Discussion Forum: Thread 368742

 Author: McBricks_Bricks View Messages Posted By McBricks_Bricks
 Posted: Apr 4, 2025 01:44
 Subject: PayPal pending payment
 Viewed: 72 times
 Topic: Help
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McBricks_Bricks (242)

Location:  United Kingdom, England
Member Since Contact Type Status
May 31, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: McBrick's Bricks
Hi Everyone,

I have a buyer who placed an order, did the instant PayPal checkout on March
1st but it is still pending...


Surely PayPal doesn't take this long to release funds? it's now April!


I have tried to contact buyer stating I can't post until funds are cleared
with PayPal. They are non responsive. I now want to cancel the order so I could
re sell the products in limbo but now can't see an option to cancel as Bricklink
deems there no issue with this transaction as it looks like it has been paid
for, but hasn't..

Any advice would be much appreciated.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 4, 2025 02:02
 Subject: Re: PayPal pending payment
 Viewed: 51 times
 Topic: Help
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Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
In Help, McBricks_Bricks writes:
  Hi Everyone,

I have a buyer who placed an order, did the instant PayPal checkout on March
1st but it is still pending...


Surely PayPal doesn't take this long to release funds? it's now April!


I have tried to contact buyer stating I can't post until funds are cleared
with PayPal. They are non responsive. I now want to cancel the order so I could
re sell the products in limbo but now can't see an option to cancel as Bricklink
deems there no issue with this transaction as it looks like it has been paid
for, but hasn't..

Any advice would be much appreciated.

Sounds like the “paid!” Glitch that has been happening lately, go to PayPal,
void the payment (you may need a business account to do that), go to the order,
click “edit order” on the bottom of the order page, then set payment status to
none and order status to pending. Then you can either reinvoice the buyer or
cancel the order
 Author: McBricks_Bricks View Messages Posted By McBricks_Bricks
 Posted: Apr 6, 2025 14:53
 Subject: Re: PayPal pending payment
 Viewed: 50 times
 Topic: Help
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McBricks_Bricks (242)

Location:  United Kingdom, England
Member Since Contact Type Status
May 31, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: McBrick's Bricks
In Help, Nubs_Select writes:
  In Help, McBricks_Bricks writes:
  Hi Everyone,

I have a buyer who placed an order, did the instant PayPal checkout on March
1st but it is still pending...


Surely PayPal doesn't take this long to release funds? it's now April!


I have tried to contact buyer stating I can't post until funds are cleared
with PayPal. They are non responsive. I now want to cancel the order so I could
re sell the products in limbo but now can't see an option to cancel as Bricklink
deems there no issue with this transaction as it looks like it has been paid
for, but hasn't..

Any advice would be much appreciated.

Sounds like the “paid!” Glitch that has been happening lately, go to PayPal,
void the payment (you may need a business account to do that), go to the order,
click “edit order” on the bottom of the order page, then set payment status to
none and order status to pending. Then you can either reinvoice the buyer or
cancel the order

Hi Nubs_Select,

Many thanks for the reply to this. it was most helpful.
Kind Regards.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 7, 2025 00:18
 Subject: Re: PayPal pending payment
 Viewed: 41 times
 Topic: Help
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Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
In Help, McBricks_Bricks writes:
  In Help, Nubs_Select writes:
  In Help, McBricks_Bricks writes:
  Hi Everyone,

I have a buyer who placed an order, did the instant PayPal checkout on March
1st but it is still pending...


Surely PayPal doesn't take this long to release funds? it's now April!


I have tried to contact buyer stating I can't post until funds are cleared
with PayPal. They are non responsive. I now want to cancel the order so I could
re sell the products in limbo but now can't see an option to cancel as Bricklink
deems there no issue with this transaction as it looks like it has been paid
for, but hasn't..

Any advice would be much appreciated.

Sounds like the “paid!” Glitch that has been happening lately, go to PayPal,
void the payment (you may need a business account to do that), go to the order,
click “edit order” on the bottom of the order page, then set payment status to
none and order status to pending. Then you can either reinvoice the buyer or
cancel the order

Hi Nubs_Select,

Many thanks for the reply to this. it was most helpful.
Kind Regards.

Glad to hear!
 Author: RadicalBeetle View Messages Posted By RadicalBeetle
 Posted: Apr 7, 2025 14:33
 Subject: Re: PayPal pending payment
 Viewed: 51 times
 Topic: Help
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RadicalBeetle (414)

Location:  Finland, Varsinais-Suomi
Member Since Contact Type Status
May 19, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Surplus Store
In Help, Nubs_Select writes:
  In Help, McBricks_Bricks writes:
  In Help, Nubs_Select writes:
  In Help, McBricks_Bricks writes:
  Hi Everyone,

I have a buyer who placed an order, did the instant PayPal checkout on March
1st but it is still pending...


Surely PayPal doesn't take this long to release funds? it's now April!


I have tried to contact buyer stating I can't post until funds are cleared
with PayPal. They are non responsive. I now want to cancel the order so I could
re sell the products in limbo but now can't see an option to cancel as Bricklink
deems there no issue with this transaction as it looks like it has been paid
for, but hasn't..

Any advice would be much appreciated.

Sounds like the “paid!” Glitch that has been happening lately, go to PayPal,
void the payment (you may need a business account to do that), go to the order,
click “edit order” on the bottom of the order page, then set payment status to
none and order status to pending. Then you can either reinvoice the buyer or
cancel the order

Hi Nubs_Select,

Many thanks for the reply to this. it was most helpful.
Kind Regards.

Glad to hear!

Hi,
Any advice what to do, when you don't have the business account? I'm
in the same situation, with a frustrated customer in the other end.
Best regards,
RadicalBeetle
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 7, 2025 14:36
 Subject: Re: PayPal pending payment
 Viewed: 50 times
 Topic: Help
 Report:
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Reply
BrickLink
ID Card

Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
In Help, RadicalBeetle writes:
  In Help, Nubs_Select writes:
  In Help, McBricks_Bricks writes:
  In Help, Nubs_Select writes:
  In Help, McBricks_Bricks writes:
  Hi Everyone,

I have a buyer who placed an order, did the instant PayPal checkout on March
1st but it is still pending...


Surely PayPal doesn't take this long to release funds? it's now April!


I have tried to contact buyer stating I can't post until funds are cleared
with PayPal. They are non responsive. I now want to cancel the order so I could
re sell the products in limbo but now can't see an option to cancel as Bricklink
deems there no issue with this transaction as it looks like it has been paid
for, but hasn't..

Any advice would be much appreciated.

Sounds like the “paid!” Glitch that has been happening lately, go to PayPal,
void the payment (you may need a business account to do that), go to the order,
click “edit order” on the bottom of the order page, then set payment status to
none and order status to pending. Then you can either reinvoice the buyer or
cancel the order

Hi Nubs_Select,

Many thanks for the reply to this. it was most helpful.
Kind Regards.

Glad to hear!

Hi,
Any advice what to do, when you don't have the business account? I'm
in the same situation, with a frustrated customer in the other end.
Best regards,
RadicalBeetle

Perhaps try contacting PayPal, or upgrade to a business account