Discussion Forum: Thread 372400

 Author: ryjacks View Messages Posted By ryjacks
 Posted: Sep 9, 2025 17:41
 Subject: Damaged figs while shipping
 Viewed: 128 times
 Topic: Shipping
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ryjacks (994)

Location:  USA, Wisconsin
Member Since Contact Type Status
May 19, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PlanesTrainsBricks
Hello

Just recieved a package in the mail today with 4 figs that had torso cracks or
arm cracks. I contacted the seller and they said everything when shipped was
perfect. I had noticed all the other figs seemed a little off as well.

Has this EVER happened in shipment for anyone? It came in a bubble Mailer with
absolutely no damage.

Thanks for any help!!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 9, 2025 17:57
 Subject: Re: Damaged figs while shipping
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 Topic: Shipping
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Nubs_Select (4774)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Shipping, ryjacks writes:
  Hello

Just recieved a package in the mail today with 4 figs that had torso cracks or
arm cracks. I contacted the seller and they said everything when shipped was
perfect. I had noticed all the other figs seemed a little off as well.

Has this EVER happened in shipment for anyone? It came in a bubble Mailer with
absolutely no damage.

Thanks for any help!!

its not that unheard of for sellers to send out damaged items, either way tho,
regardless of if it was damaged in shipping or before, the seller is still fully
responsible and should refund you.
 Author: ryjacks View Messages Posted By ryjacks
 Posted: Sep 9, 2025 18:15
 Subject: Re: Damaged figs while shipping
 Viewed: 46 times
 Topic: Shipping
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ryjacks (994)

Location:  USA, Wisconsin
Member Since Contact Type Status
May 19, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PlanesTrainsBricks
Thank you!

In Shipping, Nubs_Select writes:
  In Shipping, ryjacks writes:
  Hello

Just recieved a package in the mail today with 4 figs that had torso cracks or
arm cracks. I contacted the seller and they said everything when shipped was
perfect. I had noticed all the other figs seemed a little off as well.

Has this EVER happened in shipment for anyone? It came in a bubble Mailer with
absolutely no damage.

Thanks for any help!!

its not that unheard of for sellers to send out damaged items, either way tho,
regardless of if it was damaged in shipping or before, the seller is still fully
responsible and should refund you.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 9, 2025 18:50
 Subject: Re: Damaged figs while shipping
 Viewed: 40 times
 Topic: Shipping
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peregrinator (1092)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Shipping, ryjacks writes:
  Hello

Just recieved a package in the mail today with 4 figs that had torso cracks or
arm cracks. I contacted the seller and they said everything when shipped was
perfect. I had noticed all the other figs seemed a little off as well.

Has this EVER happened in shipment for anyone? It came in a bubble Mailer with
absolutely no damage.

Thanks for any help!!

It's possible there was damage that the seller didn't see when packing
the order, but regardless, as Nubs says, the seller is responsible whether the
damage happened in transit or not.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 9, 2025 19:20
 Subject: Re: Damaged figs while shipping
 Viewed: 69 times
 Topic: Shipping
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jennnifer (3694)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Shipping, peregrinator writes:
  In Shipping, ryjacks writes:
  Hello

Just recieved a package in the mail today with 4 figs that had torso cracks or
arm cracks. I contacted the seller and they said everything when shipped was
perfect. I had noticed all the other figs seemed a little off as well.

Has this EVER happened in shipment for anyone? It came in a bubble Mailer with
absolutely no damage.

Thanks for any help!!

It's possible there was damage that the seller didn't see when packing
the order, but regardless, as Nubs says, the seller is responsible whether the
damage happened in transit or not.

I think many sellers think that if they can't see a crack with a quick glance,
it's not actually there. If they aren't checking closely with a bright
light and some form of magnification, then they just simply aren't checking.

~Jen
 Author: tonnic View Messages Posted By tonnic
 Posted: Sep 10, 2025 06:45
 Subject: Re: Damaged figs while shipping
 Viewed: 58 times
 Topic: Shipping
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tonnic (4519)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Shipping, ryjacks writes:
  Hello

Just recieved a package in the mail today with 4 figs that had torso cracks or
arm cracks. I contacted the seller and they said everything when shipped was
perfect. I had noticed all the other figs seemed a little off as well.

Has this EVER happened in shipment for anyone? It came in a bubble Mailer with
absolutely no damage.

Thanks for any help!!

Unless they are of the pearl colored minifigs (they have visible seams at the
arms and torso due to the pearly color) I can hardly believe it was a shipping
problem.
Multiple torso cracks already seems to be almost impossible, maybe 1 or so that
was already weakened but multiple…
Cracks in the arms sounds even more ridiculous, that would only be possible with
a force from a certain angle that would certainly be vissible with a damaged
envelope.
Anyway, as stated before, the seller is responsible for the shipment so they
should take care of reimbursement.