I recently received an order from a brand new user (joined yesterday) whose BL
address is in Florida, but paypal address is overseas in Europe. Same name, but
since I don't ship outside the US and would typically use the paypal address
to import to my shipping platform I stopped processing the transaction at the
moment.
How often do these things happen and what advice can you offer regarding a resolution.
If this is a scam, messaging the user will not likely help, and if I fulfill
the order and it is a scam I assume I will be out the money and product.
Is it best to simply cancel orders like these? Is there risk in doing so from
the seller's perspective (NSS or otherwise that may negatively affect the
business)?
Any guidance on this is greatly appreciated, thanks everyone!
Sounds like the buyer is using a shipping forwarding address which is very common,
usually nothing to worry about any more so then a standard order (only very slightly
higher risk).
in the past, freight forwarders were something notoriously risky but not that
much so anymore.
I recently received an order from a brand new user (joined yesterday) whose BL
address is in Florida, but paypal address is overseas in Europe. Same name, but
since I don't ship outside the US and would typically use the paypal address
to import to my shipping platform I stopped processing the transaction at the
moment.
How often do these things happen and what advice can you offer regarding a resolution.
If this is a scam, messaging the user will not likely help, and if I fulfill
the order and it is a scam I assume I will be out the money and product.
Is it best to simply cancel orders like these? Is there risk in doing so from
the seller's perspective (NSS or otherwise that may negatively affect the
business)?
Any guidance on this is greatly appreciated, thanks everyone!
-Dave (Cherrybricker)
If you send to an address other than the one registered with PayPal, you will
lose seller protection!
I recently received an order from a brand new user (joined yesterday) whose BL
address is in Florida, but paypal address is overseas in Europe. Same name, but
since I don't ship outside the US and would typically use the paypal address
to import to my shipping platform I stopped processing the transaction at the
moment.
Did he pay via PayPal onsite or PayPal offsite or any other method?
How often do these things happen and what advice can you offer regarding a resolution.
If this is a scam, messaging the user will not likely help, and if I fulfill
the order and it is a scam I assume I will be out the money and product.
Is it best to simply cancel orders like these? Is there risk in doing so from
the seller's perspective (NSS or otherwise that may negatively affect the
business)?
Any guidance on this is greatly appreciated, thanks everyone!
The buyer is either on vacation and staying in an AirBnB or using a freight forwarder.
If you don't use the PayPal address you will lose your PayPal seller protection,
but I wouldn't be concerned unless this is a high value order.
In Selling, cherrybricker writes:
Good evening,
I recently received an order from a brand new user (joined yesterday) whose BL
address is in Florida, but paypal address is overseas in Europe. Same name, but
since I don't ship outside the US and would typically use the paypal address
to import to my shipping platform I stopped processing the transaction at the
moment.
How often do these things happen and what advice can you offer regarding a resolution.
If this is a scam, messaging the user will not likely help, and if I fulfill
the order and it is a scam I assume I will be out the money and product.
Is it best to simply cancel orders like these? Is there risk in doing so from
the seller's perspective (NSS or otherwise that may negatively affect the
business)?
Any guidance on this is greatly appreciated, thanks everyone!
The buyer is either on vacation and staying in an AirBnB or using a freight forwarder.
If you don't use the PayPal address you will lose your PayPal seller protection,
but I wouldn't be concerned unless this is a high value order.
They used on-site PayPal… and it’s a sealed set not highly valued (less than
$100 USD) but I appreciate everyone’s responses and will consider next steps
this evening.
In Selling, cherrybricker writes:
Good evening,
I recently received an order from a brand new user (joined yesterday) whose BL
address is in Florida, but paypal address is overseas in Europe. Same name, but
since I don't ship outside the US and would typically use the paypal address
to import to my shipping platform I stopped processing the transaction at the
moment.
How often do these things happen and what advice can you offer regarding a resolution.
If this is a scam, messaging the user will not likely help, and if I fulfill
the order and it is a scam I assume I will be out the money and product.
Is it best to simply cancel orders like these? Is there risk in doing so from
the seller's perspective (NSS or otherwise that may negatively affect the
business)?
Any guidance on this is greatly appreciated, thanks everyone!
I've been doing it while in Belgium - but I'm not a noob user either.
Many European sellers only offer postal shipments and aren't sure what the
deal with mailing packages to the US, so I'm having things sent to my hotel.
Is it best to simply cancel orders like these? Is there risk in doing so from
the seller's perspective (NSS or otherwise that may negatively affect the
business)?
There is a risk with any order, and in my experience fulfilling this kind of
order isn't particularly risky. It's true that you will not have PayPal
seller protection for the order but I'm not convinced that's worth a
whole lot anyway.
USA, New York
Canada, Ontario
Luxembourg