Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
No.
It's optional, you can't enforce an option.
"Feedback is how you let other members know how well a transaction went."
So, if you're not interetsed to let other members know, you don't have
to.
Completed - same.
Buyer PAYS for some goods, seller ships, buyer receives, he's happy, he's
nothing else to do.
Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
No.
It's optional, you can't enforce an option.
"Feedback is how you let other members know how well a transaction went."
So, if you're not interetsed to let other members know, you don't have
to.
Completed - same.
Buyer PAYS for some goods, seller ships, buyer receives, he's happy, he's
nothing else to do.
Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
No.
It's optional, you can't enforce an option.
"Feedback is how you let other members know how well a transaction went."
So, if you're not interetsed to let other members know, you don't have
to.
Completed - same.
Buyer PAYS for some goods, seller ships, buyer receives, he's happy, he's
nothing else to do.
I don't believe they are asking BrickLink to force the buyer to do anything,
simply send them a reminder email if an order isn't marked Completed and
feedback has not been left. I go through my filed order list at intervals and
send reminder notes to buyers as such:
Greetings!
We were archiving older orders, and see that yours was never set as completed,
and feedback wasn't left. We'd appreciate your feedback on our transaction,
as it lets other Buyers know the level of service we provide, and we do strive
to provide excellent customer service. Thank you.
Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
Maddening isn't it? I think 60% feedback ratio is status quo. I've
been looking at buyer feedbacks a lot lately and there are some people out there
with 2000+ who have never left feedback for anyone else.
Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
Maddening isn't it? I think 60% feedback ratio is status quo. I've
been looking at buyer feedbacks a lot lately and there are some people out there
with 2000+ who have never left feedback for anyone else.
Personally I find reminder to leave feedback emails to be very annoying.
Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
Completed yes. I order regularly on aliexpress and they do this. They send
an email asking how it went. They follow up later with an email saying they
are going to identify the order is completed. All regularly on behalf of their
sellers. Not a big deal. Probably avoids the five months later someone saying
they didn’t receive something. This is a legitimate issue for sellers. The
time limit for a PayPal refund is longer than my time limit for a postal insurance
claim.
Though, Bricklink also does this by purging orders from the website. Its a long
time limit but difficult to resolve any issues afterwards.
USA, Idaho
France, Provence-Alpes-Côte d'Azur
Canada, Ontario