| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | bb1697328 (0) | May 24, 2020 | 12999377 | Seller | i ordered 9 pieces, got 8. took 4 weeks to arrive.
Reply: Did you contact us?Not sure how it took 4 weeks.. interesting. |
| | | Complaint | linear21 (41) | Jul 11, 2019 | 10794404 | Seller | Missing pieces. Seller was initially responsive, then silence despite chasers
Reply: Stopped responding left no forwarding address, then waits months to do this. |
| | | Complaint | Bricktree119 (52) | Jul 10, 2017 | 8110736 | Seller | Fast shipping and clean parts, but ordered 50 and got 49.
Reply: Never contacted us but we find out like this. |
| | | Complaint | bitb01 (252) | Jun 27, 2016 | 6651017 | Seller | Had to ask where order was after a week 1/2. Finally sent and missing pieces.
Reply: 12 page order. He complained about extra parts and missing one that we fixed. |
| | | Complaint | mccart (1507) | Mar 15, 2016 | 6185403 | Seller | short 8, 2 wrong color, said would fix, poor comm. over a month now, no fix
Reply: Comm was perfect, Inst not followed, Parts ordered B contacted...no reply from B
Follow-Up: update: seller sent refund for missing/incorrect parts. |
| | | Complaint | briky (15362) | Nov 8, 2014 | 4746146 | Seller | Beware,sells used as new,no reply on email
Reply: Seriously, buyer has bought 6 times good customer knows comm and this??
Follow-Up: Unfortunately not 1 order without issues,neg FB to warn other members |
| | | Complaint | BLUSER_423334 (25) | Sep 15, 2014 | 4580858 | Seller | missing parts/some wrong items shipped. said they'd fix, its been a month
Reply: Order had to be looked in to and parts had to be ordered. |
| | | Complaint | jackbnimble (31) | Sep 9, 2014 | 4325809 | Seller | Part of order not received. Notified 6+ times over 5 mos. Promised to fix, didnt
Reply: 1 Mess not 6 was received and responded to.No reply did not follow comm policy |
| | | Complaint | 446 (431) | Aug 22, 2014 | 4189055 | Seller | Delay of treatment are very long, order received not complete + wrong parts
Reply: Anything missing has been fixed in final package I don't understand this.. |
| | | Complaint | aplscert (213) | Jul 16, 2014 | 4181044 | Seller | After multiple request to fix it, after several months, the order wasnt complete
Reply: I do apologize order was fixed and sent. It is being looked in to as I said |
| | | Complaint | legocentrico (714) | Jun 23, 2014 | 4237643 | Seller | Forgot multiple lots and took over 2 months to ship my items. Bad!
Reply: Items were refunded, package had an issue this has been resolved weeks ago... |
| | | Complaint | KeepDreamn (1861) | Jun 12, 2014 | 4367203 | Seller | 3 wrong pcs & 2 manual not in stock, took 21 days 2 correct when asked 2 rush
Reply: Instructions were not in new condition, they were in stock. Order was fixed. |
| | | Complaint | JaKeKa (410) | May 12, 2014 | 4323199 | Seller | Super slow. Paid Apr 16th recieved parts May 9th
Reply: Bigger orders and Bigger counts take longer than 7-10 try reading a policy. |
| | | Complaint | LegoIronMan42 (605) | Apr 28, 2014 | 4254107 | Seller | 2 weeks from order to send; package didn’t pass the German customs authority
Reply: Shipping 7-10 days, Can’t take the blame for customs sorry, Thanks for the neg!! |
| | | Complaint | daystar777 (137) | Apr 23, 2014 | 4187256 | Seller | I ordered and wait over 40 days,sent email twice.Answered after feedback.
Reply: NEG CHANGED DUE TO MY FEEDBACK, NO COMMUNICATION, KEPT ADDING TO ORDER NOW LIES! |
| | | Complaint | bb448142 (7) | Apr 17, 2014 | 4192331 | Seller | 46 day turnaround is unacceptable. Missed parts, received most shortly after.
Reply: DELAYS clearly posted, refund sent, parts sent. Lied to us in a message |
| | | Complaint | domebuilder42 (56) | Feb 28, 2014 | 4081225 | Seller | Did not get all my parts.
Reply: Just another example of feedback not communicated to seller directly. |
| | | Complaint | BLUSER_451395 (8) | Feb 22, 2014 | 4125427 | Seller | 3 weeks behind other Bricklink orders, and received one item wrong color
Reply: B was contacted about delay no response, We were not notified of color issue. |
| | | Complaint | BLUSER_455413 (16) | Feb 19, 2014 | 4136180 | Seller | Shipped a different order first, then shipped my order late with missing parts.
Reply: Your order was complete, a mistake happened you never sent the wrong order back |
| | | Complaint | BLUSER_203917 (38) | Jan 10, 2014 | 4019423 | Seller | this took way to long (3 weeks) avoid this store
Reply: Our terms were clear delays were posted it was Christmas. Ridiculous |
| | | Complaint | BLUSER_423358 (30) | Dec 3, 2013 | 3825022 | Seller | NEVER will use again!!!! and still screwed up on fixing the issue.
Reply: If there is a mix up then tell us don't blast it on here. No communication. |
| | | Complaint | BLUSER_376640 (5) | Nov 5, 2013 | 3821299 | Seller | Forgot multiple lots and took over a month to recieve,I will Never order again!!
Reply: Buyer claims parts sent never reached him. He got twice the parts for free! |
| | | Complaint | pianopictures (31) | Sep 7, 2013 | 3650279 | Seller | Parts are missing and some used parts sold as new ones.
Reply: Buyer never informed us of any issues. We don't sell used as new ridiculous |
| | | Complaint | dhoip (18) | Aug 29, 2013 | 3760165 | Seller | Very slow to process order, very slow to ship order.
Reply: We are shipping 7-10 days, That fell in the time frame BOGUS |
| | | Complaint | BRICKS_R_KIDS (4949) | Jul 19, 2013 | 3647204 | Seller | Paid and waited over 30 days, no order received. Refunded after PayPal claim.
Reply: Order was shipped. I misplaced tracking info. You gave no time to fix. |
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