on bricklink for me and it's
a site I use daily.

I want to say that I also wrote several LEGO books and dedicated one to the late
Dan Jezek, who in my opinion built this site with an ethical view in his mind.

But there's one thing I always have problems, because now I would really
like to leave a negative feedback and I feel my hands are tied.

This user, you can look within his feedbacks, is at his second attempt to get
money from sellers for factitious reasons. He was passive-aggressive and tried
to extort me money. When I refused only because I know PayPal's TOS, this
user tried to trick me into giving him back all the shipping costs.

The last message he wrote me, as you can see, is something that should NOT be
tolerable on this platform. Though what he says, I have never ever insulted a
bricklink user in my life, I have never told a single lie, and being insulted
this way is something that should never be accepted here.

I believe bricklink should have a "report" button when an user says such
infamous things to another user.

Here we trade bricks, things that should carry happyness and joy.
I just sell stuff to buy more LEGO for myself, I am not a professional, still
I try to act in the most professional way I can.

But users like this and the fact they can pasture here on bricklink because if
I leave him a negative he will retaliate and this is more a damage for me than
for him... it's something that saddens me.

I suggest you to block this user as I did, and forgive me for my rant, I hope
this reaches to the mod team and they can start thinking something about this.

Like, for example, I would be very happy if they prevented such user to leave
me a feedback, so that I can leave a negative with no second thoughts.

Thanks

Author:

The_Boyz_Bricks

Posted:

Apr 27, 2024 11:42

Subject:

Part 4034

Viewed:

99 times

Topic:

Does anyone else who owns this part know if "Lego" is printed anywhere
on it?

4034 Glass for Train Window 1 x 4 x 3
Parts: Window, Glass & Shutter {Trans-Clear}

Thanks all!

Author:

Shintaku

Posted:

Apr 26, 2024 21:04

Subject:

Extortion

Viewed:

238 times

Topic:

Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?

Author:

v100Bricks

Posted:

Apr 26, 2024 16:59

Subject:

Six month average prices

Viewed:

136 times

Topic: