Discussion Forum: Thread 358606

 Author: zachsbrickshop View Messages Posted By zachsbrickshop
 Posted: Jun 4, 2024 14:24
 Subject: PayPal Refund
 Viewed: 109 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zachsbrickshop (684)

Location:  USA, Florida
Member Since Contact Type Status
Oct 12, 2019 Contact Member Buyer
No Longer Registered
No Longer Registered
Hello all, I am attempting to issue a refund from payola through bricklink, but
it keeps giving me an error saying that there is a problem with paypals payment
processing. Is anyone else having this issue? Im looking for any solutions, Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 4, 2024 14:26
 Subject: Re: PayPal Refund
 Viewed: 51 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (4850)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
try removing all you comments on the refund page
 Author: zachsbrickshop View Messages Posted By zachsbrickshop
 Posted: Jun 4, 2024 14:48
 Subject: Re: PayPal Refund
 Viewed: 43 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zachsbrickshop (684)

Location:  USA, Florida
Member Since Contact Type Status
Oct 12, 2019 Contact Member Buyer
No Longer Registered
No Longer Registered
In Help, Nubs_Select writes:
  try removing all you comments on the refund page

I just tried it still didn't work. This is strange ive never had any issues
with giving refunds through bricklink before
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 4, 2024 15:00
 Subject: Re: PayPal Refund
 Viewed: 64 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

1001bricks (55772)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, zachsbrickshop writes:
  In Help, Nubs_Select writes:
  try removing all you comments on the refund page

I just tried it still didn't work. This is strange ive never had any issues
with giving refunds through bricklink before

It could happen if you're refunding without enough funds on your PayPal or
not enough in the other Currency you're trying to refund...
 Author: zachsbrickshop View Messages Posted By zachsbrickshop
 Posted: Jun 4, 2024 16:32
 Subject: Re: PayPal Refund
 Viewed: 61 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zachsbrickshop (684)

Location:  USA, Florida
Member Since Contact Type Status
Oct 12, 2019 Contact Member Buyer
No Longer Registered
No Longer Registered
In Help, 1001bricks writes:
  In Help, zachsbrickshop writes:
  In Help, Nubs_Select writes:
  try removing all you comments on the refund page

I just tried it still didn't work. This is strange ive never had any issues
with giving refunds through bricklink before

It could happen if you're refunding without enough funds on your PayPal or
not enough in the other Currency you're trying to refund...

I do have enough in the account to cover it, do you know if you are still able
to cancel a bricklink order if you perform the refund through PayPal instead
of using bricklink to refund the order?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 4, 2024 17:01
 Subject: Re: PayPal Refund
 Viewed: 60 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

1001bricks (55772)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, zachsbrickshop writes:
  In Help, 1001bricks writes:
  In Help, zachsbrickshop writes:
  In Help, Nubs_Select writes:
  try removing all you comments on the refund page

I just tried it still didn't work. This is strange ive never had any issues
with giving refunds through bricklink before

It could happen if you're refunding without enough funds on your PayPal or
not enough in the other Currency you're trying to refund...

I do have enough in the account to cover it, do you know if you are still able
to cancel a bricklink order if you perform the refund through PayPal instead
of using bricklink to refund the order?

Normally YES - as BrickLink will check PayPal to see if it's refunded or
not, so you can set it UNpaid then cancel...

It seems it happened to me, but really not sure, can't guarantee
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 4, 2024 18:18
 Subject: Re: PayPal Refund
 Viewed: 54 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, zachsbrickshop writes:
  In Help, 1001bricks writes:
  In Help, zachsbrickshop writes:
  In Help, Nubs_Select writes:
  try removing all you comments on the refund page

I just tried it still didn't work. This is strange ive never had any issues
with giving refunds through bricklink before

It could happen if you're refunding without enough funds on your PayPal or
not enough in the other Currency you're trying to refund...

I do have enough in the account to cover it, do you know if you are still able
to cancel a bricklink order if you perform the refund through PayPal instead
of using bricklink to refund the order?

Yes, there's a spot somewhere in the refund form to record a previously-issued
refund.
 Author: jbroman View Messages Posted By jbroman
 Posted: Jun 4, 2024 22:18
 Subject: Re: PayPal Refund
 Viewed: 68 times
 Topic: Help
 Report:
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

jbroman (1033)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Big Boy's Bricks
In Help, zachsbrickshop writes:
  Hello all, I am attempting to issue a refund from payola through bricklink, but
it keeps giving me an error saying that there is a problem with paypals payment
processing. Is anyone else having this issue? Im looking for any solutions, Thanks

Be careful with this.
Check PayPal to see if the refund did indeed go through.

I’ve had this, or a similar, error, and the refund went through twice as I thought
I had done something wrong. And tried again.