I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
What set did you sell him?
You should check yourself to see if there are any differences in the databases.
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
It might be helpful to name the set? I don't see how one can troubleshoot
a problem, or even determine whether a problem exists, without this information.
Did you confirm that the BL and Brickset inventories differ?
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
I'd trust bricklink over brickset when it comes to Inventories. Brickset
imports them from other places.
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
On a BrickLink sale, only the BrickLink Catalog/Inventory is the reference.
It could be like instead of checking Toyota parts info on the Toyota website,
one would check another website (even an informed one)
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
On a BrickLink sale, only the BrickLink Catalog/Inventory is the reference.
It could be like instead of checking Toyota parts info on the Toyota website,
one would check another website (even an informed one)
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
On a BrickLink sale, only the BrickLink Catalog/Inventory is the reference.
It could be like instead of checking Toyota parts info on the Toyota website,
one would check another website (even an informed one)
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
On a BrickLink sale, only the BrickLink Catalog/Inventory is the reference.
It could be like instead of checking Toyota parts info on the Toyota website,
one would check another website (even an informed one)
Methinks someone (you or the buyer) used the wrong set number
To me it looks like the buyer 'misplaced' a bag. Nothing I can do here
but give him the benefit of the doubt and send him the extra parts. The thing
is, all those parts he claims are missing, I do NOT have them. I'll have
to break/amputate other sets. Pity ... live and learn as they say. Sometimes
you gotta learn to take a loss as there is no 'clear' solution in sight.
To me it looks like the buyer 'misplaced' a bag. Nothing I can do here
but give him the benefit of the doubt and send him the extra parts. The thing
is, all those parts he claims are missing, I do NOT have them. I'll have
to break/amputate other sets. Pity ... live and learn as they say. Sometimes
you gotta learn to take a loss as there is no 'clear' solution in sight.
If it were me I would buy the parts on BL and have them sent directly to the
buyer or offer a refund. That way you don't have to mess up your other sets.
To me it looks like the buyer 'misplaced' a bag. Nothing I can do here
but give him the benefit of the doubt and send him the extra parts. The thing
is, all those parts he claims are missing, I do NOT have them. I'll have
to break/amputate other sets. Pity ... live and learn as they say. Sometimes
you gotta learn to take a loss as there is no 'clear' solution in sight.
If it were me I would buy the parts on BL and have them sent directly to the
buyer or offer a refund. That way you don't have to mess up your other sets.
Might be better to send what he has, then replenish from BrickLink sellers later.
That way he's not giving out a buyer's address to a third party and can
account for the parts' condition directly.
To me it looks like the buyer 'misplaced' a bag. Nothing I can do here
but give him the benefit of the doubt and send him the extra parts. The thing
is, all those parts he claims are missing, I do NOT have them. I'll have
to break/amputate other sets. Pity ... live and learn as they say. Sometimes
you gotta learn to take a loss as there is no 'clear' solution in sight.
I am a bit confused, is this a used set, and you did not check to make sure that
it was complete before you listed it? Did you know it was complete, and the buyer
is saying it is not?
seems very fishy that the buyer is wanting replacement parts that are the expensive
ones that sends up red flags.
I would offer a refund as the other member suggested, try that first then if
not get the parts from bricklink dont break up a bunch of sets that will cost
you more in the long run.
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
Take photos of what you send out. That way you know if you made a mistake and
your buyer might 'find' the missing items after being prompted.
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
Take photos of what you send out. That way you know if you made a mistake and
your buyer might 'find' the missing items after being prompted.
I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
If it's going to keep you up at night, tell the buyer you want the set back
for a full refund. Send him a shipping label, tell him to pack it back into
the box he got it in, and drop it off at a post office. I think it'll be
cheaper to do that then buy all the parts on bricklink and send them onto to
him.
If it's going to keep you up at night, tell the buyer you want the set back
for a full refund. Send him a shipping label, tell him to pack it back into
the box he got it in, and drop it off at a post office. I think it'll be
cheaper to do that then buy all the parts on bricklink and send them onto to
him.
USA, Illinois
Canada, Ontario
United Kingdom, England
France, Provence-Alpes-Côte d'Azur
