Discussion Forum: Thread 359319

 Author: journey2020 View Messages Posted By journey2020
 Posted: Jun 24, 2024 19:48
 Subject: Shipping defaulting to priority
 Viewed: 108 times
 Topic: Shipping
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journey2020 (708)

Location:  USA, Nebraska
Member Since Contact Type Status
May 5, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BillsBricks
Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 24, 2024 19:52
 Subject: Re: Shipping defaulting to priority
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 Topic: Shipping
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Nubs_Select (4755)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
the "default" shipping option is just the cheapest available option based
on what you set up. if you set up other options those will be available and they
can choose any of them but it will always "default" to the cheapest option
 Author: journey2020 View Messages Posted By journey2020
 Posted: Jun 24, 2024 20:03
 Subject: Re: Shipping defaulting to priority
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 Topic: Shipping
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journey2020 (708)

Location:  USA, Nebraska
Member Since Contact Type Status
May 5, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BillsBricks
In Shipping, Nubs_Select writes:
  the "default" shipping option is just the cheapest available option based
on what you set up. if you set up other options those will be available and they
can choose any of them but it will always "default" to the cheapest option

Where do you see the "default" shipping option?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 24, 2024 20:05
 Subject: Re: Shipping defaulting to priority
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 Topic: Shipping
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Nubs_Select (4755)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Shipping, journey2020 writes:
  In Shipping, Nubs_Select writes:
  the "default" shipping option is just the cheapest available option based
on what you set up. if you set up other options those will be available and they
can choose any of them but it will always "default" to the cheapest option

Where do you see the "default" shipping option?

the buyer sees it during checkout when bricklink checks whats in their cart against
the shipping options you made and then shows them the "default" aka cheapest
option
 Author: journey2020 View Messages Posted By journey2020
 Posted: Jun 24, 2024 20:14
 Subject: Re: Shipping defaulting to priority
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 Topic: Shipping
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journey2020 (708)

Location:  USA, Nebraska
Member Since Contact Type Status
May 5, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BillsBricks
In Shipping, journey2020 writes:
  Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!

Well, apparently it is only letting a buyer choose the small priority flat rate
shipping option. They only want to buy one piece. I have noticed that a lot of
my orders for only one piece have come through that way. I don't know why
they can't choose how they want it shipped. Do you need to put those options
into different groups?
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Jun 24, 2024 20:15
 Subject: Re: Shipping defaulting to priority
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 Topic: Shipping
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brac.brick (1167)

Location:  USA, California
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick & Brac
In Shipping, journey2020 writes:
  Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!

If you want Ground advantage to be the 1st option buyers see, set that as Group
1 and set Priority as Group 2. If you don't have groups set then the shipping
defaults to whatever is cheapest. If you have them marked as the same group,
then again, it defaults to the cheapest. The other option is to set Priority
as a manual shipping option only .
 Author: journey2020 View Messages Posted By journey2020
 Posted: Jun 24, 2024 20:28
 Subject: Re: Shipping defaulting to priority
 Viewed: 47 times
 Topic: Shipping
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journey2020 (708)

Location:  USA, Nebraska
Member Since Contact Type Status
May 5, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BillsBricks
In Shipping, journey2020 writes:
  Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!

It was working ok up to a few days ago. I noticed that a lot of my recent order
were for the priority small flat rate. They only picked one item to purchase.
If over two, then they can send it ground advantage. I was just thinking that
that was how they wanted it sent.
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 24, 2024 20:57
 Subject: Re: Shipping defaulting to priority
 Viewed: 45 times
 Topic: Shipping
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Adjour (2721)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Chili is a Bit Spicy
In Shipping, journey2020 writes:
  In Shipping, journey2020 writes:
  Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!

It was working ok up to a few days ago. I noticed that a lot of my recent order
were for the priority small flat rate. They only picked one item to purchase.
If over two, then they can send it ground advantage. I was just thinking that
that was how they wanted it sent.

Yep just checked and its quoting me $10.40 to ship a single .02 part.


Perhaps just have a manual invoice option also as a failsafe option. In my shop
I have a "invoice me for whatever is cheapest" and a secondary method
and about 1/4 of the people will chose that even when the order triggers an instant
checkout option.


Crystal
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 24, 2024 21:46
 Subject: Re: Shipping defaulting to priority
 Viewed: 47 times
 Topic: Shipping
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Shipping, journey2020 writes:
  In Shipping, journey2020 writes:
  Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!

It was working ok up to a few days ago. I noticed that a lot of my recent order
were for the priority small flat rate. They only picked one item to purchase.
If over two, then they can send it ground advantage. I was just thinking that
that was how they wanted it sent.

So I tried your store with a couple of items (one item each time) and each time
Ground Advantage came up.

I think it's quite possible the buyer chose Priority.
 
 Author: journey2020 View Messages Posted By journey2020
 Posted: Jun 24, 2024 21:45
 Subject: Re: Shipping defaulting to priority
 Viewed: 59 times
 Topic: Shipping
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journey2020 (708)

Location:  USA, Nebraska
Member Since Contact Type Status
May 5, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BillsBricks
In Shipping, journey2020 writes:
  Hi all, I had a buyer comment to me that shipping in my store was set to priority
mail. I have priority options as well as ground advantage set. I don't know
how you would set shipping to default to anything. I thought the buyer has the
option to pick any way to ship they want. Any ideas? Thanks!

I believe I have figured it out. The minimum buy for ground advantage was somehow
set to $2.00. I removed that and I think it will now work. Thanks to all those
who helped out.