Discussion Forum: Thread 372554

 Author: jenwick View Messages Posted By jenwick
 Posted: Sep 17, 2025 14:00
 Subject: No shipment method message?
 Viewed: 52 times
 Topic: Technical Issues
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jenwick (11502)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 6, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick-N-Brac
I've had two different customers stating that when they try to checkout they
are getting a message that there is no shipment method available. One is in US
and the other is in Israel. I've changed nothing and am getting orders regularly.
I don't know how to help them. My minimums are not the issue. Please help!

Thanks,
Jen
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Sep 17, 2025 14:04
 Subject: Re: No shipment method message?
 Viewed: 28 times
 Topic: Technical Issues
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Technical Issues, jenwick writes:
  I've had two different customers stating that when they try to checkout they
are getting a message that there is no shipment method available. One is in US
and the other is in Israel. I've changed nothing and am getting orders regularly.
I don't know how to help them. My minimums are not the issue. Please help!

Thanks,
Jen

Maybe it’s related to what they are buying?

There would be no shipping method with onsite payment available for what they
put in their cart and then the website would tell them you don’t ship to them.
 Author: jenwick View Messages Posted By jenwick
 Posted: Sep 17, 2025 21:33
 Subject: Re: No shipment method message?
 Viewed: 30 times
 Topic: Technical Issues
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jenwick (11502)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 6, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick-N-Brac
In Technical Issues, SylvainLS writes:
  In Technical Issues, jenwick writes:
  I've had two different customers stating that when they try to checkout they
are getting a message that there is no shipment method available. One is in US
and the other is in Israel. I've changed nothing and am getting orders regularly.
I don't know how to help them. My minimums are not the issue. Please help!

Thanks,
Jen

Maybe it’s related to what they are buying?

There would be no shipping method with onsite payment available for what they
put in their cart and then the website would tell them you don’t ship to them.

I appreciate the suggestion but I have a manual invoice option available to all
for just such issues.