Discussion Forum: Thread 360467

 Author: uticabrix View Messages Posted By uticabrix
 Posted: Jul 27, 2024 13:08
 Subject: Store not changing Order Status
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 Topic: General
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uticabrix (19378)

Location:  USA, New York
Member Since Contact Type Status
Aug 30, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Utica Brix
I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 27, 2024 13:16
 Subject: Re: Store not changing Order Status
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 Topic: General
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss
 Author: uticabrix View Messages Posted By uticabrix
 Posted: Jul 27, 2024 14:22
 Subject: Re: Store not changing Order Status
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uticabrix (19378)

Location:  USA, New York
Member Since Contact Type Status
Aug 30, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Utica Brix
In General, Nubs_Select writes:
  In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss

NO.. I said "I received the order". They just never changed status to
shipped.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 27, 2024 14:43
 Subject: Re: Store not changing Order Status
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 Topic: General
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1001bricks (55906)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In General, uticabrix writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss

NO.. I said "I received the order". They just never changed status to
shipped.

Uh, then simply ignore it, or file it?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 27, 2024 16:20
 Subject: (Cancelled)
 Viewed: 44 times
 Topic: General
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
(Cancelled)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jul 27, 2024 16:50
 Subject: Re: Store not changing Order Status
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 Topic: General
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peregrinator (1122)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In General, Nubs_Select writes:
  In General, uticabrix writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss

NO.. I said "I received the order". They just never changed status to
shipped.

ah ok then you can just file it

I don't think it can be filed while in this status
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 27, 2024 17:08
 Subject: Re: Store not changing Order Status
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 Topic: General
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1001bricks (55906)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In General, peregrinator writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss

NO.. I said "I received the order". They just never changed status to
shipped.

ah ok then you can just file it

I don't think it can be filed while in this status

Ah you're right.
Then forget it (and change seller of course)
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 27, 2024 17:09
 Subject: Re: Store not changing Order Status
 Viewed: 55 times
 Topic: General
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In General, peregrinator writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss

NO.. I said "I received the order". They just never changed status to
shipped.

ah ok then you can just file it

I don't think it can be filed while in this status

true true
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 28, 2024 04:22
 Subject: Re: Store not changing Order Status
 Viewed: 59 times
 Topic: General
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Stellar (4216)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Inventories Administrator (?)
In General, uticabrix writes:
  In General, Nubs_Select writes:
  In General, uticabrix writes:
  I purchased from a store a month ago. Received order but still in paid status.
Advised seller several times but no response. Still in paid status so can't
clear this? Any suggestions?

File an nss

NO.. I said "I received the order". They just never changed status to
shipped.

Maybe try with a NRS? Was the order paid onsite? Else the sellers can't mark
it as shipped.