Discussion Forum: Thread 371025

 Author: lesley2459 View Messages Posted By lesley2459
 Posted: Jul 12, 2025 10:55
 Subject: here is a new one
 Viewed: 212 times
 Topic: Problem Order
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lesley2459 (17853)

Location:  United Kingdom, England
Member Since Contact Type Status
May 18, 2008 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: BRICKS_4_SALE
just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jul 12, 2025 11:16
 Subject: Re: here is a new one
 Viewed: 54 times
 Topic: Problem Order
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

I would reach out to the customer in this case, he or she might have left feedback
on the wrong order.
 Author: lesley2459 View Messages Posted By lesley2459
 Posted: Jul 12, 2025 12:45
 Subject: Re: here is a new one
 Viewed: 65 times
 Topic: Problem Order
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lesley2459 (17853)

Location:  United Kingdom, England
Member Since Contact Type Status
May 18, 2008 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: BRICKS_4_SALE
In Problem Order, peregrinator writes:
  In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

I would reach out to the customer in this case, he or she might have left feedback
on the wrong order.

no
he was a pain from the beginning,specifying how it was to be posted,how to package
it,what bags to use etc..he has just waited for the 6 month deadline!!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 12, 2025 14:05
 Subject: Re: here is a new one
 Viewed: 77 times
 Topic: Problem Order
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Problem Order, lesley2459 writes:
  In Problem Order, peregrinator writes:
  In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

I would reach out to the customer in this case, he or she might have left feedback
on the wrong order.

no
he was a pain from the beginning,specifying how it was to be posted,how to package
it,what bags to use etc..he has just waited for the 6 month deadline!!

Thanks for the heads up.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 12, 2025 11:45
 Subject: Re: here is a new one
 Viewed: 59 times
 Topic: Problem Order
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

Did you leave negative feedback first then they returned it, or the other way
around?
 Author: lesley2459 View Messages Posted By lesley2459
 Posted: Jul 12, 2025 12:46
 Subject: Re: here is a new one
 Viewed: 69 times
 Topic: Problem Order
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lesley2459 (17853)

Location:  United Kingdom, England
Member Since Contact Type Status
May 18, 2008 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: BRICKS_4_SALE
In Problem Order, yorbrick writes:
  In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

Did you leave negative feedback first then they returned it, or the other way
around?

he left negative first
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 16, 2025 20:07
 Subject: Re: here is a new one
 Viewed: 61 times
 Topic: Problem Order
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TheBrickGuys (14874)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

Good to see the negative feedback was removed. I presume it was by admin and
not the seller? I would imagine it would be an easy one for admin to judge it
in your favor considering the buyer complained about the quality of bricks in
an order that was canceled and never sent.

Jim
 Author: lesley2459 View Messages Posted By lesley2459
 Posted: Jul 18, 2025 09:11
 Subject: Re: here is a new one
 Viewed: 60 times
 Topic: Problem Order
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lesley2459 (17853)

Location:  United Kingdom, England
Member Since Contact Type Status
May 18, 2008 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: BRICKS_4_SALE
In Problem Order, TheBrickGuys writes:
  In Problem Order, lesley2459 writes:
  just been left negative by a customer stating bricks are dirty and broken and
refused a return...might believe him if the order hadn't been cancelled

c'est la vie

Good to see the negative feedback was removed. I presume it was by admin and
not the seller? I would imagine it would be an easy one for admin to judge it
in your favor considering the buyer complained about the quality of bricks in
an order that was canceled and never sent.

Jim

Hi
yes admin removed it..thank god!