I have a NSS placed on me for an item that we gave a full refund for. I have
contacted BL several times to ask them to remove it and they have done nothing
about it and have not bothered to communicate with me even though I have sent
at least 5 messages over the past 2 months. What can I do BL use to be quick
to sort these issues?
I have a NSS placed on me for an item that we gave a full refund for. I have
contacted BL several times to ask them to remove it and they have done nothing
about it and have not bothered to communicate with me even though I have sent
at least 5 messages over the past 2 months. What can I do BL use to be quick
to sort these issues?
Greg
Just to clarify did you just ask them to remove it or send proof of the refund?
They will remove it if you send proof, however the help desk was broken until
just recently so it may be best to try again now that it has been fixed
The Bricklink Helpdesk is not working.
Send an e-mail to bricklink@support.lego.com
Confirmation of receipt from BrickLink Customer Support will arrive in a few
seconds, with a case number.
Reply from a BL Admin currently takes about 3 business days.
I have a NSS placed on me for an item that we gave a full refund for. I have
contacted BL several times to ask them to remove it and they have done nothing
about it and have not bothered to communicate with me even though I have sent
at least 5 messages over the past 2 months. What can I do BL use to be quick
to sort these issues?
Australia, South Australia
Canada, Ontario
Germany, Mecklenburg-Vorpommern