Feedback Forum: Profile of simmonsfamily (17158): Neutral Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Neutral  nick_smythe (67)  Feb 24, 2023  21413064  Seller Reply 
 Arrived on time, one piece was dirty but all in all very good
 Reply: WE DO NOT WASH, DUST OR STERILISEAS PER SPLASH PAGE
 Neutral  kenA3 (60)  Jan 18, 2023  21078736  Seller Reply 
 got the parts, correct amounts and types but but some were fake lego
 Reply: no contact was made at all or proof of fakes
 Neutral  SimonB2011 (72)  Jan 16, 2023  21025759  Seller Reply 
 Some parts very dirty, used white had minor sun damage but usable and expected.
 Reply: as per our spalshpage we do not wash the lego. no contact made
 Neutral  Jamesf077 (2727)  Jan 15, 2023  21020965  Seller Reply 
 Order received quickly but largest lot was wrong part and a few rejects within.
 Reply: any queries dealt with immediately and no contact made!!!!!!!¬!
 Neutral  jackabox (65)  Jan 7, 2023  20975438  Seller Reply 
 Pieces received in a good time, some pieces either sun damaged or dirty.
 Reply: ###SUN DAMAGED### said listing-what did you expect?
 Neutral  Kumata (1632)  Nov 17, 2022  20505248  Seller Reply 
 Parts quality not great. Dirty and a tow socket was cracked
 Reply: we state no lego is washed, dusted etc. contact is useful for refund
 Neutral  mana1995 (1)  Nov 15, 2022  20439732  Seller Reply 
 Good, my order has not arrived yet, I hope its delivery soon.
 Neutral  Fighter101 (47)  Nov 9, 2022  20412571  Seller Reply 
 Stickers were crooked and printing ws worn on several pieces. Great shipping tho
 Neutral  herwigmayr (275)  Oct 10, 2022  19967293  Seller Reply 
 Dubious store, unreliable and unfriendly. At least got my money back.
 Neutral  Kifkroker (2)  Sep 1, 2022  19759529  Seller Reply 
 Easy transaction
 Neutral  Jacobdalbec (19)  Aug 22, 2022  19777715  Seller Reply 
 Products came quick but 2 out of 5 figures came cracked with teeth marks.
 Neutral  BrickAlex (128)  Aug 19, 2022  19646279  Seller Reply 
 Aus Deutschland nicht bestellen, ich musste 16 € Zoll zahlen und es hat gedauet
 Neutral  Briks_Dan2ine (27)  Jul 22, 2022  18895883  Seller Reply 
 thank you for the delivery, was concerned about the wait for arrival
 Neutral  Jonstinton (48)  Jun 30, 2022  19284635  Seller Reply 
 Parcel poorly taped & not fully sealed so lost Lego in the post. Refund given.
 Neutral  pmcuk (49)  Jun 9, 2022  19295563  Seller Reply 
 Two costly used rare pieces were dirtier than I've had before. Mostly good. TY.
 Neutral  aobak11 (159)  Apr 28, 2022  18884044  Seller Reply 
 missing one item, not detrimental
 Reply: THE ITEM WAS CREDITED ON INVOICE TRY READING
 Neutral  MRG74 (823)  Mar 28, 2022  18710229  Seller Reply 
 initially sent order with some missing bricks, all now received.
 Neutral  bubby685 (74)  Feb 19, 2022  18297154  Seller Reply 
 ok
 Neutral  Niktobricks (24)  Jan 27, 2022  18098589  Seller Reply 
 Good shipping time, brilliant packaging. One piece had some weird gunk on it
 Reply: Shame you didnt message WE DONT WASH OUR ITEMS
 Neutral  Thriss (3)  Sep 10, 2021  17025266  Seller Reply 
 The part it's correct with the description. i had to pay the customs tax
 Neutral  guylynch (32)  Jul 21, 2021  16723915  Seller Reply 
 Quick service.2 out of the 9 items were'nt as described.I got a refund for them
 Reply: We refunded yet disagreed that any thing wrong. 1 out of 100 complain
 Neutral  TanookiBilly (71)  Mar 9, 2021  15693767  Seller Reply 
 A significant amount of pieces were dirty, however the service was good
 Reply: Made no attempt at contact-we state we do not wash or dust the 100,000s of piece
 Neutral  LegoMaker1981 (19)  Dec 16, 2020  14708438  Seller Reply 
 Got what I paid for. No communication with the seller.
 Reply: odd-why if got what paid for neutral? was i meat to semd you flowers?
 Neutral  bb1709202 (17)  Nov 10, 2020  14547740  Seller Reply 
 Very quick deli & complete but some parts heavily damanged and filthy :(
 Neutral  suki (79)  Nov 7, 2020  14409006  Seller Reply 
 thank you

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