Discussion Forum: Thread 350817

 Author: brickpart View Messages Posted By brickpart
 Posted: Nov 27, 2023 02:51
 Subject: unselect countries in shipping methods
 Viewed: 50 times
 Topic: Technical Issues
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brickpart (394)

Location:  Germany, Bayern
Member Since Contact Type Status
Jul 25, 2022 Contact Member Seller
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Store: brickpart
Hi folks,

for some reason I cannot edit existing shipping methods. In detail: I want unselect
some countries in existing shipping methods. When I open an existing zone, the
system ignore changes in the selected country list after "saved changes".
Any idea?

BR
Tom
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Nov 27, 2023 04:23
 Subject: Re: unselect countries in shipping methods
 Viewed: 28 times
 Topic: Technical Issues
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
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In Technical Issues, brickpart writes:
  Hi folks,

for some reason I cannot edit existing shipping methods. In detail: I want unselect
some countries in existing shipping methods. When I open an existing zone, the
system ignore changes in the selected country list after "saved changes".
Any idea?

BR
Tom

You can't edit the if there are open orders with the shipping methods.
Add new shipping methods with the edited countries and deselect the current methods.
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: Nov 27, 2023 09:12
 Subject: Re: unselect countries in shipping methods
 Viewed: 33 times
 Topic: Technical Issues
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Vosblokjes (7199)

Location:  Netherlands, Drenthe
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In Technical Issues, Brickwilbo writes:
  In Technical Issues, brickpart writes:
  Hi folks,

for some reason I cannot edit existing shipping methods. In detail: I want unselect
some countries in existing shipping methods. When I open an existing zone, the
system ignore changes in the selected country list after "saved changes".
Any idea?

BR
Tom

You can't edit the if there are open orders with the shipping methods.
Add new shipping methods with the edited countries and deselect the current methods.

You can not delete a shipping method while there open (not completed) orders.
But changing a method is possible.
Just tried it and no problems.

After altering a zone you need to click the 'Save Zone' button and after
that the 'Save changes'.
Remember that every shipping method has it's own zones.
So altering a zone in 1 method does not change it in another method.

And do you have the MFA option enabled?
Not sure if it should protect changing the shipping methods, maybe the problem
is there somewhere.