Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Dealing with my own at the moment for same reason. Same shipping address and
BL user name and email address are variations of their paypal email address.
They edit out email addresses in your reply to them so I'm glad I explained
it and sent screen shots. It says I'm eligible for seller protections in
the paypal dashboard but the email yesterday said that if their claim holds up
the funds would be automatically withdrawn from my account which seems a little
confusing.
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Really is this how USPS' tracking work? our beloved CanadaPost's tracking
works for a long time.
I would
- contact the buyer and request the reason they filed a PayPal after 6 months
(maybe it's a mistake). If he doesn't answer, it doesn't look good
for them.
- try to find the tracking number. Maybe it is still available in one of the
parallel websites like parcelsapp dot com
- call PayPal and talk to someone and report them,
- contact the BL help desk and report the buyer.
- leave a negative feedback and refer it to this forum post, like "filed
a PayPal claim after 6mon. See forum msg 1533272" so people can read the
whole story.
- leave a negative feedback and refer it to this forum post, like "filed
a PayPal claim after 6mon. See forum msg 1533272" so people can read the
whole story.
Users only have 30 days to change feedback don't they? So if feedback was
left when the order was completed, that period will be long closed.
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Really is this how USPS' tracking work? our beloved CanadaPost's tracking
works for a long time.
Yes, USPS recycles tracking numbers after 4 weeks or so, I think. The price we
pay for inexpensive tracked parcels I guess.
Correction, it seems to be four *months* (120 days), not four weeks, but sometimes
happens sooner. In any case five months as in the original post would be too
long.
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Really is this how USPS' tracking work? our beloved CanadaPost's tracking
works for a long time.
Yes, USPS recycles tracking numbers after 4 weeks or so, I think. The price we
pay for inexpensive tracked parcels I guess.
you can pay for extended access to tracking at least on the receive side thru
informed delivery
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Gather Evidence: Collect everything proving you fulfilled the order:
Proof of Shipment/Delivery: Tracking numbers, carrier details, and delivery
confirmation (with signature for high-value items).
Transaction Details: Confirm the shipping address on PayPal matches the delivery
address.
Communication: Any messages with the buyer.
Thru Paypal tell them that the buyer needs to provide proof that their paypal
account was hacked in July.
Hello, wondering what I am supposed to do. I received a PayPal dispute on bricklink
order from July. Dispute claims it was an unauthorized transaction. The buyer's
shipping address matches the PayPal address and tracking information is now old
and not on the carrier site anymore. Is there more I can do? I responded with
a tracking number.
Is this a regular scam? Is there no protection against this, As anyone can claim
5 months later that the order was unauthorize.
Gather Evidence: Collect everything proving you fulfilled the order:
Proof of Shipment/Delivery: Tracking numbers, carrier details, and delivery
confirmation (with signature for high-value items).
Transaction Details: Confirm the shipping address on PayPal matches the delivery
address.
Communication: Any messages with the buyer.
Thru Paypal tell them that the buyer needs to provide proof that their paypal
account was hacked in July.
Couldn't it be the usual scenario, a kid bought with his parents accounts,
maybe an amount which exceeded what he was authorozed to?