Discussion Forum: Thread 370511

 Author: razorflan View Messages Posted By razorflan
 Posted: Jun 18, 2025 17:03
 Subject: New user/scam order & message
 Viewed: 133 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

razorflan (827)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 14, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kits n Bits
Hi all, Just had an order for a dozen sets and parts £260.00 followed by a scam
message for account verification from a NEW 0 FB user. How should I best report
the user, get the order cancelled and get my inventory back into store... thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 18, 2025 17:06
 Subject: Re: New user/scam order & message
 Viewed: 44 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (4851)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Help, razorflan writes:
  Hi all, Just had an order for a dozen sets and parts £260.00 followed by a scam
message for account verification from a NEW 0 FB user. How should I best report
the user, get the order cancelled and get my inventory back into store... thanks

report the user here

https://www.bricklink.com/problemMember.asp

and then cancel the order like you normally would if a customer asked you to
cancel it, but make sure to choose "bogus order" on the option list
 Author: razorflan View Messages Posted By razorflan
 Posted: Jun 18, 2025 17:21
 Subject: Re: New user/scam order & message
 Viewed: 41 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

razorflan (827)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 14, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kits n Bits
In Help, Nubs_Select writes:
  In Help, razorflan writes:
  Hi all, Just had an order for a dozen sets and parts £260.00 followed by a scam
message for account verification from a NEW 0 FB user. How should I best report
the user, get the order cancelled and get my inventory back into store... thanks

report the user here

https://www.bricklink.com/problemMember.asp

and then cancel the order like you normally would if a customer asked you to
cancel it, but make sure to choose "bogus order" on the option list

Thanks Nubs, just seen another post with same issue... got it, cancel order/retain
items/bogus order... report user, what a mare, knew it was all crap but so easy
to open an account and cause us all issues... thanks mate
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 18, 2025 17:30
 Subject: Re: New user/scam order & message
 Viewed: 52 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (4851)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Help, razorflan writes:
  In Help, Nubs_Select writes:
  In Help, razorflan writes:
  Hi all, Just had an order for a dozen sets and parts £260.00 followed by a scam
message for account verification from a NEW 0 FB user. How should I best report
the user, get the order cancelled and get my inventory back into store... thanks

report the user here

https://www.bricklink.com/problemMember.asp

and then cancel the order like you normally would if a customer asked you to
cancel it, but make sure to choose "bogus order" on the option list

Thanks Nubs, just seen another post with same issue... got it, cancel order/retain
items/bogus order... report user, what a mare, knew it was all crap but so easy
to open an account and cause us all issues... thanks mate

glad to help. yeah, bricklink has made some solid progress preventing spam. Still,
it seems like they always find a way around it, the good news tho is that (Hopfully)
very few if any members should fall for the scams anymore as if you receive a
random order, from a 0 feedback just registered user, who says you need to verify
your account on a different website. The top of the message speicifcly states
its not from bricklink, should mean hopefully they give up soon (unless people
still all for it, in which case, i dont even know what to say).
 Author: razorflan View Messages Posted By razorflan
 Posted: Jun 18, 2025 20:58
 Subject: Re: New user/scam order & message
 Viewed: 46 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

razorflan (827)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 14, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kits n Bits
In Help, Nubs_Select writes:
  In Help, razorflan writes:
  In Help, Nubs_Select writes:
  In Help, razorflan writes:
  Hi all, Just had an order for a dozen sets and parts £260.00 followed by a scam
message for account verification from a NEW 0 FB user. How should I best report
the user, get the order cancelled and get my inventory back into store... thanks

report the user here

https://www.bricklink.com/problemMember.asp

and then cancel the order like you normally would if a customer asked you to
cancel it, but make sure to choose "bogus order" on the option list

Thanks Nubs, just seen another post with same issue... got it, cancel order/retain
items/bogus order... report user, what a mare, knew it was all crap but so easy
to open an account and cause us all issues... thanks mate

glad to help. yeah, bricklink has made some solid progress preventing spam. Still,
it seems like they always find a way around it, the good news tho is that (Hopfully)
very few if any members should fall for the scams anymore as if you receive a
random order, from a 0 feedback just registered user, who says you need to verify
your account on a different website. The top of the message speicifcly states
its not from bricklink, should mean hopefully they give up soon (unless people
still all for it, in which case, i dont even know what to say).

Cancel order/bogus order/retain items (I could have lost uploaded images for
a dozen sets... that's a lot of building for my own photos again) I hope
this helps other users cancel bogus orders correctly without losing inventory/photos.
I did leave the retain box checked so had to go through my inventory removing
retainers on sets. oops!

Bogus user messages are obvious with the BL disclaimer at the top of the message...
but still people ask is it a scam...c.mon it's from a user NOT BL!... thanks
Nubs