| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | Smigone (33) | Aug 16, 2023 | 22775306 | Seller | Poorly packaged in soft bubble wrap, all stickers arrived bent and misshapen.
Reply: Unfortunately you never send us a message about this issue.
Follow-Up: I just did. The “issue” is the seller’s laziness or poor decision making |
| | | Complaint | chiujason88 (28) | Aug 6, 2023 | 22680690 | Seller | Order came in 2 wks. Never provided tracking number even though I asked for it.
Reply: We replied to you. Trackingnumber is always provided in your orderform. |
| | | Complaint | comicalo (102) | Aug 3, 2023 | 22671545 | Seller | Sent wrong part, said it would take another 5-6 days to replace, poor service.
Reply: Mistakes can happen, and we offered to ship the piece. perfect service |
| | | Complaint | jdthumim (41) | Jul 24, 2023 | 22590843 | Seller | Exceptionally slow. Poor communication that conflicts with terms. Won't be back.
Reply: Order placed the 11th and shipped the 17th. Within mentioned timeframe. |
| | | Complaint | specksynder (11) | Jul 11, 2023 | 22516902 | Seller | Lousy. Suuuuuper slow to ship. Non-responsive to communication attempts
Reply: Shipping time mentioned in terms. We did answer your question |
| | | Complaint | hadrianza (15) | Jul 10, 2023 | 22508969 | Seller | terrible communicatiom.. In fact no communication at all. Takes his sweet time
Reply: Sorry we checked. But no message with a question about your order received. |
| | | Complaint | TheRedStarr (15) | Jul 8, 2023 | 22546471 | Seller | | Nearly 3 days to ship a small package in close proximity is crazy 👎🏾 |
| | | Complaint | giusgiura (86) | Jul 5, 2023 | 22429763 | Seller | | They take forever to ship. Give the business to a store who cares instead |
| | | Complaint | giusgiura (86) | Jul 3, 2023 | 22429679 | Seller | Had to wait 14 days. I only buy US, but was told I ordered from the Netherlands
Reply: As explained you received the wrong message. We only ship within US. |
| | | Complaint | Jgparis (87) | Jun 22, 2023 | 22332628 | Seller | Very slow shipping, wrong parts shipped.
Reply: Please let us know which part. You did not contacted us. |
| | | Complaint | Alluminous (-1) | Jun 10, 2023 | 22137416 | Seller | wrong parts, missing parts. shipping was good though.
Reply: This buyer never contacted us, unfortunately |
| | | Complaint | Brett_Hinrichs (24) | May 25, 2023 | 22169713 | Seller | Dirty white pieces ordered new, windscreen not packed separately
Reply: Unfortunately you never contacted us. We solve everything. |
| | | Complaint | CasaDeLego (9) | May 12, 2023 | 22087365 | Seller | Invoiced and paid on the 5/5, status updated on 5/10 and still sitting 5/12?!?
Reply: Order has been delivered 15/5 within the timeframe we mention in our terms |
| | | Complaint | sonrise (42) | Apr 21, 2023 | 21870065 | Seller | Very slow shipping.
Reply: Buyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | fatfree69 (11) | Apr 6, 2023 | 21754038 | Seller | | I paid $34, they order from TOYPRO.com for $29 and dropshipped it to me. Wow. |
| | | Complaint | JCBois (12) | Mar 22, 2023 | 21638035 | Seller | shipping extreamly slow, poor communication, will not buy from again!!!!!!!!!!!!
Reply: uyer missed our shipping and processing time mentioned in terms.
Follow-Up: Neg feedback pertains to your communication when i messaged you. |
| | | Complaint | JonEdwards (97) | Mar 16, 2023 | 21517582 | Seller | I did not receive all the bricks I ordered. Seller is not responding.
Reply: Sorry we checked. But no message received from you in BL |
| | | Complaint | D327 (84) | Mar 10, 2023 | 21471940 | Seller | took almost a week to ship order, raised price of items in my cart
Reply: Buyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | aubiehero (93) | Feb 27, 2023 | 21398530 | Seller | Terrible store. Took no care when packing items.
Reply: Buyer never contacted us about this. We pack with care |
| | | Complaint | slowmotion76 (126) | Feb 22, 2023 | 21272116 | Seller | Missing parts/communication not great took over a week for missing parts to ship
Reply: Replied and shipped missing parts immediately |
| | | Complaint | James42785 (15) | Feb 22, 2023 | 20775499 | Seller | Seller ignored all communications and did not ship until I requested to cancel.
Reply: buyer does not read store terms, and is very impatient |
| | | Complaint | bashwt721 (36) | Dec 31, 2022 | 20779012 | Seller | Worst shipping ever took a little bit more than 12 days. -9999999999999999/10
Reply: This shipping time is mentioned in our terms |
| | | Complaint | agc72602 (83) | Dec 23, 2022 | 20849790 | Seller | Slow shipping. Have not heard response to question asked about order.
Reply: You received a reply from us. |
| | | Complaint | Kellit (22) | Dec 23, 2022 | 20674787 | Seller | Buyer Beware! Ships slow even past her guidelines. I will avoid as this was 2nd
Reply: uyer missed our shipping and processing time mentioned in terms. |
| | | Complaint | MsHenn (54) | Dec 19, 2022 | 20736838 | Seller | 13 days to get parts. TOO LONG for me. Longest delay I have ever had on BL
Reply: Buyer missed our shipping and processing time mentioned in terms. |
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