Discussion Forum: Thread 355466

 Author: gylman View Messages Posted By gylman
 Posted: Mar 25, 2024 18:30
 Subject: How do I remove part of an order
 Viewed: 101 times
 Topic: Problem Order
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gylman (600)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 17, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Gylman's Brickstravaganza
Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?

Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 25, 2024 18:37
 Subject: Re: How do I remove part of an order
 Viewed: 66 times
 Topic: Problem Order
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Nubs_Select (4831)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
the simplest way is to refund the items is paid and if not paid then to add a
credit to the order amount for them
 Author: SirIceCream1001 View Messages Posted By SirIceCream1001
 Posted: Apr 8, 2024 14:54
 Subject: Re: How do I remove part of an order
 Viewed: 39 times
 Topic: Problem Order
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SirIceCream1001 (815)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Problem Order, Nubs_Select writes:
  the simplest way is to refund the items is paid and if not paid then to add a
credit to the order amount for them

I had to to that with one of my last order missing 3 of 3866 items
 Author: Sir_BrickaBrack View Messages Posted By Sir_BrickaBrack
 Posted: Apr 7, 2024 22:27
 Subject: Re: How do I remove part of an order
 Viewed: 37 times
 Topic: Problem Order
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Sir_BrickaBrack (27)

Location:  USA, Minnesota
Member Since Contact Type Status
Sep 16, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sir_BrickaBrack
In Problem Order, gylman writes:
  Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?

Thanks

I am having a similar issue, did you get a response on how to refund just a single
item?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 8, 2024 00:13
 Subject: Re: How do I remove part of an order
 Viewed: 48 times
 Topic: Problem Order
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1001bricks (55736)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, Sir_BrickaBrack writes:
  In Problem Order, gylman writes:
  Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?

Thanks

I am having a similar issue, did you get a response on how to refund just a single
item?

https://www.bricklink.com/message.asp?ID=1461236
 Author: Tanti View Messages Posted By Tanti
 Posted: Apr 8, 2024 15:38
 Subject: Re: How do I remove part of an order
 Viewed: 71 times
 Topic: Problem Order
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Tanti (531)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Jan 6, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sets-Parts-Figs-for-Lover
problem center
order item

In Problem Order, gylman writes:
  Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?

Thanks