Discussion Forum: Thread 368009

 Author: macebobo View Messages Posted By macebobo
 Posted: Mar 10, 2025 15:50
 Subject: How would you handle this?
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macebobo (3266)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
I sold a brand new

 
Minifig No: sw0002a  Name: Boba Fett - Bluish Grays
* 
sw0002a (Inv) Boba Fett - Bluish Grays
Minifigures: Star Wars: Star Wars Episode 4/5/6

not even removed from the blister, the buyer received it and a couple days later
I got the following message:

  Would I be able to return this fig for a refund please ? The factory helmet printing is a little too shifted for my liking , not your fault . I am collecting 1 of each im currently at 1200 , sorry to be picky about this as my collection is all mint and I would love to check out the rest of your inventory and give you another purchase! Can you please send me a return label / address to ship it back to ?

I have asked for photos of the figure. At this point I don't know what I
am going to do.

What would you do if you were me?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 10, 2025 15:59
 Subject: Re: How would you handle this?
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Help, macebobo writes:
  I sold a brand new

 
Minifig No: sw0002a  Name: Boba Fett - Bluish Grays
* 
sw0002a (Inv) Boba Fett - Bluish Grays
Minifigures: Star Wars: Star Wars Episode 4/5/6

not even removed from the blister, the buyer received it and a couple days later
I got the following message:

  Would I be able to return this fig for a refund please ? The factory helmet printing is a little too shifted for my liking , not your fault . I am collecting 1 of each im currently at 1200 , sorry to be picky about this as my collection is all mint and I would love to check out the rest of your inventory and give you another purchase! Can you please send me a return label / address to ship it back to ?

I have asked for photos of the figure. At this point I don't know what I
am going to do.

What would you do if you were me?

Might be best to accept the return as if you decline they might be able to do
a return via PayPal (tho I’m not sure if that’s a thing) but I would not send
them the shipping label as they should pay that out of pocket and depending on
everything you might not refund the shipping/paypal fees related to the order
 Author: SezaR View Messages Posted By SezaR
 Posted: Mar 10, 2025 16:21
 Subject: Re: How would you handle this?
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SezaR (1782)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Help, macebobo writes:
  I sold a brand new

 
Minifig No: sw0002a  Name: Boba Fett - Bluish Grays
* 
sw0002a (Inv) Boba Fett - Bluish Grays
Minifigures: Star Wars: Star Wars Episode 4/5/6

not even removed from the blister, the buyer received it and a couple days later
I got the following message:

  Would I be able to return this fig for a refund please ? The factory helmet printing is a little too shifted for my liking , not your fault . I am collecting 1 of each im currently at 1200 , sorry to be picky about this as my collection is all mint and I would love to check out the rest of your inventory and give you another purchase! Can you please send me a return label / address to ship it back to ?

I have asked for photos of the figure. At this point I don't know what I
am going to do.

What would you do if you were me?

I would fight back, not accept a return, and certainly not pay for return shipping?

Not only this is unfair, but you allow his bad behavior to be granted and he
would want to do the same with others.
You are a big store and this is not too expensive.

By the way, is the figure visible through blister? could he have asked you a
photo to check the condition/variation of helmet?
 Author: macebobo View Messages Posted By macebobo
 Posted: Mar 10, 2025 17:40
 Subject: Re: How would you handle this?
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macebobo (3266)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Help, SezaR writes:
  By the way, is the figure visible through blister? could he have asked you a photo to check the condition/variation of helmet?

Yes, and yes. Which is curious, why would you not ask for a photo if you know
you are so picky?

These photos show how this minifigure, and the others from the blister, are stored
in my store. I could have removed the top plastic even, if requested.
 


 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 10, 2025 16:53
 Subject: Re: How would you handle this?
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, macebobo writes:
  I sold a brand new

 
Minifig No: sw0002a  Name: Boba Fett - Bluish Grays
* 
sw0002a (Inv) Boba Fett - Bluish Grays
Minifigures: Star Wars: Star Wars Episode 4/5/6

not even removed from the blister, the buyer received it and a couple days later
I got the following message:

  Would I be able to return this fig for a refund please ? The factory helmet printing is a little too shifted for my liking , not your fault . I am collecting 1 of each im currently at 1200 , sorry to be picky about this as my collection is all mint and I would love to check out the rest of your inventory and give you another purchase! Can you please send me a return label / address to ship it back to ?

I have asked for photos of the figure. At this point I don't know what I
am going to do.

What would you do if you were me?

The helmet print for all three iterations of that minifig (excluding the gear
anomaly) is rarely perfectly aligned, with a good percentage having drastic misaligned
print, as pulled from new sets. This is well-known among LEGO SW collectors.
Therefore, any perfectly aligned print for that part is rare and highly sought-after
and by extension, of greater worth.

You can draw your own conclusion.
 Author: macebobo View Messages Posted By macebobo
 Posted: Mar 10, 2025 17:29
 Subject: Re: How would you handle this?
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macebobo (3266)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Help, popsicle writes:
  The helmet print for all three iterations of that minifig (excluding the gear anomaly) is rarely perfectly aligned, with a good percentage having drastic misaligned print.

I am glad you said this, all 3 iterations, since I sold them the b iteration
and not the a, but point still taken.

 
Minifig No: sw0002b  Name: Boba Fett - Bluish Grays - Dark Red Helmet Highlights
* 
sw0002b (Inv) Boba Fett - Bluish Grays - Dark Red Helmet Highlights
Minifigures: Star Wars: Star Wars Episode 4/5/6
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 10, 2025 18:41
 Subject: Re: How would you handle this?
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, macebobo writes:
  In Help, popsicle writes:
  The helmet print for all three iterations of that minifig (excluding the gear anomaly) is rarely perfectly aligned, with a good percentage having drastic misaligned print.

I am glad you said this, all 3 iterations, since I sold them the b iteration
and not the a, but point still taken.

 
Minifig No: sw0002b  Name: Boba Fett - Bluish Grays - Dark Red Helmet Highlights
* 
sw0002b (Inv) Boba Fett - Bluish Grays - Dark Red Helmet Highlights
Minifigures: Star Wars: Star Wars Episode 4/5/6

As stated "excluding the gear anomaly" In other words, the issue is not
known to apply to sw0002b's helmet print, produced at another place and time.