Discussion Forum: Thread 365094

 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Dec 9, 2024 12:25
 Subject: Can zero feedback users reply to messages?
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 Topic: General
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Ziegelmeister (579)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
Order came through yesterday from a brand new user. Not a problem and I get
a lot of these, but when I went to purchase their label in ShipStation (and Pirateship,
and look up the address and google and zillow...) the address is invalid.

I messaged them through BL asking them to confirm and haven't heard back.
Can they reply to messages as long as they have an open order?

This town has a population of maybe 200-250 people so I'm sure the carrier
would get it to the right address, but I'm not going to chance it.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Dec 9, 2024 12:41
 Subject: Re: Can zero feedback users reply to messages?
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In General, Ziegelmeister writes:
  […]
I messaged them through BL asking them to confirm and haven't heard back.
Can they reply to messages as long as they have an open order?

Maybe: https://www.bricklink.com/message.asp?ID=1497336
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 9, 2024 12:57
 Subject: Re: Can zero feedback users reply to messages?
 Viewed: 59 times
 Topic: General
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Nubs_Select (4750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In General, Ziegelmeister writes:
  Order came through yesterday from a brand new user. Not a problem and I get
a lot of these, but when I went to purchase their label in ShipStation (and Pirateship,
and look up the address and google and zillow...) the address is invalid.

I messaged them through BL asking them to confirm and haven't heard back.
Can they reply to messages as long as they have an open order?

This town has a population of maybe 200-250 people so I'm sure the carrier
would get it to the right address, but I'm not going to chance it.

Not 100% sure but if needed you could include a line in your message with something
along the lines of

“If you are unable to respond to this message on bricklink, you can respond via
the email you received regarding this message”

Or such
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Dec 9, 2024 13:10
 Subject: Re: Can zero feedback users reply to messages?
 Viewed: 62 times
 Topic: General
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Ziegelmeister (579)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In General, Nubs_Select writes:
  In General, Ziegelmeister writes:
  Order came through yesterday from a brand new user. Not a problem and I get
a lot of these, but when I went to purchase their label in ShipStation (and Pirateship,
and look up the address and google and zillow...) the address is invalid.

I messaged them through BL asking them to confirm and haven't heard back.
Can they reply to messages as long as they have an open order?

This town has a population of maybe 200-250 people so I'm sure the carrier
would get it to the right address, but I'm not going to chance it.

Not 100% sure but if needed you could include a line in your message with something
along the lines of

“If you are unable to respond to this message on bricklink, you can respond via
the email you received regarding this message”

Or such

It's over 24 hours and still marked as unread in the BL system. A phone
number was attached in PayPal so I texted as well. If no reply by shipping deadline
tomorrow I'll just have to cancel the order I guess.