Type |
Member |
Date |
Order ID |
S/B |
|
| Complaint | buntesteine (608) | Dec 15, 2023 | 22770617 | Seller | liefert nicht alles dann auf meine kosten zurück senden so nicht mit mir Reply: Retourenlaber der DHL erhalten, wollte uns Anzeigen - Droht und Beschimpft! |
| | Complaint | Vondern (60) | Dec 5, 2023 | 23510624 | Seller | 3 Wochen Lieferzeit, Fehlteile trotz Ankündigung weder erstattet noch ersetzt. Reply: We cannot be responsible for DHL’s delivery times! |
| | Complaint | Kleiness (85) | Nov 26, 2023 | 23369132 | Seller | Some of the bricks had molds on them, no reaction from the seller. Reply: We didn't receive any message and couldn't even make improvements! |
| | Complaint | MrValero (46) | Sep 15, 2022 | 19529050 | Seller | Great service, but they didn't put some expensive pieces and did't refund me Reply: No communication, no information, no possibility for a solution!!! |
| | Complaint | zinke (1103) | Aug 26, 2022 | 19627629 | Seller | new instructions with with cuts and folds , part old instead of new Reply: Instr. were new, then please buy them again and hope that nobody shook the box! |
| | Complaint | ThirdWigginKid (421) | Aug 14, 2020 | 13726777 | Seller | Bad communication. Reply: We can't help the delivery times of the German Post thanks to Covid-19 |
| | Complaint | bb1652848 (95) | May 10, 2020 | 13028240 | Seller | Mit Worten vertröstet, keine Reaktion vom Verkäufer, einfach nur schlecht. Reply: Sehr unfreundliche und herablassende Wortwahl, zum Glück die Ausnahme hier! |
| | Complaint | Bennett_ (8) | Feb 11, 2020 | 12422738 | Seller | 'discovered a shortage' of a part I need. If you don't have it don't list Reply: Part was defective, customer was informed and money was refunded! |
| | Complaint | ashamoe (30) | Aug 7, 2019 | 11252376 | Seller | Sent the wrong pieces. Never received the correct pieces seller apparently sent Reply: Parts were all delivered! No consultation or communication! |
| | Complaint | tblebowski (45) | Apr 7, 2019 | 10393014 | Seller | a couple of parts were missing Reply: Why not info? We can talk about everything! |
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