Discussion Forum: Thread 374444

 Author: pace2001 View Messages Posted By pace2001
 Posted: Dec 12, 2025 04:10
 Subject: Paypal Dispute from Bricklink Order.
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 Topic: Problem Order
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pace2001 (414)

Location:  USA, New Jersey
Member Since Contact Type Status
Sep 7, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: New Gotham Bricks
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Dec 12, 2025 04:21
 Subject: Re: Paypal Dispute from Bricklink Order.
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Ziegelmeister (615)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Ziegelmarkt
In Problem Order, pace2001 writes:
  Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.

Dealing with my own at the moment for same reason. Same shipping address and
BL user name and email address are variations of their paypal email address.
They edit out email addresses in your reply to them so I'm glad I explained
it and sent screen shots. It says I'm eligible for seller protections in
the paypal dashboard but the email yesterday said that if their claim holds up
the funds would be automatically withdrawn from my account which seems a little
confusing.
 Author: SezaR View Messages Posted By SezaR
 Posted: Dec 12, 2025 05:28
 Subject: Re: Paypal Dispute from Bricklink Order.
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 Topic: Problem Order
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SezaR (1763)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Problem Order, pace2001 writes:
  Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.

Really is this how USPS' tracking work? our beloved CanadaPost's tracking
works for a long time.

I would
- contact the buyer and request the reason they filed a PayPal after 6 months
(maybe it's a mistake). If he doesn't answer, it doesn't look good
for them.
- try to find the tracking number. Maybe it is still available in one of the
parallel websites like parcelsapp dot com
- call PayPal and talk to someone and report them,
- contact the BL help desk and report the buyer.
- leave a negative feedback and refer it to this forum post, like "filed
a PayPal claim after 6mon. See forum msg 1533272" so people can read the
whole story.

I hope the value of this order is not that high.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 12, 2025 06:33
 Subject: Re: Paypal Dispute from Bricklink Order.
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yorbrick (1207)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  - leave a negative feedback and refer it to this forum post, like "filed
a PayPal claim after 6mon. See forum msg 1533272" so people can read the
whole story.

Users only have 30 days to change feedback don't they? So if feedback was
left when the order was completed, that period will be long closed.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 12, 2025 07:22
 Subject: Re: Paypal Dispute from Bricklink Order.
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peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, SezaR writes:
  In Problem Order, pace2001 writes:
  Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.

Really is this how USPS' tracking work? our beloved CanadaPost's tracking
works for a long time.

Yes, USPS recycles tracking numbers after 4 weeks or so, I think. The price we
pay for inexpensive tracked parcels I guess.
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Dec 12, 2025 08:25
 Subject: Re: Paypal Dispute from Bricklink Order.
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StarBrick (7507)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
In Problem Order, peregrinator writes:
  
Yes, USPS recycles tracking numbers after 4 weeks or so, I think. The price we
pay for inexpensive tracked parcels I guess.

Well that's a big loophole waiting to taken advantage of by scammers.
Glad I never ship with USPS .

Anyone knows other couriers (DPD, GLS, DHL) operate likewise?
Hope not....
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 12, 2025 09:05
 Subject: Re: Paypal Dispute from Bricklink Order.
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 Topic: Problem Order
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peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, StarBrick writes:
  In Problem Order, peregrinator writes:
  
Yes, USPS recycles tracking numbers after 4 weeks or so, I think. The price we
pay for inexpensive tracked parcels I guess.

Well that's a big loophole waiting to taken advantage of by scammers.
Glad I never ship with USPS .

Anyone knows other couriers (DPD, GLS, DHL) operate likewise?
Hope not....

Correction, it seems to be four *months* (120 days), not four weeks, but sometimes
happens sooner. In any case five months as in the original post would be too
long.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Dec 12, 2025 09:07
 Subject: Re: Paypal Dispute from Bricklink Order.
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Tracyd (697)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Problem Order, peregrinator writes:
  In Problem Order, SezaR writes:
  In Problem Order, pace2001 writes:
  Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.

Really is this how USPS' tracking work? our beloved CanadaPost's tracking
works for a long time.

Yes, USPS recycles tracking numbers after 4 weeks or so, I think. The price we
pay for inexpensive tracked parcels I guess.

you can pay for extended access to tracking at least on the receive side thru
informed delivery
 Author: steelwoolghandi View Messages Posted By steelwoolghandi
 Posted: Dec 12, 2025 10:13
 Subject: Re: Paypal Dispute from Bricklink Order.
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 Topic: Problem Order
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steelwoolghandi (2690)

Location:  USA, Texas
Member Since Contact Type Status
Oct 15, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: steelwoolghandi's
In Problem Order, pace2001 writes:
  Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.

Gather Evidence: Collect everything proving you fulfilled the order:

Proof of Shipment/Delivery: Tracking numbers, carrier details, and delivery
confirmation (with signature for high-value items).
Transaction Details: Confirm the shipping address on PayPal matches the delivery
address.
Communication: Any messages with the buyer.

Thru Paypal tell them that the buyer needs to provide proof that their paypal
account was hacked in July.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 12, 2025 10:27
 Subject: Re: Paypal Dispute from Bricklink Order.
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 Topic: Problem Order
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1001bricks (55776)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, steelwoolghandi writes:
  In Problem Order, pace2001 writes:
  Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.


Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.

Gather Evidence: Collect everything proving you fulfilled the order:

Proof of Shipment/Delivery: Tracking numbers, carrier details, and delivery
confirmation (with signature for high-value items).
Transaction Details: Confirm the shipping address on PayPal matches the delivery
address.
Communication: Any messages with the buyer.

Thru Paypal tell them that the buyer needs to provide proof that their paypal
account was hacked in July.

Couldn't it be the usual scenario, a kid bought with his parents accounts,
maybe an amount which exceeded what he was authorozed to?