When a buyer ask for Invoice, he don't know yet how much will cost shipping
and the exact fee, he just know the price for the parts.
So why only the seller can cancel it? It should be more like a quote than buyer
can refuse if shipping and fees are too expensive. Or if the seller is too slow
to give the final price.
Currently this system give way too much power to the seller, he can add as much
money as he want for shipping/fees and the buyer can't do anything, he can
even get warned or banned if not paying because the seller don't accept to
cancel??
If the seller don't do instant checkout, then he should be normal that he
take the risk of an order cancellation from the buyer. That's a very minor
risk anyway, not very harmful.
So what's the point of the current system where seller have full power over
Invoce and the buyer absolutely nothing?
When a buyer ask for Invoice, he don't know yet how much will cost shipping
and the exact fee, he just know the price for the parts.
So why only the seller can cancel it? It should be more like a quote than buyer
can refuse if shipping and fees are too expensive. Or if the seller is too slow
to give the final price.
Currently this system give way too much power to the seller, he can add as much
money as he want for shipping/fees and the buyer can't do anything, he can
even get warned or banned if not paying because the seller don't accept to
cancel??
If the seller don't do instant checkout, then he should be normal that he
take the risk of an order cancellation from the buyer. That's a very minor
risk anyway, not very harmful.
So what's the point of the current system where seller have full power over
Invoce and the buyer absolutely nothing?
So? It isn't a reasonable answer in my opinion. By the way they pay with
the money of buyers...
In Payment Methods, Dino writes:
Hi,
the sellers pay for this website.
Dino
In Payment Methods, TheOldBrick writes:
Hello,
When a buyer ask for Invoice, he don't know yet how much will cost shipping
and the exact fee, he just know the price for the parts.
So why only the seller can cancel it? It should be more like a quote than buyer
can refuse if shipping and fees are too expensive. Or if the seller is too slow
to give the final price.
Currently this system give way too much power to the seller, he can add as much
money as he want for shipping/fees and the buyer can't do anything, he can
even get warned or banned if not paying because the seller don't accept to
cancel??
If the seller don't do instant checkout, then he should be normal that he
take the risk of an order cancellation from the buyer. That's a very minor
risk anyway, not very harmful.
So what's the point of the current system where seller have full power over
Invoce and the buyer absolutely nothing?
Once you have paid, it is no longer your money. It is the seller's money.
Unless they would send you 3% less goods.
In Payment Methods, TheOldBrick writes:
So? It isn't a reasonable answer in my opinion. By the way they pay with
the money of buyers...
In Payment Methods, Dino writes:
Hi,
the sellers pay for this website.
Dino
In Payment Methods, TheOldBrick writes:
Hello,
When a buyer ask for Invoice, he don't know yet how much will cost shipping
and the exact fee, he just know the price for the parts.
So why only the seller can cancel it? It should be more like a quote than buyer
can refuse if shipping and fees are too expensive. Or if the seller is too slow
to give the final price.
Currently this system give way too much power to the seller, he can add as much
money as he want for shipping/fees and the buyer can't do anything, he can
even get warned or banned if not paying because the seller don't accept to
cancel??
If the seller don't do instant checkout, then he should be normal that he
take the risk of an order cancellation from the buyer. That's a very minor
risk anyway, not very harmful.
So what's the point of the current system where seller have full power over
Invoce and the buyer absolutely nothing?
When a buyer ask for Invoice, he don't know yet how much will cost shipping
and the exact fee, he just know the price for the parts.
There is a function for "ask for a quote" got many of them in the past.
Now since many shops are instant checkout, the demand for this shrunk for you
are seeing the costs right away, because you are billed right away as well.
So why only the seller can cancel it? It should be more like a quote than buyer
can refuse if shipping and fees are too expensive. Or if the seller is too slow
to give the final price.
Because we have the work with it. Imagine we would have to pack for hour(s) to
detemine the package volume and shippingscosts, and then you go like: "Nah,
don´t like it anymore, skip - cancel."
Currently this system give way too much power to the seller, he can add as much
money as he want for shipping/fees and the buyer can't do anything, he can
even get warned or banned if not paying because the seller don't accept to
cancel??
Bullshit, see below.
If the seller don't do instant checkout, then he should be normal that he
take the risk of an order cancellation from the buyer. That's a very minor
risk anyway, not very harmful.
One below as well.
So what's the point of the current system where seller have full power over
Invoce and the buyer absolutely nothing?
From a shrewd point of view... It´s for the buyers to steer them at least a little
bit into research how Bricklink works. It´s such a complex platform, you will
need to know what you are doing - at least a little bit.
You could have asked for a quote right away, or send the seller an email asking
him about
how to proceed at first.
Then there are the BL-helpsites, or many Youtube videos how BL works.
As well as the forum you just asked for help.
Not sure if the buyers only accounts have the "Quotes page" as well,
but most likely.
Check if/how it works, and try again.
Maybe some shops don´t offer quotes when they applied or "Instant checkout",
but then you would have seen all the costs upfront anyway, having no reasons
to complain then.
(Rare excuse: if you had an item in the cart that has not been given weight and
dimensions by BL, the shopping process is falling back to old ways - Submitted
order (Pure parts)+ shipping and costs invoiced later, once determined.)
Take a little time to dig in, its worth it for stressfree handling to you.
There is a function for "ask for a quote" got many of them in the past.
Now since many shops are instant checkout, the demand for this shrunk for you
are seeing the costs right away, because you are billed right away as well.
Not every shop has this enabled. Sometimes you only have the "invoice"
choice, that's what I'm talking about.
Because we have the work with it. Imagine we would have to pack for hour(s) to
detemine the package volume and shippingscosts, and then you go like: "Nah,
don´t like it anymore, skip - cancel."
Sure I can imagine, but is this the exception or the general case? I suppose
lots of order has very few parts, that's why there is a minimum requirement
on shop usually, people tend to do small purchases.
From a shrewd point of view... It´s for the buyers to steer them at least a little
bit into research how Bricklink works. It´s such a complex platform, you will
need to know what you are doing - at least a little bit.
I know how bricklink works, that's not the point. I'm asking why it works
like this for invoices as some shop have no quote option. Looks very unbalanced.
Then there are the BL-helpsites, or many Youtube videos how BL works.
As well as the forum you just asked for help.
Bullshit, see above.
Check if/how it works, and try again.
Maybe some shops don´t offer quotes when they applied or "Instant checkout",
but then you would have seen all the costs upfront anyway, having no reasons
to complain then.
See above.
Take a little time to dig in, its worth it for stressfree handling to you.
I'm not in stress, there is no problem ^^ I just think the system is bad
on some shop right now.
My conclusion is to avoid all shops without quote or instant checkout. Never
use shops with only "invoice" option. And I still think bricklink shouldn't
let sellers do this.
By the way, maybe as a seller they should watch tutorial how it works and how
to enable quotes and everything? It looks like you put responsibility for problems
on buyer side, that's a bit easy. First, I point responsibility to nobody,
just the invoice system broken and unbalanced in some case.
There is a function for "ask for a quote" got many of them in the past.
Now since many shops are instant checkout, the demand for this shrunk for you
are seeing the costs right away, because you are billed right away as well.
Not every shop has this enabled. Sometimes you only have the "invoice"
choice, that's what I'm talking about.
Fully agree. This "ask for a quote" should just be enabled mandatory
by default.
Read jennifers replies below. Quite on point - would have wrote the same.
Sure I can imagine, but is this the exception or the general case? I suppose
lots of order has very few parts, that's why there is a minimum requirement
on shop usually, people tend to do small purchases.
We still would have to give an rough estimate then, which works occasionally,
but not all the times.
From a shrewd point of view... It´s for the buyers to steer them at least a little
bit into research how Bricklink works. It´s such a complex platform, you will
need to know what you are doing - at least a little bit.
I know how bricklink works, that's not the point. I'm asking why it works
like this for invoices as some shop have no quote option. Looks very unbalanced.
It is. The system is so complex, and has so different requirements all overthe
world - it´s a permanent "Work around chase". Not the best thing, but
the only we´ve been given.
(Some sellers refuse (opted out) to handle quotes, why, i don´t know..)
Sometimes their terms answer a lot of questions beforehand, also.
I'm not in stress, there is no problem ^^ I just think the system is bad
on some shop right now.
Agree, lot of room for improvement. BL has a long history of requests from sellers
for features, and some things achieved by the management.
Furthermore, it seems they are at full load, implementing all the tax and buerocratic
stuff forced upon from the worlds states, which is plethora of work enough i
guess.
Then there is the code, i´ve heard it is not easy to dig in, so changes to make
are even more complicated and timeconsuming.
My conclusion is to avoid all shops without quote or instant checkout. Never
use shops with only "invoice" option. And I still think bricklink shouldn't
let sellers do this.
OK, if that´s one workaround for you.
By the way, maybe as a seller they should watch tutorial how it works and how
to enable quotes and everything?
You should suggest to him then.
It looks like you put responsibility for problems on buyer side, that's a bit easy.
Not entirely. It´s just some issues and work from it could have been avoided
with little checks upfront.
They most of the time buyers just go the easiest route, order and cancel, while
it could have been not such a hassle to begin with.
We then have to make refund-invoices, chargebacks, all the time and hassle, which
cost us
even much money on top in the accounting - for nothing.
just the invoice system broken and unbalanced in some case.
Agree, lot of room for improvement. BL has a long history of requests from sellers
for features, and some things achieved by the management.
Furthermore, it seems they are at full load, implementing all the tax and buerocratic
stuff forced upon from the worlds states, which is plethora of work enough i
guess.
Then there is the code, i´ve heard it is not easy to dig in, so changes to make
are even more complicated and timeconsuming.
As BL is now owned by LEGO who makes billions of profits every year, I think
it's time for them to improve BL code and features for the sake of sellers
and buyers.
Yes, buyer should be able to cancel in a timely manner, especially while he didn't
even paid for the order.
You're from Germany, Europe, Consumer rights... you know?
And sellers are NOT supposed to pick and pack an order before invoicing.
Apart maybe a couple of times in their life.
Sellers should take their responsabilities, and if they're unable to invoice
without picking, then be it, buyer should be able to get cancellation with no
hassle.
Buyer no longer wants the items - This is the most common example which BrickLink
does not tolerate, except where applicable law gives the Buyer the right to cancel
an order.
Especially: except where applicable law gives the Buyer the right to cancel
an order - and consider this French buyer being in Europe.
Yes, buyer should be able to cancel in a timely manner, especially while he didn't
even paid for the order.
You're from Germany, Europe, Consumer rights... you know?
And sellers are NOT supposed to pick and pack an order before invoicing.
Apart maybe a couple of times in their life.
Sellers should take their responsabilities, and if they're unable to invoice
without picking, then be it, buyer should be able to get cancellation with no
hassle.
Buyer no longer wants the items - This is the most common example which BrickLink
does not tolerate, except where applicable law gives the Buyer the right to cancel
an order.
Especially: except where applicable law gives the Buyer the right to cancel
an order - and consider this French buyer being in Europe.
I guess, more like the ones you didn´t ant to hear.
Yes, buyer should be able to cancel in a timely manner, especially while he didn't
even paid for the order.
You're from Germany, Europe, Consumer rights... you know?
+
And sellers are NOT supposed to pick and pack an order before invoicing.
Apart maybe a couple of times in their life.
+
Sellers should take their responsabilities, and if they're unable to invoice
without picking, then be it, buyer should be able to get cancellation with no
hassle.
Buyer no longer wants the items - This is the most common example which BrickLink
does not tolerate, except where applicable law gives the Buyer the right to cancel
an order.
+
Especially: except where applicable law gives the Buyer the right to cancel
an order - and consider this French buyer being in Europe.
That´s not the point. The buyers is misusing the order-system, while he actually
just wants a quote. Which leads is into unneccesary excess work, like blocking
stock or reuploading, possible NPB,NSS whatever.
He just could have asked upfront, (if he couldn´t get a qutoe.). That´s it.
He just could have asked upfront, (if he couldn´t get a qutoe.). That´s it.
I did it, got no answer. And no quote button. So what choice remaining to know
his shipping cost?? And even with this invoice request I still don't know
his shipping cost lol. He just said "you are my first international consumer
so wait"...
So I think that's normal now I want to cancel and move on to another seller.
As I said, it would be so more fair to be able to cancel it myself without the
help of the seller.
I did it, got no answer. And no quote button. So what choice remaining to know
his shipping cost?? And even with this invoice request I still don't know
his shipping cost lol. He just said "you are my first international consumer
so wait"...
Since all the new VAT rules have come into place, one of the first things I do
if considering placing an international order is look at the recent feedback
of the seller. If they have recent feedback for shipping to my country, I'd
go with them. If not, I'd look elsewhere. I know that is tough on new sellers,
but so many new sellers are starting without knowing what to do for international
orders.
I did it, got no answer. And no quote button. So what choice remaining to know
his shipping cost?? And even with this invoice request I still don't know
his shipping cost lol. He just said "you are my first international consumer
so wait"...
Since all the new VAT rules have come into place, one of the first things I do
if considering placing an international order is look at the recent feedback
of the seller. If they have recent feedback for shipping to my country, I'd
go with them. If not, I'd look elsewhere. I know that is tough on new sellers,
but so many new sellers are starting without knowing what to do for international
orders.
I am currently trying to do some international orders, but I am just starting
out with Canada and asking for others advice first. I am wanting to take it
slow.
I can't read or doubt he's not initially willing to pay for the order.
At first yes. But I still not get the invoice yet, waiting for days, so now I
want to cancel. I have no clue what the seller is doing, it's just 8 pieces.
So I just ordered to another shop. As I said now I hope he will accept the OCR,
but anyway, all this process looks very unnecessary. With possible results :
I get a warning for not paying, or me issuing an NRS and/or give him a negative
feedback for being slow and unresponsive, and have no quote option. Everything
looks excessive for that kind of problems. So yes I think the current invoice
system allowing only seller to cancel an order is very bad. And as you said,
not really comply with European consumer rights.
I can't read or doubt he's not initially willing to pay for the order.
At first yes. But I still not get the invoice yet, waiting for days, so now I
want to cancel. I have no clue what the seller is doing, it's just 8 pieces.
So I just ordered to another shop. As I said now I hope he will accept the OCR,
but anyway, all this process looks very unnecessary. With possible results :
I get a warning for not paying, or me issuing an NRS and/or give him a negative
feedback for being slow and unresponsive, and have no quote option. Everything
looks excessive for that kind of problems. So yes I think the current invoice
system allowing only seller to cancel an order is very bad. And as you said,
not really comply with European consumer rights.
Honestly, I feel like this is 100% vote with your money sort of thing.
Looks like you are buying from sellers that do not have shipping tables in their
terms. Probably newer, or more inexperienced sellers.
Usually when people come on here complaining about sellers, it comes out that
the seller has lots of bad feedback or weird terms, but the buyer chose them
because they were CHEAP.
Unless the seller has something super rare, just simply don't buy from them.
The whole system does not need an overhaul, you just need to pick better IMO.
Honestly, I feel like this is 100% vote with your money sort of thing.
Looks like you are buying from sellers that do not have shipping tables in their
terms. Probably newer, or more inexperienced sellers.
Usually when people come on here complaining about sellers, it comes out that
the seller has lots of bad feedback or weird terms, but the buyer chose them
because they were CHEAP.
Unless the seller has something super rare, just simply don't buy from them.
The whole system does not need an overhaul, you just need to pick better IMO.
Caveat emptor IMO
Crystal
Well, In Europe I noticed lots of sellers have no shipping cost table to ship
in other European countries, they just say something like "Shipping Methods
for Buyers Outside of Italy: Request for invoice"
And yes in my case I need 8 magnets for trains from 1980's, there is not
much shop with that many magnets here with a reasonable price.
Honestly, I feel like this is 100% vote with your money sort of thing.
Looks like you are buying from sellers that do not have shipping tables in their
terms. Probably newer, or more inexperienced sellers.
Usually when people come on here complaining about sellers, it comes out that
the seller has lots of bad feedback or weird terms, but the buyer chose them
because they were CHEAP.
Unless the seller has something super rare, just simply don't buy from them.
The whole system does not need an overhaul, you just need to pick better IMO.
Caveat emptor IMO
Crystal
Well, In Europe I noticed lots of sellers have no shipping cost table to ship
in other European countries, they just say something like "Shipping Methods
for Buyers Outside of Italy: Request for invoice"
And yes in my case I need 8 magnets for trains from 1980's, there is not
much shop with that many magnets here with a reasonable price.
Yeah I agree that's a crap practice. I fully understand that the EU seems
to have a very different pool of sellers, both pro and con.
This site if full of nuance, please keep that in mind when asking for "changes".
Most changes proposed can be avoided if people just quit purchasing for sellers
that are subpar and obvious about it.
When a buyer ask for Invoice, he don't know yet how much will cost shipping
and the exact fee, he just know the price for the parts.
So why only the seller can cancel it? It should be more like a quote than buyer
can refuse if shipping and fees are too expensive. Or if the seller is too slow
to give the final price.
Currently this system give way too much power to the seller, he can add as much
money as he want for shipping/fees and the buyer can't do anything, he can
even get warned or banned if not paying because the seller don't accept to
cancel??
If the seller don't do instant checkout, then he should be normal that he
take the risk of an order cancellation from the buyer. That's a very minor
risk anyway, not very harmful.
Not true.
Seller stock is removed from inventory when an order is placed. It has to be
uploaded again which takes time. The stock is unavailable while the buyer 'decides'
to pay for something they have already agreed to purchase.
Some sellers also feel they must pull and pack the order so as to give the most
accurate costs. This also costs time and effort.
The site tracks how many orders are cancelled in each of our shops and publishes
that number right on our feedback page.
Buyers can leave negative feedback for cancelled orders. This leaves the seller
wide open for abuse from uninformed or unhappy buyers.
I am sorry you don't like our invoice system, but we have a complicated product
selling in a worldwide market by a variety of business models. One size does
not fit all.
So what's the point of the current system where seller have full power over
Invoce and the buyer absolutely nothing?
The power you have is to learn how the system works, do your research about the
shops you purchase from, read terms, ask for a quote if available, use Instant
Checkout if you prefer it, and try and understand how things might look from
the other side of the counter.
Seller stock is removed from inventory when an order is placed. It has to be
uploaded again which takes time. The stock is unavailable while the buyer 'decides'
to pay for something they have already agreed to purchase.
So as me you think the system isn't very good as it is. It should automatically
put back the items in the inventory.
Some sellers also feel they must pull and pack the order so as to give the most
accurate costs. This also costs time and effort.
That's their choice, some others do instant checkout who is more transparent
for buyers.
The site tracks how many orders are cancelled in each of our shops and publishes
that number right on our feedback page.
You tell me again the system is not very good. This should be improved too.
Buyers can leave negative feedback for cancelled orders. This leaves the seller
wide open for abuse from uninformed or unhappy buyers.
See above, could be improved too.
I am sorry you don't like our invoice system, but we have a complicated product
selling in a worldwide market by a variety of business models. One size does
not fit all.
Sure but I think some cases can be fixed/improved. As invoice should be possible
only after qutoes, fix all the possibles issues you talk about.
The power you have is to learn how the system works, do your research about the
shops you purchase from, read terms, ask for a quote if available, use Instant
Checkout if you prefer it, and try and understand how things might look from
the other side of the counter.
I know how the system works, that's not the point. I agree with what you
say, but I still think some shops should have less freedom and brinklink allow
only good practices with quote preceding invoice, auto return of items to stock,
things like that.
I was just asking the reasons of the current system and trying to think about
how to improve it. I got 2 answers right now and they were clearly seller on
the defensive and saying everything is fine, just buyer education problem :/
Seller stock is removed from inventory when an order is placed. It has to be
uploaded again which takes time. The stock is unavailable while the buyer 'decides'
to pay for something they have already agreed to purchase.
So as me you think the system isn't very good as it is. It should automatically
put back the items in the inventory.
Some sellers also feel they must pull and pack the order so as to give the most
accurate costs. This also costs time and effort.
That's their choice, some others do instant checkout who is more transparent
for buyers.
The site tracks how many orders are cancelled in each of our shops and publishes
that number right on our feedback page.
You tell me again the system is not very good. This should be improved too.
Buyers can leave negative feedback for cancelled orders. This leaves the seller
wide open for abuse from uninformed or unhappy buyers.
See above, could be improved too.
I am sorry you don't like our invoice system, but we have a complicated product
selling in a worldwide market by a variety of business models. One size does
not fit all.
Sure but I think some cases can be fixed/improved. As invoice should be possible
only after qutoes, fix all the possibles issues you talk about.
The power you have is to learn how the system works, do your research about the
shops you purchase from, read terms, ask for a quote if available, use Instant
Checkout if you prefer it, and try and understand how things might look from
the other side of the counter.
I know how the system works, that's not the point. I agree with what you
say, but I still think some shops should have less freedom and brinklink allow
only good practices with quote preceding invoice, auto return of items to stock,
things like that.
I was just asking the reasons of the current system and trying to think about
how to improve it. I got 2 answers right now and they were clearly seller on
the defensive and saying everything is fine, just buyer education problem :/
I think the disconnect here is the difference between the reality of how things
currently work on this site, and how things could be 'fixed' by the site's
management. Sellers and BL members, who are the ones reading and responding to
you, have no power over the system or the ability to change it.
The site needs numerous changes and could definitely use improvement, but change
is slow, and the issues at hand more complicated than you think.
For instance, stock cannot be re-uploaded automatically. In the time the invoiced
order has been held and 'decided' on, there may have been changes to
a sellers stock. We could have moved or updated the lot, or adjusted prices.
It's very difficult to manage inventory when some items have been 'sold'
but are still in our stock and not yet pulled.
We have a quote system to avoid exactly these types of issues. It is, unfortunately,
somewhat hidden and not well implemented.
The site needs numerous changes and could definitely use improvement, but change
is slow, and the issues at hand more complicated than you think.
We have a quote system to avoid exactly these types of issues. It is, unfortunately,
somewhat hidden and not well implemented.
So in the current situation I think buyers should be able to cancel invoice as
no payment has been done yet. And as 1001bricks pointed it out, we have customers
rights here in Europe.
When I read this from the seller :
"I'm new to the game, so be patient and smile if I make any mistakes,"
"You are my first international customer so I just have to make sure everything
goes right. Sorry for the wait time. I also thought that I had set my terms so
that you had to buy for a minimum of DKK 100"
I'm not sure I'm the one who need education on how to use bricklink.
I wait for days, have not received invoice yet, I can't cancel, I filled
an OCR, no answer from seller, not yet accepted, nothing happens... And it's
only for 8 small parts, so it would be so easy to just let me cancel and move
on.
[…]
I wait for days, have not received invoice yet, I can't cancel, I filled
an OCR, no answer from seller, not yet accepted, nothing happens...
You can also file an NRS (Non-Responding Seller).
That’s a bit harsh but it’s their fault for not answering.
I know but I don't want to do this at this poor guy. I just want to cancel
this invoice request, this would be so simple and solve the problem. I suppose,
at least I hope, he will accept the OCR. Otherwise what, I won't pay and
get my first warning? That is not how this should work. That's the point
of this topic. I'm not even mad at that guy, I just think the bricklink system
is bad not allowing buyers to cancel in that kind of situations.
Instant checkout with payment at the time of ordering was meant to solve this
problem.
So you currently have a choice: use a seller that has IC and it works for your
order, or go via the old order without knowing the postal costs route.
Personally, I think a small improvement would be that when a buyer places an
order without all costs supplied, it is treated only as a quote but parts are
on temporary hold (so unavailable for purchase by others). [That could be that
they get marked reserved or removed from stock, BL's choice.] Then the seller
must update the order within 3 days to show the full costs otherwise it is cancelled
and items returned to the store inventory. If the seller enters the details,
the buyer must accept the costs within 3 days and it becomes a proper order,
or the buyer declines it or it expires and the items are returned to the store
inventory.
Yes, the buyer doesn't know for a maximum of 3 days, but if this is an issue
then use a seller with IC working properly.
Yes, the seller could have stock tied up for 3 days after they supply the correct
information, but if this is an issue then set up IC properly. If a buyer abuses
it by continually reserving their stock, they can stoplist them.
I think it makes sense that the quote feature be mandatory for sellers. (Especially
for those without instant check out)
It would also help to make the quote feature easier to use. I appreciate when
I get quote requests for first time buyers, but I often have to walk them through
the steps of just asking for a quote, which indicates it is not intuitive, or
obvious.
As to the issue of giving buyers the ability to cancel an order unilaterally
(prior to payment), I am sympathetic. Yes, it does cause inconveniences to sellers
(some more than others) but that may be the price to pay for an efficient system
that serves everyone. I guess I would rather have a buyer cancel and order,
then having to wait and wonder if a buyer is going to pay, or if they decided
for some reason not to pursue the order.
Another question is about feedback. If a buyer has the ability to initiate the
cancellation request, should either buyer or seller have the ability to leave
feedback on an order cancelled prior to payment? I don't think so. Instead
it would be considered that no transaction actually took place. (One can't
leave feedback on a quote request, right?)
There was probably a very good reason for setting up the current system the way
it is, but time moves on. I would guess that most sellers, if asked for an order
cancellation would agree to it anyway.
France, Occitanie
Luxembourg
Germany, Sachsen
United Kingdom, England
USA, Texas
Canada, Ontario