Discussion Forum: Thread 372894

 Author: technoluddite View Messages Posted By technoluddite
 Posted: Sep 30, 2025 15:15
 Subject: Can't login, error msg about cookies???
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 Topic: Problem
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technoluddite (1605)

Location:  Canada, Ontario
Member Since Contact Type Status
May 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: HammertownBricks
This is driving me batty.

I have my old, old, old laptop in my Bricklink/LEGO area to process orders, add
inventory etc. works fine for that (no Login problem). On my brand new laptop,
login works fine, too.

However, for my nice large screen desktop upstairs in my office, Login
doesn't work. It's newer, (maybe 8 years old) and that is the computer
where I keep getting an error message. It's connected to my printer.

It's the same for LEGO.com and Bricklink.com

when my account's user name appears (by autofill) and I press NEXT, to input
my password, a cutesy message box from LEGO pops up saying something like this:

Whoa! We think you might not be human because:

- you're moving through with lightning speed

- you have a plug-in preventing JavaScript from running

- your computer settings prevent cookies

and then my only option is the GO BACK button.

What's going on?

I've tried everything I can think of to adjust settings, allow cookies from
both sites etc. No luck!

Can anybody steer me in the right direction?

Chris
o/o HammertownBricks
 Author: Pipadi.Ladeloe View Messages Posted By Pipadi.Ladeloe
 Posted: Sep 30, 2025 16:16
 Subject: (Cancelled)
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Pipadi.Ladeloe (2139)

Location:  Belgium
Member Since Contact Type Status
Oct 20, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Pipadi And Ladeloe Store
(Cancelled)
 Author: Pipadi.Ladeloe View Messages Posted By Pipadi.Ladeloe
 Posted: Sep 30, 2025 16:19
 Subject: Re: Can't login, error msg about cookies???
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 Topic: Problem
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Pipadi.Ladeloe (2139)

Location:  Belgium
Member Since Contact Type Status
Oct 20, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Pipadi And Ladeloe Store
Step-by-Step Fixes to Try

1. Check Your Browser
- Use a modern browser like Chrome, Firefox, or Edge (latest version).
- Disable extensions temporarily, especially:
- Ad blockers (uBlock Origin, AdBlock Plus)
- Privacy tools (Ghostery, Privacy Badger)
- Script blockers (NoScript, ScriptSafe)
- Enable JavaScript:
- In Chrome: Settings Privacy and security Site settings JavaScript Allowed
- Enable cookies:
- Settings Privacy and security Cookies Allow all cookies (at least temporarily)

2. Try Incognito Mode
Open LEGO.com or BrickLink.com in a private/incognito window. This bypasses
extensions and cached data. If login works there, the issue is likely with extensions
or cookies.

3. Clear Cache and Cookies
Sometimes stale data causes login loops.
- In Chrome: Settings Privacy Clear browsing data Cookies and cached images/files

4. Check System-Level Settings
- Antivirus or firewall software might block scripts or cookies. Try temporarily
disabling them or adding LEGO.com and BrickLink.com to the whitelist.
- Parental controls or group policies (especially on older Windows setups) might
restrict browser behavior.

5. Try a Different Browser
If you’re using Firefox, try Chrome or Edge. Sometimes one browser handles LEGO’s
security checks better than another.

6. Update Your System
- Make sure your desktop’s Windows updates are current.
- Update your browser to the latest version.

Hope there is a solution for you somewhere
 Author: technoluddite View Messages Posted By technoluddite
 Posted: Sep 30, 2025 16:38
 Subject: Re: Can't login, error msg about cookies???
 Viewed: 39 times
 Topic: Problem
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technoluddite (1605)

Location:  Canada, Ontario
Member Since Contact Type Status
May 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: HammertownBricks
Wow! Thanks for all that information.

Several of those strategies I have attempted, but there's several I hadn't
thought of yet!

I appreciate you taking the time to post a reply.

Best regards,

Chris
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 30, 2025 16:40
 Subject: Re: Can't login, error msg about cookies???
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1001bricks (55639)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, Pipadi.Ladeloe writes:
  Step-by-Step Fixes to Try

1. Check Your Browser
- Use a modern browser like Chrome, Firefox, or Edge (latest version).
- Disable extensions temporarily, especially:
- Ad blockers (uBlock Origin, AdBlock Plus)
- Privacy tools (Ghostery, Privacy Badger)
- Script blockers (NoScript, ScriptSafe)
- Enable JavaScript:
- In Chrome: Settings Privacy and security Site settings JavaScript Allowed
- Enable cookies:
- Settings Privacy and security Cookies Allow all cookies (at least temporarily)

2. Try Incognito Mode
Open LEGO.com or BrickLink.com in a private/incognito window. This bypasses
extensions and cached data. If login works there, the issue is likely with extensions
or cookies.

3. Clear Cache and Cookies
Sometimes stale data causes login loops.
- In Chrome: Settings Privacy Clear browsing data Cookies and cached images/files

4. Check System-Level Settings
- Antivirus or firewall software might block scripts or cookies. Try temporarily
disabling them or adding LEGO.com and BrickLink.com to the whitelist.
- Parental controls or group policies (especially on older Windows setups) might
restrict browser behavior.

5. Try a Different Browser
If you’re using Firefox, try Chrome or Edge. Sometimes one browser handles LEGO’s
security checks better than another.

6. Update Your System
- Make sure your desktop’s Windows updates are current.
- Update your browser to the latest version.

Hope there is a solution for you somewhere

Very exaustive list, congratulations!

But then, check the guy's name...

"The Luddites were members of a 19th-century movement of English textile
workers who opposed the use of certain types of automated machinery..." (Wikipedia)
 Author: Pipadi.Ladeloe View Messages Posted By Pipadi.Ladeloe
 Posted: Oct 1, 2025 01:14
 Subject: Re: Can't login, error msg about cookies???
 Viewed: 51 times
 Topic: Problem
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Pipadi.Ladeloe (2139)

Location:  Belgium
Member Since Contact Type Status
Oct 20, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Pipadi And Ladeloe Store
Just trying to help , you are not!
Nothing better to do then giving not so nice human responses?
Passez une bonne journée.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Oct 1, 2025 10:14
 Subject: Re: Can't login, error msg about cookies???
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1001bricks (55639)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, Pipadi.Ladeloe writes:
  Just trying to help , you are not!
Nothing better to do then giving not so nice human responses?

Humour is human afaik?

  Passez une bonne journée.

Merci, vous aussi !