Discussion Forum: Thread 358995

 Author: MontagueBrick View Messages Posted By MontagueBrick
 Posted: Jun 14, 2024 23:01
 Subject: Multiple Handling Fees Glitch?
 Viewed: 103 times
 Topic: Technical Issues
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MontagueBrick (347)

Location:  USA, Wisconsin
Member Since Contact Type Status
Jul 13, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: PARTS & MINIFIGS
Hi everyone!
I added handling fees on all of my shipping methods a few days ago. The goal
is to charge a $1.29 Handling Fee on all orders, and charge an additional $5
handling fee on orders under $10. I have however received several orders since
that were under $10, but only the $1.29 Handling Fee was applied. I checked my
settings and everything is correct. I am assuming that either the shipping system
only allows one handling fee even though you are allowed to add multiple, or
the system is not working as intended. Here is a screenshot of the settings:
 
 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Jun 14, 2024 23:04
 Subject: Re: Multiple Handling Fees Glitch?
 Viewed: 77 times
 Topic: Technical Issues
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Emporiosa (6286)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
In Technical Issues, MontagueBrick writes:
  Hi everyone!
I added handling fees on all of my shipping methods a few days ago. The goal
is to charge a $1.29 Handling Fee on all orders, and charge an additional $5
handling fee on orders under $10. I have however received several orders since
that were under $10, but only the $1.29 Handling Fee was applied. I checked my
settings and everything is correct. I am assuming that either the shipping system
only allows one handling fee even though you are allowed to add multiple, or
the system is not working as intended. Here is a screenshot of the settings:

In your screenshot there's some text that mentions if multiple conditions
are met (which they are in that case), that the lowest will apply. It won't
allow you to do multiple.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jun 14, 2024 23:14
 Subject: Re: Multiple Handling Fees Glitch?
 Viewed: 68 times
 Topic: Technical Issues
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zorbanj (1026)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Technical Issues, MontagueBrick writes:
  Hi everyone!
I added handling fees on all of my shipping methods a few days ago. The goal
is to charge a $1.29 Handling Fee on all orders, and charge an additional $5
handling fee on orders under $10. I have however received several orders since
that were under $10, but only the $1.29 Handling Fee was applied. I checked my
settings and everything is correct. I am assuming that either the shipping system
only allows one handling fee even though you are allowed to add multiple, or
the system is not working as intended. Here is a screenshot of the settings:

Try:

Apply $6.29 USD when item total price is less than 10.00 USD
Apply $1.29 USD when item total price is over 9.99 USD