Discussion Forum: Thread 371746

 Author: MiniRoz View Messages Posted By MiniRoz
 Posted: Aug 11, 2025 13:42
 Subject: Unable to access account from BL homepage
 Viewed: 95 times
 Topic: Help
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MiniRoz (619)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 22, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Fig n’ BrickBerry Jam
For a couple weeks now, all the tabs that are usually at the top of the BL homepage
are missing. In order to login, I have click on something like “newest sets”,
then randomly click on one that’s for sale, and then use the icon at the top
of that store’s page to login. I couldn’t even get to the forum without going
to the Help section and searching for a link to get me here. Anyone else having
this issue or know how to fix it?
 
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Aug 11, 2025 13:49
 Subject: Re: Unable to access account from BL homepage
 Viewed: 37 times
 Topic: Help
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jennnifer (3690)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, MiniRoz writes:
  For a couple weeks now, all the tabs that are usually at the top of the BL homepage
are missing. In order to login, I have click on something like “newest sets”,
then randomly click on one that’s for sale, and then use the icon at the top
of that store’s page to login. I couldn’t even get to the forum without going
to the Help section and searching for a link to get me here. Anyone else having
this issue or know how to fix it?

1. A bookmark may be helpful at some point.

2. What browser are you using?

3. Do you have any blockers running? Have you cleared cache-y things lately.

4. Does it happen at all screen widths?

This is the best page to land on, if you ask me!

https://www.bricklink.com/catalog.asp

~Jen
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 11, 2025 13:56
 Subject: Re: Unable to access account from BL homepage
 Viewed: 31 times
 Topic: Help
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, jennnifer writes:
  […]
3. Do you have any blockers running? Have you cleared cache-y things lately.

Even if not, check your cookies: https://www.bricklink.com/v3/cookies.page
(only preferences are useful).

When the cookies are not set / cleared / forgotten, the popup that should appear
to ask you to set them again may not appear and still blocks the rest of the
page.
 Author: MiniRoz View Messages Posted By MiniRoz
 Posted: Aug 11, 2025 14:23
 Subject: Re: Unable to access account from BL homepage
 Viewed: 45 times
 Topic: Help
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MiniRoz (619)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 22, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Fig n’ BrickBerry Jam
In Help, jennnifer writes:
  In Help, MiniRoz writes:
  For a couple weeks now, all the tabs that are usually at the top of the BL homepage
are missing. In order to login, I have click on something like “newest sets”,
then randomly click on one that’s for sale, and then use the icon at the top
of that store’s page to login. I couldn’t even get to the forum without going
to the Help section and searching for a link to get me here. Anyone else having
this issue or know how to fix it?

1. A bookmark may be helpful at some point.

2. What browser are you using?

3. Do you have any blockers running? Have you cleared cache-y things lately.

4. Does it happen at all screen widths?

This is the best page to land on, if you ask me!

https://www.bricklink.com/catalog.asp

~Jen


Hey, Jen! Thank you so much for your help. I’m using Safari (which I’ve been
using for years and never had this problem). Yes, it happens at all screen widths
Embarrassingly, I haven’t thought to do any of the things you’ve suggested,
but I’m going to give them a shot right now.

Thank you, thank you, thank you!!!
Rozlyn