Back in late September/early October, I found a number of Bionicle parts with
missing and incorrect dimensions. I submitted the corrections via the form, yet
they still haven't been processed. The incorrect dimensions are particularly
important, because they show the parts being smaller than they actually are,
which is critical for Canadian sellers: Parts over 2cm tall cannot ship by the
cheaper "lettermail" option, yet these parts incorrectly show their size
as being less than 2cm tall.
I know I can put in my own custom dimensions to use, but I am concerned that
other Canadian sellers could be caught by these errors if they were to trust
the BL dimensions. Is it possible that someone from the BL Catalog team could
take a look at my proposed corrections and updates?
The parts in question are:
Wrong dimensions:
64320pb01 Bionicle Mask Raanu with Marbled Trans-Orange Pattern
44790 Sports Hockey Helmet (plus all associated stickered parts)
57532pb01 Bionicle Mask Garai with Black Face
61793pb01 Bionicle Mask Mohtrek with Marbled Black Pattern
87793pb01 Bionicle Rahkshi Back Cover with Mask (Stars Series) with Molded Pearl
Light Gray Blades Pattern
61815 Bionicle Mask Miru Nuva (Adaptive Armor Style B)
Missing dimensions:
60921 Bionicle Mask Avohkii (Post Karda Nui Exposure)
53584 Bionicle Mask Ignika (Vezon)
61788 Bionicle Mask Hau Nuva (Adaptive Armor Form)
64304 Bionicle Mask Ignika, Mata Nui version
Back in late September/early October, I found a number of Bionicle parts with
missing and incorrect dimensions. I submitted the corrections via the form, yet
they still haven't been processed. The incorrect dimensions are particularly
important, because they show the parts being smaller than they actually are,
which is critical for Canadian sellers: Parts over 2cm tall cannot ship by the
cheaper "lettermail" option, yet these parts incorrectly show their size
as being less than 2cm tall.
I know I can put in my own custom dimensions to use, but I am concerned that
other Canadian sellers could be caught by these errors if they were to trust
the BL dimensions. Is it possible that someone from the BL Catalog team could
take a look at my proposed corrections and updates?
The parts in question are:
Wrong dimensions:
64320pb01 Bionicle Mask Raanu with Marbled Trans-Orange Pattern
44790 Sports Hockey Helmet (plus all associated stickered parts)
57532pb01 Bionicle Mask Garai with Black Face
61793pb01 Bionicle Mask Mohtrek with Marbled Black Pattern
87793pb01 Bionicle Rahkshi Back Cover with Mask (Stars Series) with Molded Pearl
Light Gray Blades Pattern
61815 Bionicle Mask Miru Nuva (Adaptive Armor Style B)
Missing dimensions:
60921 Bionicle Mask Avohkii (Post Karda Nui Exposure)
53584 Bionicle Mask Ignika (Vezon)
61788 Bionicle Mask Hau Nuva (Adaptive Armor Form)
64304 Bionicle Mask Ignika, Mata Nui version
Back in late September/early October, I found a number of Bionicle parts with
missing and incorrect dimensions. I submitted the corrections via the form, yet
they still haven't been processed. The incorrect dimensions are particularly
important, because they show the parts being smaller than they actually are,
which is critical for Canadian sellers: Parts over 2cm tall cannot ship by the
cheaper "lettermail" option, yet these parts incorrectly show their size
as being less than 2cm tall.
I know I can put in my own custom dimensions to use, but I am concerned that
other Canadian sellers could be caught by these errors if they were to trust
the BL dimensions. Is it possible that someone from the BL Catalog team could
take a look at my proposed corrections and updates?
The parts in question are:
Wrong dimensions:
64320pb01 Bionicle Mask Raanu with Marbled Trans-Orange Pattern
44790 Sports Hockey Helmet (plus all associated stickered parts)
57532pb01 Bionicle Mask Garai with Black Face
61793pb01 Bionicle Mask Mohtrek with Marbled Black Pattern
87793pb01 Bionicle Rahkshi Back Cover with Mask (Stars Series) with Molded Pearl
Light Gray Blades Pattern
61815 Bionicle Mask Miru Nuva (Adaptive Armor Style B)
Missing dimensions:
60921 Bionicle Mask Avohkii (Post Karda Nui Exposure)
53584 Bionicle Mask Ignika (Vezon)
61788 Bionicle Mask Hau Nuva (Adaptive Armor Form)
64304 Bionicle Mask Ignika, Mata Nui version
For 44790 it may be that they are waiting for you to add the same request to
all the pb* ones as well, as for the others, I can only guess they haven’t had
the time to process them yet, as it’s a very small admin team, but hopefully
your work can get processed soon! 🍕
Back in late September/early October, I found a number of Bionicle parts with
missing and incorrect dimensions. I submitted the corrections via the form, yet
they still haven't been processed. The incorrect dimensions are particularly
important, because they show the parts being smaller than they actually are,
which is critical for Canadian sellers: Parts over 2cm tall cannot ship by the
cheaper "lettermail" option, yet these parts incorrectly show their size
as being less than 2cm tall.
Just curious... how are you measuring them? Within a bounding box or at their
narrowest dimension?
Back in late September/early October, I found a number of Bionicle parts with
missing and incorrect dimensions. I submitted the corrections via the form, yet
they still haven't been processed. The incorrect dimensions are particularly
important, because they show the parts being smaller than they actually are,
which is critical for Canadian sellers: Parts over 2cm tall cannot ship by the
cheaper "lettermail" option, yet these parts incorrectly show their size
as being less than 2cm tall.
Just curious... how are you measuring them? Within a bounding box or at their
narrowest dimension?
To clarify... by the narrowest dimension, I mean that: What is the smallest size
slot you could slide the part through if you adjust the angle?
Just curious... how are you measuring them? Within a bounding box or at their
narrowest dimension?
To clarify... by the narrowest dimension, I mean that: What is the smallest size
slot you could slide the part through if you adjust the angle?
Logically, if you do that for one dimension, you should only do that for that
dimension and the other dimensions should be taken perpendicularly to that one
“minimal” dimension.
I’d say the definition should be: “the dimensions of the box that have one dimension
the smallest possible,” or “the flattest box.”
Just curious... how are you measuring them? Within a bounding box or at their
narrowest dimension?
To clarify... by the narrowest dimension, I mean that: What is the smallest size
slot you could slide the part through if you adjust the angle?
Logically, if you do that for one dimension, you should only do that for that
dimension and the other dimensions should be taken perpendicularly to that one
“minimal” dimension.
I’d say the definition should be: “the dimensions of the box that have one dimension
the smallest possible,” or “the flattest box.”
Yes. This. I really need to make an image to describe this as words are failing
me.
Just curious... how are you measuring them? Within a bounding box or at their
narrowest dimension?
To clarify... by the narrowest dimension, I mean that: What is the smallest size
slot you could slide the part through if you adjust the angle?
Logically, if you do that for one dimension, you should only do that for that
dimension and the other dimensions should be taken perpendicularly to that one
“minimal” dimension.
I’d say the definition should be: “the dimensions of the box that have one dimension
the smallest possible,” or “the flattest box.”
Yes. This. I really need to make an image to describe this as words are failing
me.
~Jen
I almost made a reference to Fosbury or Creole hoops to explain why it needs
to be a box
Since each part can be rotated multiple ways, I was focused mainly on ensuring
that there is at least one of the three dimensions that can be measured at under
2cm. When I re-measured the ones labelled as "Incorrect", I found that
2 of the dimensions (typically the length and width) were accurate, but the "height"
was understated.
Of course, it is possible that the part could be rotated and a different side
could be treated as the height, etc., but nonetheless, none of the sides of those
"Incorrect" parts fit within the 2cm limit.
For packing purposes, so long as one of the three sides is within 2cm, it can
ship as lettermail, regardless of how it is rotated. A Canadian seller could
have Instant Check-out set up with size restrictions of 2cm for lettermail, and
these parts would go through, leaving the seller to have to pay out of pocket
for the higher parcel rate since they would not be able to ship as lettermail.
I measured each of these parts carefully to ensure accuracy before submitting
the catalog correction forms, so I am confident that my proposed corrections
are correct.
Dennis
Since each part can be rotated multiple ways, I was focused mainly on ensuring
that there is at least one of the three dimensions that can be measured at under
2cm. When I re-measured the ones labelled as "Incorrect", I found that
2 of the dimensions (typically the length and width) were accurate, but the "height"
was understated.
Of course, it is possible that the part could be rotated and a different side
could be treated as the height, etc., but nonetheless, none of the sides of those
"Incorrect" parts fit within the 2cm limit.
For packing purposes, so long as one of the three sides is within 2cm, it can
ship as lettermail, regardless of how it is rotated. A Canadian seller could
have Instant Check-out set up with size restrictions of 2cm for lettermail, and
these parts would go through, leaving the seller to have to pay out of pocket
for the higher parcel rate since they would not be able to ship as lettermail.
I measured each of these parts carefully to ensure accuracy before submitting
the catalog correction forms, so I am confident that my proposed corrections
are correct.
Dennis
Thanks for the detailed explanation! I hope the admin are able to address this
situation for you soon.
Since each part can be rotated multiple ways, I was focused mainly on ensuring
that there is at least one of the three dimensions that can be measured at under
2cm. When I re-measured the ones labelled as "Incorrect", I found that
2 of the dimensions (typically the length and width) were accurate, but the "height"
was understated.
Of course, it is possible that the part could be rotated and a different side
could be treated as the height, etc., but nonetheless, none of the sides of those
"Incorrect" parts fit within the 2cm limit.
For packing purposes, so long as one of the three sides is within 2cm, it can
ship as lettermail, regardless of how it is rotated. A Canadian seller could
have Instant Check-out set up with size restrictions of 2cm for lettermail, and
these parts would go through, leaving the seller to have to pay out of pocket
for the higher parcel rate since they would not be able to ship as lettermail.
I measured each of these parts carefully to ensure accuracy before submitting
the catalog correction forms, so I am confident that my proposed corrections
are correct.
Dennis
Hi,
In Germany, it is not permitted to send goods by letter mail. According to Deutsche
Post, this is no longer permitted under the Universal Postal Union (UPU) regulations.
Is this also the case in other countries?
Since each part can be rotated multiple ways, I was focused mainly on ensuring
that there is at least one of the three dimensions that can be measured at under
2cm. When I re-measured the ones labelled as "Incorrect", I found that
2 of the dimensions (typically the length and width) were accurate, but the "height"
was understated.
Of course, it is possible that the part could be rotated and a different side
could be treated as the height, etc., but nonetheless, none of the sides of those
"Incorrect" parts fit within the 2cm limit.
For packing purposes, so long as one of the three sides is within 2cm, it can
ship as lettermail, regardless of how it is rotated. A Canadian seller could
have Instant Check-out set up with size restrictions of 2cm for lettermail, and
these parts would go through, leaving the seller to have to pay out of pocket
for the higher parcel rate since they would not be able to ship as lettermail.
I measured each of these parts carefully to ensure accuracy before submitting
the catalog correction forms, so I am confident that my proposed corrections
are correct.
Dennis
Hi,
In Germany, it is not permitted to send goods by letter mail. According to Deutsche
Post, this is no longer permitted under the Universal Postal Union (UPU) regulations.
Is this also the case in other countries?
AFAIK, it's the opposite.
UPU requested an universal postal service for documents and small objects to
be shipped for the same price under 2Kg - iirc.
But local Posts have often tried to find an excuse not to.
In France 10 years ago they tried to impose parcels for any merchandise, and
finally reverted.
Maybe it has changed, I didn't check, but it's a shame.
And they would say "It's UPU's or this or that fault", but it's
just greed; see Netherlands, now it's often / always 15€ postage even for
25 grams; nothing can justify this.
Canada, British Columbia
USA, Illinois
France, Nouvelle-Aquitaine
Luxembourg