| Discussion Forum: Thread 350604 |
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| | | Author: | Ddriver  | | Posted: | Nov 23, 2023 07:20 | | Subject: | Non Lego | | Viewed: | 181 times | | Topic: | Problem Order | |
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| Hello,
I received an order where a part is 100% not Lego, but was offered as original
Lego with official BrickLink images.
What can I or should I do as a buyer if there is no response from the seller
despite email contact?
With over 1000 reviews, it should be clear that parts with studs without the
Lego logo and clear instructions from BrickLink that the sale of third-party
suppliers is prohibited here on BrickLink.
Best regards Daniel and stay healthy.
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| | | | | Author: | SylvainLS | | Posted: | Nov 23, 2023 08:09 | | Subject: | Re: Non Lego | | Viewed: | 64 times | | Topic: | Problem Order | |
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| In Problem Order, Ddriver writes:
Hi,
| | […]
What can I or should I do as a buyer if there is no response from the seller
despite email contact?
|
When there’s a problem with an order, use the BrickLink messaging system, so
BL can read the conversation.
I’d file an NSS: you ordered some LEGO parts and you didn’t receive them / the
seller didn’t send them.
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| | | | | | | Author: | Ddriver | | Posted: | Nov 23, 2023 09:50 | | Subject: | Re: Non Lego | | Viewed: | 40 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
| | In Problem Order, Ddriver writes:
Hi,
| | […]
What can I or should I do as a buyer if there is no response from the seller
despite email contact?
|
When there’s a problem with an order, use the BrickLink messaging system, so
BL can read the conversation.
I’d file an NSS: you ordered some LEGO parts and you didn’t receive them / the
seller didn’t send them.
|
Hello,
I did it (sorry write not correctly before, I write the seller via BrickLink
message) and tomorrow I will make a NSS if hi dosent write back. THX.
Best regards Daniel & stay healthy.
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| | | | | Author: | 1974 | | Posted: | Nov 23, 2023 09:37 | | Subject: | Re: Non Lego | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, Ddriver writes:
| | it should be clear that parts with studs without the Lego logo ...
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No logo on hollow studs 
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| | | | | | | Author: | SylvainLS | | Posted: | Nov 23, 2023 09:43 | | Subject: | Re: Non Lego | | Viewed: | 38 times | | Topic: | Problem Order | |
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| In Problem Order, 1974 writes:
| | In Problem Order, Ddriver writes:
| | it should be clear that parts with studs without the Lego logo ...
|
No logo on hollow studs
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Wrong, ‘hollow’ studs do have a logo, inside. It’s ‘open’, ‘blocked open’, and
‘vented’ studs that don’t have a logo 
(Also, the pics show a part with ‘plain’ studs.)
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| | | | | | | | | Author: | SylvainLS | | Posted: | Nov 23, 2023 09:43 | | Subject: | Re: Non Lego | | Viewed: | 34 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
| | In Problem Order, 1974 writes:
| | In Problem Order, Ddriver writes:
| | it should be clear that parts with studs without the Lego logo ...
|
No logo on hollow studs
|
Wrong, ‘hollow’ studs do have a logo, inside. It’s ‘open’, ‘blocked open’, and
‘vented’ studs that don’t have a logo
(Also, the pics show a part with ‘plain’ studs.)
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Sorry, 'solid' studs, not ‘plain’.
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| | | | | | | | | Author: | 1974 | | Posted: | Nov 23, 2023 09:49 | | Subject: | Re: Non Lego | | Viewed: | 40 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
You be wrong too! 
Certainly ont all hollow studs have a logo inside, like those too deep (like
almost all inverted slopes)
Cheers,
Ole
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 23, 2023 09:58 | | Subject: | Re: Non Lego | | Viewed: | 39 times | | Topic: | Problem Order | |
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| In Problem Order, 1974 writes:
| | In Problem Order, SylvainLS writes:
You be wrong too!
Certainly ont all hollow studs have a logo inside, like those too deep (like
almost all inverted slopes)
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Nope, those studs aren’t qualified (not described at all), so they are not officially
‘hollow’
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| | | | | | | | | | | Author: | hpoort | | Posted: | Nov 23, 2023 10:01 | | Subject: | (Cancelled) | | Viewed: | 31 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | Author: | peregrinator | | Posted: | Nov 23, 2023 10:01 | | Subject: | Re: Non Lego | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
| | In Problem Order, 1974 writes:
| | In Problem Order, Ddriver writes:
| | it should be clear that parts with studs without the Lego logo ...
|
No logo on hollow studs
|
Wrong, ‘hollow’ studs do have a logo, inside. It’s ‘open’, ‘blocked open’, and
‘vented’ studs that don’t have a logo
(Also, the pics show a part with ‘plain’ studs.)
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I know of at least one part with "plain" studs that doesn't have
a logo
Of course the OP's part should definitely have a logo
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| | | | | Author: | Ddriver | | Posted: | Nov 24, 2023 05:07 | | Subject: | Re: Non Lego | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, Ddriver writes:
| | Hello,
I received an order where a part is 100% not Lego, but was offered as original
Lego with official BrickLink images.
What can I or should I do as a buyer if there is no response from the seller
despite email contact?
With over 1000 reviews, it should be clear that parts with studs without the
Lego logo and clear instructions from BrickLink that the sale of third-party
suppliers is prohibited here on BrickLink.
Best regards Daniel and stay healthy.
|
It's done with an apology and a refund.
Best regards Daniel & stay healthy.
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| | | | | Author: | rab1234 | | Posted: | Nov 24, 2023 17:05 | | Subject: | Re: Non Lego | | Viewed: | 56 times | | Topic: | Problem Order | |
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| Looks like this is a used parts seller and a non-lego part slipped through. I’m
sure he’s not intentionally trying to scam you out of 5 cents and risk getting
his store shut down. Give the seller a couple of days to respond at least.
In Problem Order, Ddriver writes:
| | Hello,
I received an order where a part is 100% not Lego, but was offered as original
Lego with official BrickLink images.
What can I or should I do as a buyer if there is no response from the seller
despite email contact?
With over 1000 reviews, it should be clear that parts with studs without the
Lego logo and clear instructions from BrickLink that the sale of third-party
suppliers is prohibited here on BrickLink.
Best regards Daniel and stay healthy.
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Switzerland, Bern
)
)
France, Nouvelle-Aquitaine
Denmark
Netherlands, Groningen
USA, New Jersey
