Discussion Forum: Thread 367607

 Author: ildjarn.is.dead View Messages Posted By ildjarn.is.dead
 Posted: Feb 26, 2025 01:29
 Subject: Sigh....
 Viewed: 161 times
 Topic: Problem
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ildjarn.is.dead (76)

Location:  Netherlands, Limburg
Member Since Contact Type Status
Aug 10, 2012 Contact Member Buyer
No Longer Registered
No Longer Registered
And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Feb 26, 2025 03:03
 Subject: Re: Sigh....
 Viewed: 61 times
 Topic: Problem
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Brickwilbo (1540)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem, ildjarn.is.dead writes:
  And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.

Please report here https://www.bricklink.com/problemMember.asp
 Author: ildjarn.is.dead View Messages Posted By ildjarn.is.dead
 Posted: Feb 26, 2025 04:07
 Subject: Re: Sigh....
 Viewed: 57 times
 Topic: Problem
 Report:
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BrickLink
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ildjarn.is.dead (76)

Location:  Netherlands, Limburg
Member Since Contact Type Status
Aug 10, 2012 Contact Member Buyer
No Longer Registered
No Longer Registered
In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.

Please report here https://www.bricklink.com/problemMember.asp

What does a reply of the helpdesk have to do with a problem member?
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Feb 26, 2025 04:17
 Subject: Re: Sigh....
 Viewed: 61 times
 Topic: Problem
 Report:
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BrickLink
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Brickwilbo (1540)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem, ildjarn.is.dead writes:
  In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.

Please report here https://www.bricklink.com/problemMember.asp

What does a reply of the helpdesk have to do with a problem member?

Is the message really coming from Bricklink, because you've not a seller
account with a closed store?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 26, 2025 04:59
 Subject: Re: Sigh....
 Viewed: 65 times
 Topic: Problem
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.

Please report here https://www.bricklink.com/problemMember.asp

What does a reply of the helpdesk have to do with a problem member?

Is the message really coming from Bricklink, because you've not a seller
account with a closed store?

It appears they deregistered their own store as they didn't want to jump
through 16 hoops to keep it open after not agreeing to the DSA pop-up ...

https://www.bricklink.com/message.asp?ID=1507444
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Feb 26, 2025 06:52
 Subject: Re: Sigh....
 Viewed: 57 times
 Topic: Problem
 Report:
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BrickLink
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Brickwilbo (1540)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem, yorbrick writes:
  In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.

Please report here https://www.bricklink.com/problemMember.asp

What does a reply of the helpdesk have to do with a problem member?

Is the message really coming from Bricklink, because you've not a seller
account with a closed store?

It appears they deregistered their own store as they didn't want to jump
through 16 hoops to keep it open after not agreeing to the DSA pop-up ...

https://www.bricklink.com/message.asp?ID=1507444

Thanks. That explains it.
 Author: ildjarn.is.dead View Messages Posted By ildjarn.is.dead
 Posted: Feb 26, 2025 07:25
 Subject: Re: Sigh....
 Viewed: 66 times
 Topic: Problem
 Report:
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BrickLink
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ildjarn.is.dead (76)

Location:  Netherlands, Limburg
Member Since Contact Type Status
Aug 10, 2012 Contact Member Buyer
No Longer Registered
No Longer Registered
In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  In Problem, Brickwilbo writes:
  In Problem, ildjarn.is.dead writes:
  And today I received a mail from Bricklink support with the standard 'To
get things back on track, please complete your self-certification by visiting
the Orders Received page. Once completed, please reply back to this thread, and
we will be happy to reinstate your selling privileges.'

Even after 8 days, the helpdesk does not know that this does not work?

While the reasons behind this whole mess are good: Poor communication, poor implementation,
poor follow-up.

Please report here https://www.bricklink.com/problemMember.asp

What does a reply of the helpdesk have to do with a problem member?

Is the message really coming from Bricklink, because you've not a seller
account with a closed store?

I used to be a seller. I made a helpdesk ticket when the excrement hit the rotating
device, and later decided to just drop the whole store.

But that's not the point. The point is that the helpdesk is, even after 8
days, still rehashing wrong information on how to re-enable your store.