Discussion Forum: Thread 371802

 Author: YellowHands View Messages Posted By YellowHands
 Posted: Aug 14, 2025 10:09
 Subject: bricklink customer service?
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 Topic: Help
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YellowHands (324)

Location:  Norway
Member Since Contact Type Status
Apr 28, 2016 Contact Member Buyer
Buying Privileges - OK
is there no longer a bricklink customer service? i have waited for months now
and no response anymore? is it the same for everyone?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 14, 2025 10:42
 Subject: Re: bricklink customer service?
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
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In Help, YellowHands writes:
  is there no longer a bricklink customer service? i have waited for months now
and no response anymore? is it the same for everyone?

Did you at least get a ticket number?

If not, try emailing them (a bit more) directly: bricklink@support.lego.com
 Author: YellowHands View Messages Posted By YellowHands
 Posted: Aug 14, 2025 16:18
 Subject: Re: bricklink customer service?
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YellowHands (324)

Location:  Norway
Member Since Contact Type Status
Apr 28, 2016 Contact Member Buyer
Buying Privileges - OK
hey, yes i did get a ticket number and nothing...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 14, 2025 22:06
 Subject: Re: bricklink customer service?
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1001bricks (55520)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, YellowHands writes:
  hey, yes i did get a ticket number and nothing...

VERY sorry, but as for now and AFAIK, neither we sellers or BrickLink have a
solution:

https://www.bricklink.com/message.asp?ID=1523059
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Aug 14, 2025 11:08
 Subject: Re: bricklink customer service?
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, YellowHands writes:
  is there no longer a bricklink customer service? i have waited for months now
and no response anymore? is it the same for everyone?

I doubt that they will respond with any further information about the tax collection
for purchasers in Norway than they have already made public.