Discussion Forum: Thread 362121

 Author: AlchemistBricky View Messages Posted By AlchemistBricky
 Posted: Sep 14, 2024 07:03
 Subject: New seller, problem setting up onsite PayPal?
 Viewed: 102 times
 Topic: Technical Issues
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AlchemistBricky (19)

Location:  USA, Minnesota
Member Since Contact Type Status
Sep 1, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Alchemists
Hello,

Just opened my store yesterday in the United States and I'm getting the message
"Seller does not support orders shipping to [state]". Looking at other
forum posts this usually seems to be an issue of not having onsite payment setup
for sales tax. I already had PayPal connected so I've tried a few different
things:

Disconnected and reconnected PayPal to Bricklink
I didn't have an account connected on PayPal yet so I added that
Double checked account, email, and phone number are verified on PayPal (as far
as I can see nothing needs any more verification but maybe I need to contact
PayPal support?)
Looked to see if my PayPal account had and other restrictions or limitations
since it is a newer account but I didn't see anything
Disconnected and reconnected PayPal to see if that changed anything
Waited 16 hours to see if maybe a system had to update overnight or something
Disconnected and reconnected PayPal again

Still no progress so I'd really appreciate any assistance. I figured next
step otherwise would be to reach out to Bricklink and PayPal support. Thank you
for your help!
 Author: MISB_Collector View Messages Posted By MISB_Collector
 Posted: Sep 14, 2024 08:03
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 47 times
 Topic: Technical Issues
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MISB_Collector (359)

Location:  USA, Illinois
Member Since Contact Type Status
Jan 11, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Nicola's Toy Chest
In Technical Issues, AlchemistBricky writes:
  Hello,

Just opened my store yesterday in the United States and I'm getting the message
"Seller does not support orders shipping to [state]". Looking at other
forum posts this usually seems to be an issue of not having onsite payment setup
for sales tax. I already had PayPal connected so I've tried a few different
things:

Disconnected and reconnected PayPal to Bricklink
I didn't have an account connected on PayPal yet so I added that
Double checked account, email, and phone number are verified on PayPal (as far
as I can see nothing needs any more verification but maybe I need to contact
PayPal support?)
Looked to see if my PayPal account had and other restrictions or limitations
since it is a newer account but I didn't see anything
Disconnected and reconnected PayPal to see if that changed anything
Waited 16 hours to see if maybe a system had to update overnight or something
Disconnected and reconnected PayPal again

Still no progress so I'd really appreciate any assistance. I figured next
step otherwise would be to reach out to Bricklink and PayPal support. Thank you
for your help!


Did you register with a business license that you got from opening up your business
with the state in order to pay taxes as a business? I am pretty sure I got that
same error when I just ha d a personal account. The only way to fix this was
register as a business with paypal and linking that to my business bank account
at my bank. I don't think they accept your personal social security number
as a number, it has to be a business number.
 Author: AlchemistBricky View Messages Posted By AlchemistBricky
 Posted: Sep 14, 2024 12:36
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 52 times
 Topic: Technical Issues
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AlchemistBricky (19)

Location:  USA, Minnesota
Member Since Contact Type Status
Sep 1, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Alchemists
In Technical Issues, MISB_Collector writes:
  In Technical Issues, AlchemistBricky writes:
  Hello,

Just opened my store yesterday in the United States and I'm getting the message
"Seller does not support orders shipping to [state]". Looking at other
forum posts this usually seems to be an issue of not having onsite payment setup
for sales tax. I already had PayPal connected so I've tried a few different
things:

Disconnected and reconnected PayPal to Bricklink
I didn't have an account connected on PayPal yet so I added that
Double checked account, email, and phone number are verified on PayPal (as far
as I can see nothing needs any more verification but maybe I need to contact
PayPal support?)
Looked to see if my PayPal account had and other restrictions or limitations
since it is a newer account but I didn't see anything
Disconnected and reconnected PayPal to see if that changed anything
Waited 16 hours to see if maybe a system had to update overnight or something
Disconnected and reconnected PayPal again

Still no progress so I'd really appreciate any assistance. I figured next
step otherwise would be to reach out to Bricklink and PayPal support. Thank you
for your help!


Did you register with a business license that you got from opening up your business
with the state in order to pay taxes as a business? I am pretty sure I got that
same error when I just ha d a personal account. The only way to fix this was
register as a business with paypal and linking that to my business bank account
at my bank. I don't think they accept your personal social security number
as a number, it has to be a business number.

Oh okay. I'll have to look into getting that going and see if that helps.
Thank you!
 Author: brickman4you View Messages Posted By brickman4you
 Posted: Sep 14, 2024 12:50
 Subject: (Cancelled)
 Viewed: 40 times
 Topic: Technical Issues
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brickman4you (2059) 
(was mr_nobody)

Location:  USA, North Carolina
Member Since Contact Type Status
Aug 14, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: brickman4you
(Cancelled)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 14, 2024 12:52
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 47 times
 Topic: Technical Issues
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, Brickman4you writes:
  Not sure if you need to switch to business PayPal account to get it working,
but you are not required to get a resale or business licence unless your local
gov requires it (paypay will take your ssn# as business ID). Since brinklink
is collecting sales tax for you, no requirement for Resale Lic. unless you need
it for tax exempt / wholesale purchases. You file state and federal taxes under
a sole proprietorship.

Yes to the above, although you might (will?) need a business license in order
to collect sales taxes on any non-marketplace sales in your home state.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 14, 2024 12:50
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 38 times
 Topic: Technical Issues
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, MISB_Collector writes:
  Did you register with a business license that you got from opening up your business
with the state in order to pay taxes as a business? I am pretty sure I got that
same error when I just ha d a personal account. The only way to fix this was
register as a business with paypal and linking that to my business bank account
at my bank. I don't think they accept your personal social security number
as a number, it has to be a business number.

I don't think this is necessary. I am registered with the state of NJ as
a business but I don't have a business PayPal account.
 Author: Kenmruss View Messages Posted By Kenmruss
 Posted: May 31, 2025 14:08
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 41 times
 Topic: Technical Issues
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Kenmruss (15)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 24, 2025 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kenblock
In Technical Issues, MISB_Collector writes:
  In Technical Issues, AlchemistBricky writes:
  Hello,

Just opened my store yesterday in the United States and I'm getting the message
"Seller does not support orders shipping to [state]". Looking at other
forum posts this usually seems to be an issue of not having onsite payment setup
for sales tax. I already had PayPal connected so I've tried a few different
things:

Disconnected and reconnected PayPal to Bricklink
I didn't have an account connected on PayPal yet so I added that
Double checked account, email, and phone number are verified on PayPal (as far
as I can see nothing needs any more verification but maybe I need to contact
PayPal support?)
Looked to see if my PayPal account had and other restrictions or limitations
since it is a newer account but I didn't see anything
Disconnected and reconnected PayPal to see if that changed anything
Waited 16 hours to see if maybe a system had to update overnight or something
Disconnected and reconnected PayPal again

Still no progress so I'd really appreciate any assistance. I figured next
step otherwise would be to reach out to Bricklink and PayPal support. Thank you
for your help!


Did you register with a business license that you got from opening up your business
with the state in order to pay taxes as a business? I am pretty sure I got that
same error when I just ha d a personal account. The only way to fix this was
register as a business with paypal and linking that to my business bank account
at my bank. I don't think they accept your personal social security number
as a number, it has to be a business number.
 Author: QuarkyBricks View Messages Posted By QuarkyBricks
 Posted: Sep 14, 2024 16:13
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 50 times
 Topic: Technical Issues
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QuarkyBricks (1377)

Location:  USA, Virginia
Member Since Contact Type Status
Jul 8, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Quarky Bricks
In Technical Issues, AlchemistBricky writes:
  Hello,

Just opened my store yesterday in the United States and I'm getting the message
"Seller does not support orders shipping to [state]". Looking at other
forum posts this usually seems to be an issue of not having onsite payment setup
for sales tax. I already had PayPal connected so I've tried a few different
things:

Disconnected and reconnected PayPal to Bricklink
I didn't have an account connected on PayPal yet so I added that
Double checked account, email, and phone number are verified on PayPal (as far
as I can see nothing needs any more verification but maybe I need to contact
PayPal support?)
Looked to see if my PayPal account had and other restrictions or limitations
since it is a newer account but I didn't see anything
Disconnected and reconnected PayPal to see if that changed anything
Waited 16 hours to see if maybe a system had to update overnight or something
Disconnected and reconnected PayPal again

Still no progress so I'd really appreciate any assistance. I figured next
step otherwise would be to reach out to Bricklink and PayPal support. Thank you
for your help!



Not sure if this is related to your issue, but we have a similar problem with
the “Seller does not ship to..” message appearing on our page. Bricklink support
says it is a know issue they are working on and (at least in our case) buyers
should be able to make purchases regardless of the message (and we have had a
few orders since the error was first noticed).


Cheers,
Emily
Quarky Bricks
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 14, 2024 17:47
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 41 times
 Topic: Technical Issues
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, QuarkyBricks writes:
   Not sure if this is related to your issue, but we have a similar problem with
the “Seller does not ship to..” message appearing on our page. Bricklink support
says it is a know issue they are working on and (at least in our case) buyers
should be able to make purchases regardless of the message (and we have had a
few orders since the error was first noticed).

Can confirm that everything seems to work in your store.

The OP's seems to work just fine as well. (I will say however that given
the limited inventory a minimum buy of $5.00 might not be workable.)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 14, 2024 17:50
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 52 times
 Topic: Technical Issues
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, peregrinator writes:
  In Technical Issues, QuarkyBricks writes:
   Not sure if this is related to your issue, but we have a similar problem with
the “Seller does not ship to..” message appearing on our page. Bricklink support
says it is a know issue they are working on and (at least in our case) buyers
should be able to make purchases regardless of the message (and we have had a
few orders since the error was first noticed).

Can confirm that everything seems to work in your store.

The OP's seems to work just fine as well. (I will say however that given
the limited inventory a minimum buy of $5.00 might not be workable.)

That is, to be clear, the message pops up about not shipping to NJ but if you
ignore it you can go through the steps of checking out, which does not work with
sellers who lack onsite payments (even for tax-exempt purchases!).
 Author: AlchemistBricky View Messages Posted By AlchemistBricky
 Posted: Sep 14, 2024 18:57
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 49 times
 Topic: Technical Issues
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AlchemistBricky (19)

Location:  USA, Minnesota
Member Since Contact Type Status
Sep 1, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Alchemists
In Technical Issues, peregrinator writes:
  In Technical Issues, peregrinator writes:
  In Technical Issues, QuarkyBricks writes:
   Not sure if this is related to your issue, but we have a similar problem with
the “Seller does not ship to..” message appearing on our page. Bricklink support
says it is a know issue they are working on and (at least in our case) buyers
should be able to make purchases regardless of the message (and we have had a
few orders since the error was first noticed).

Can confirm that everything seems to work in your store.

The OP's seems to work just fine as well. (I will say however that given
the limited inventory a minimum buy of $5.00 might not be workable.)

That is, to be clear, the message pops up about not shipping to NJ but if you
ignore it you can go through the steps of checking out, which does not work with
sellers who lack onsite payments (even for tax-exempt purchases!).

That is great to hear! Thank you very much for checking on that for me! I set
the minimum just at $5 while I get my feet under me in case there were any hiccups
(exactly like this). I have some more stock that I'll be adding in the next
couple days now that I know things are working. Thank you for the advice though!
 Author: Curacao View Messages Posted By Curacao
 Posted: Nov 9, 2024 12:27
 Subject: Re: New seller, problem setting up onsite PayPal?
 Viewed: 49 times
 Topic: Technical Issues
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Curacao (47)

Location:  USA, Texas
Member Since Contact Type Status
May 28, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ferret Brick Stash
In Technical Issues, AlchemistBricky writes:
  In Technical Issues, peregrinator writes:
  In Technical Issues, peregrinator writes:
  In Technical Issues, QuarkyBricks writes:
   Not sure if this is related to your issue, but we have a similar problem with
the “Seller does not ship to..” message appearing on our page. Bricklink support
says it is a know issue they are working on and (at least in our case) buyers
should be able to make purchases regardless of the message (and we have had a
few orders since the error was first noticed).

Can confirm that everything seems to work in your store.

The OP's seems to work just fine as well. (I will say however that given
the limited inventory a minimum buy of $5.00 might not be workable.)

That is, to be clear, the message pops up about not shipping to NJ but if you
ignore it you can go through the steps of checking out, which does not work with
sellers who lack onsite payments (even for tax-exempt purchases!).

That is great to hear! Thank you very much for checking on that for me! I set
the minimum just at $5 while I get my feet under me in case there were any hiccups
(exactly like this). I have some more stock that I'll be adding in the next
couple days now that I know things are working. Thank you for the advice though!

Hi there,
I'm wondering if your "doesn't ship to" message problem resolved
itself or if you needed to do something extra. I'm just opening my store
and it appears I have the same message despite having PayPal set up. Hope all
is going well for you!