Discussion Forum: Thread 365478

 Author: danb987654 View Messages Posted By danb987654
 Posted: Dec 19, 2024 06:17
 Subject: Missing set inventories
 Viewed: 77 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

danb987654 (399)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Nov 26, 2005 Contact Member Buyer
Buying Privileges - OK
I went to printout a set inventory, so my kids and I can find all the pieces
and rebuild one of their sets for an xmas display.

I searched for the set, brought it up in the display, and the inventory information
is gone.
NO # of bricks / no link to get to the set inventory
NO # of mini-figures / no link to get to the mini-figures in the set.

This worked the other day (on the OLD UI).

I understand the need behind having to update things due to new software / security
reasons, but was all of the site capabilities tested?

With the new UI, did customer support plan for a higher "CALL" volume?

I understand the new UI is different, and it will take some getting used to,
but it would GREATLY help if things worked.

Note: With the challenges of the new UI (have another thread about scrolling
- that I'm waiting for a response to) I have bought NOTHING.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 19, 2024 06:43
 Subject: Re: Missing set inventories
 Viewed: 53 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Technical Issues, danb987654 writes:
  I went to printout a set inventory, so my kids and I can find all the pieces
and rebuild one of their sets for an xmas display.

I searched for the set, brought it up in the display, and the inventory information
is gone.
NO # of bricks / no link to get to the set inventory
NO # of mini-figures / no link to get to the mini-figures in the set.

It Works For Me™

Did you only try the one set?  What set?

What browser?

Screenshot?
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Dec 19, 2024 07:20
 Subject: Re: Missing set inventories
 Viewed: 53 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

jennnifer (3691)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Technical Issues, danb987654 writes:
  I went to printout a set inventory, so my kids and I can find all the pieces
and rebuild one of their sets for an xmas display.

I searched for the set, brought it up in the display, and the inventory information
is gone.
NO # of bricks / no link to get to the set inventory
NO # of mini-figures / no link to get to the mini-figures in the set.

This worked the other day (on the OLD UI).

As far as I know, nothing was changed between the header and the footer. The
Catalog pages are all displaying properly. Can you post a screenshot shot please?

~Jen


  I understand the need behind having to update things due to new software / security
reasons, but was all of the site capabilities tested?

With the new UI, did customer support plan for a higher "CALL" volume?

I understand the new UI is different, and it will take some getting used to,
but it would GREATLY help if things worked.

Note: With the challenges of the new UI (have another thread about scrolling
- that I'm waiting for a response to) I have bought NOTHING.
 Author: edk View Messages Posted By edk
 Posted: Dec 19, 2024 09:11
 Subject: Re: Missing set inventories
 Viewed: 36 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

edk (9512)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timeless Toy Bricks
In Technical Issues, danb987654 writes:
  I went to printout a set inventory, so my kids and I can find all the pieces
and rebuild one of their sets for an xmas display.

I searched for the set, brought it up in the display, and the inventory information
is gone.
NO # of bricks / no link to get to the set inventory
NO # of mini-figures / no link to get to the mini-figures in the set.

This worked the other day (on the OLD UI).

I understand the need behind having to update things due to new software / security
reasons, but was all of the site capabilities tested?

With the new UI, did customer support plan for a higher "CALL" volume?

I understand the new UI is different, and it will take some getting used to,
but it would GREATLY help if things worked.

Note: With the challenges of the new UI (have another thread about scrolling
- that I'm waiting for a response to) I have bought NOTHING.

Are you sure you were viewing the "Set" page and not the instructions
or box page for the particular set?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 19, 2024 09:14
 Subject: Re: Missing set inventories
 Viewed: 56 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Technical Issues, edk writes:
  […]
Are you sure you were viewing the "Set" page and not the instructions
or box page for the particular set?

Oh, good hypothesis.
 Author: danb987654 View Messages Posted By danb987654
 Posted: Dec 19, 2024 10:08
 Subject: Re: Missing set inventories
 Viewed: 46 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

danb987654 (399)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Nov 26, 2005 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, SylvainLS writes:
  In Technical Issues, edk writes:
  […]
Are you sure you were viewing the "Set" page and not the instructions
or box page for the particular set?

Oh, good hypothesis.

DOH - not enough coffee this morning :'
I went back and looked - I followed an instructions link.

Putting in the proper input (set#) - the inventory does come up. :'

Thank You.