Discussion Forum: Thread 354095 |
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| | Author: | acaciobernardo | Posted: | Feb 18, 2024 09:48 | Subject: | Unfair feedback | Viewed: | 255 times | Topic: | Feedback | |
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| Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
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| | | | Author: | yorbrick | Posted: | Feb 18, 2024 13:14 | Subject: | Re: Unfair feedback | Viewed: | 66 times | Topic: | Feedback | |
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| In Feedback, acaciobernardo writes:
| Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
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You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.
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| | | | | | Author: | BricksTH4 | Posted: | Feb 18, 2024 13:28 | Subject: | Re: Unfair feedback | Viewed: | 73 times | Topic: | Feedback | |
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| In Feedback, yorbrick writes:
| In Feedback, acaciobernardo writes:
| Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.
|
For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
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| | | | | | | | Author: | peregrinator | Posted: | Feb 18, 2024 14:52 | Subject: | Re: Unfair feedback | Viewed: | 63 times | Topic: | Feedback | |
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| In Feedback, BricksTH4 writes:
| For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
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The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
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| | | | | | | | | | Author: | ghyde | Posted: | Feb 18, 2024 15:06 | Subject: | Re: Unfair feedback | Viewed: | 75 times | Topic: | Feedback | |
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| In Feedback, peregrinator writes:
| In Feedback, BricksTH4 writes:
| For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
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The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
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Would this affect removal of the seller's feedback?
I think not, it is a retaliatory feedback from the seller.
Cheers ...
ghyde
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| | | | | | | | | | Author: | acaciobernardo | Posted: | Feb 22, 2024 19:34 | Subject: | Re: Unfair feedback | Viewed: | 84 times | Topic: | Feedback | |
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| In Feedback, peregrinator writes:
| In Feedback, BricksTH4 writes:
| For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
|
The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
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Right 👍
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| | | | Author: | 1001bricks | Posted: | Feb 18, 2024 13:15 | Subject: | Re: Unfair feedback | Viewed: | 67 times | Topic: | Feedback | |
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| In Feedback, acaciobernardo writes:
| Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
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I'm sorry but while you're right, there's no reason to remove this
Feedback.
The (bad) seller is allowed to think at this as a negative transaction.
You could remove your feedback if you gave it less than 30 days ago, and give
him a negative also
Apart this, it won't be changed.
Note you could also Reply to the feedback, it's important if someone reads
it.
Much more, don't worry - Sellers do NOT read the buyers feedbacks, epescially
when you've 60... It could be a problem if you were "-1" for example,
but at 60 really nobody cares.
Don't worry, set this seller as Least Favorite and forget it.
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| | | | Author: | acaciobernardo | Posted: | Feb 22, 2024 14:25 | Subject: | Re: Unfair feedback | Viewed: | 50 times | Topic: | Feedback | |
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| In Feedback, acaciobernardo writes:
| Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
I know it's just one, but I make every effort to make sure everything goes
smoothly in all the purchases I've made so far. Maybe I should have ignored
it, but I wasn't. Mainly because of the total arrogance and contempt of the
seller who did nothing to solve the problem. Thank you
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| | | | | | Author: | 1001bricks | Posted: | Feb 22, 2024 14:31 | Subject: | Re: Unfair feedback | Viewed: | 45 times | Topic: | Feedback | |
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| In Feedback, acaciobernardo writes:
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Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
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Wow! Russell's definitely the best here!
So happy for you, please have a good evening!
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| | | | | | | | Author: | acaciobernardo | Posted: | Feb 22, 2024 19:30 | Subject: | Re: Unfair feedback | Viewed: | 59 times | Topic: | Feedback | |
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| In Feedback, 1001bricks writes:
| In Feedback, acaciobernardo writes:
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Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
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Wow! Russell's definitely the best here!
So happy for you, please have a good evening!
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😊👍
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