Discussion Forum: Thread 358176

 Author: AdrienVBV View Messages Posted By AdrienVBV
 Posted: May 25, 2024 10:15
 Subject: Order Cancel Request
 Viewed: 70 times
 Topic: Help
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AdrienVBV (4)

Location:  France, Occitanie
Member Since Contact Type Status
Feb 16, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wisp
Hello,
I'm a new seller on bricklink. Recently a buyer buys some reserved minifigs.
So I refund the buyer and we agree to cancel this order, I tried to fill an order
cancelation request but I can't, I put this order to packed to be able to
fill an OCR but nothing change. Another buyer waits and I really dont know what
to do. (The buyer told me to put this order on shipped so he can delete it but
it feels odd to me).
Please help
Sorry for m'y poor english.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 25, 2024 10:17
 Subject: Re: Order Cancel Request
 Viewed: 43 times
 Topic: Help
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1001bricks (52587)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, AdrienVBV writes:
  Hello,
I'm a new seller on bricklink. Recently a buyer buys some reserved minifigs.
So I refund the buyer and we agree to cancel this order, I tried to fill an order
cancelation request but I can't, I put this order to packed to be able to
fill an OCR but nothing change. Another buyer waits and I really dont know what
to do. (The buyer told me to put this order on shipped so he can delete it but
it feels odd to me).
Please help
Sorry for m'y poor english.

You've got to refund it 100%, then change the order to NOT paid, then you
can cancel the order.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: May 25, 2024 12:47
 Subject: Re: Order Cancel Request
 Viewed: 33 times
 Topic: Selling
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crazylegoman (1100)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Hoosier Daddy
In Help, AdrienVBV writes:
  I'm a new seller on bricklink. Recently a buyer buys some reserved minifigs.

If any item in a store is reserved for someone, then only the person you reserved
it for can buy it. Are you saying that there was a glitch in the Bricklink reservation,
or you just forgot to reserve them?

David
 Author: AdrienVBV View Messages Posted By AdrienVBV
 Posted: May 25, 2024 14:12
 Subject: Re: Order Cancel Request
 Viewed: 35 times
 Topic: Selling
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AdrienVBV (4)

Location:  France, Occitanie
Member Since Contact Type Status
Feb 16, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wisp
In Selling, crazylegoman writes:
  In Help, AdrienVBV writes:
  I'm a new seller on bricklink. Recently a buyer buys some reserved minifigs.

If any item in a store is reserved for someone, then only the person you reserved
it for can buy it. Are you saying that there was a glitch in the Bricklink reservation,
or you just forgot to reserve them?

David

I'm a new seller, I don't know how to use all features, I just put RESERVED
as a description for the minifigs. Those figs were unoficially reserved, but
with the wrong buyer we both agree to cancel the order. Now I refund 100% of
the command but still can't fill order cancelation request. Don't know
what to do, I don't know if there is a real problem or if I just don't
do the right things to cancel this order. Ty for your response
Adrien
 Author: AdrienVBV View Messages Posted By AdrienVBV
 Posted: May 25, 2024 15:00
 Subject: Re: Order Cancel Request
 Viewed: 39 times
 Topic: Selling
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AdrienVBV (4)

Location:  France, Occitanie
Member Since Contact Type Status
Feb 16, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wisp
In Selling, AdrienVBV writes:
  In Selling, crazylegoman writes:
  In Help, AdrienVBV writes:
  I'm a new seller on bricklink. Recently a buyer buys some reserved minifigs.

If any item in a store is reserved for someone, then only the person you reserved
it for can buy it. Are you saying that there was a glitch in the Bricklink reservation,
or you just forgot to reserve them?

David

I'm a new seller, I don't know how to use all features, I just put RESERVED
as a description for the minifigs. Those figs were unoficially reserved, but
with the wrong buyer we both agree to cancel the order. Now I refund 100% of
the command but still can't fill order cancelation request. Don't know
what to do, I don't know if there is a real problem or if I just don't
do the right things to cancel this order. Ty for your response
Adrien

RESOLVED thx all !