Discussion Forum: Thread 350604

 Author: Ddriver View Messages Posted By Ddriver
 Posted: Nov 23, 2023 07:20
 Subject: Non Lego
 Viewed: 197 times
 Topic: Problem Order
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Ddriver (1688)

Location:  Switzerland, Bern
Member Since Contact Type Status
Dec 26, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss Rare Sets or Bricks
Hello,

I received an order where a part is 100% not Lego, but was offered as original
Lego with official BrickLink images.

What can I or should I do as a buyer if there is no response from the seller
despite email contact?

With over 1000 reviews, it should be clear that parts with studs without the
Lego logo and clear instructions from BrickLink that the sale of third-party
suppliers is prohibited here on BrickLink.

Best regards Daniel and stay healthy.
 


 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 23, 2023 08:09
 Subject: Re: Non Lego
 Viewed: 77 times
 Topic: Problem Order
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, Ddriver writes:
  Hello,

Hi,

  […]
What can I or should I do as a buyer if there is no response from the seller
despite email contact?

When there’s a problem with an order, use the BrickLink messaging system, so
BL can read the conversation.

I’d file an NSS: you ordered some LEGO parts and you didn’t receive them / the
seller didn’t send them.
 Author: Ddriver View Messages Posted By Ddriver
 Posted: Nov 23, 2023 09:50
 Subject: Re: Non Lego
 Viewed: 52 times
 Topic: Problem Order
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Ddriver (1688)

Location:  Switzerland, Bern
Member Since Contact Type Status
Dec 26, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss Rare Sets or Bricks
In Problem Order, SylvainLS writes:
  In Problem Order, Ddriver writes:
  Hello,

Hi,

  […]
What can I or should I do as a buyer if there is no response from the seller
despite email contact?

When there’s a problem with an order, use the BrickLink messaging system, so
BL can read the conversation.

I’d file an NSS: you ordered some LEGO parts and you didn’t receive them / the
seller didn’t send them.

Hello,

I did it (sorry write not correctly before, I write the seller via BrickLink
message) and tomorrow I will make a NSS if hi dosent write back. THX.

Best regards Daniel & stay healthy.
 Author: 1974 View Messages Posted By 1974
 Posted: Nov 23, 2023 09:37
 Subject: Re: Non Lego
 Viewed: 66 times
 Topic: Problem Order
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1974 (747)

Location:  Denmark
Member Since Contact Type Status
Aug 19, 2011 Contact Member Buyer
Buying Privileges - OK
In Problem Order, Ddriver writes:

  it should be clear that parts with studs without the Lego logo ...

No logo on hollow studs
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 23, 2023 09:43
 Subject: Re: Non Lego
 Viewed: 49 times
 Topic: Problem Order
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, 1974 writes:
  In Problem Order, Ddriver writes:

  it should be clear that parts with studs without the Lego logo ...

No logo on hollow studs

Wrong, ‘hollow’ studs do have a logo, inside.  It’s ‘open’, ‘blocked open’, and
‘vented’ studs that don’t have a logo

(Also, the pics show a part with ‘plain’ studs.)
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 23, 2023 09:43
 Subject: Re: Non Lego
 Viewed: 45 times
 Topic: Problem Order
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, SylvainLS writes:
  In Problem Order, 1974 writes:
  In Problem Order, Ddriver writes:

  it should be clear that parts with studs without the Lego logo ...

No logo on hollow studs

Wrong, ‘hollow’ studs do have a logo, inside.  It’s ‘open’, ‘blocked open’, and
‘vented’ studs that don’t have a logo

(Also, the pics show a part with ‘plain’ studs.)

Sorry, 'solid' studs, not ‘plain’.
 Author: 1974 View Messages Posted By 1974
 Posted: Nov 23, 2023 09:49
 Subject: Re: Non Lego
 Viewed: 67 times
 Topic: Problem Order
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1974 (747)

Location:  Denmark
Member Since Contact Type Status
Aug 19, 2011 Contact Member Buyer
Buying Privileges - OK
In Problem Order, SylvainLS writes:

  Wrong ..

You be wrong too!

Certainly ont all hollow studs have a logo inside, like those too deep (like
almost all inverted slopes)

Cheers,

Ole
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 23, 2023 09:58
 Subject: Re: Non Lego
 Viewed: 50 times
 Topic: Problem Order
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, 1974 writes:
  In Problem Order, SylvainLS writes:

  Wrong ..

You be wrong too!

Certainly ont all hollow studs have a logo inside, like those too deep (like
almost all inverted slopes)

Nope, those studs aren’t qualified (not described at all), so they are not officially
‘hollow’
 Author: hpoort View Messages Posted By hpoort
 Posted: Nov 23, 2023 10:01
 Subject: (Cancelled)
 Viewed: 42 times
 Topic: Problem Order
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hpoort (428)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Oct 11, 2014 Contact Member Buyer
Buying Privileges - OK
(Cancelled)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 23, 2023 10:01
 Subject: Re: Non Lego
 Viewed: 72 times
 Topic: Problem Order
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peregrinator (1099)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Faber Family Bricks
In Problem Order, SylvainLS writes:
  In Problem Order, 1974 writes:
  In Problem Order, Ddriver writes:

  it should be clear that parts with studs without the Lego logo ...

No logo on hollow studs

Wrong, ‘hollow’ studs do have a logo, inside.  It’s ‘open’, ‘blocked open’, and
‘vented’ studs that don’t have a logo

(Also, the pics show a part with ‘plain’ studs.)

I know of at least one part with "plain" studs that doesn't have
a logo

 
Part No: 3651 Name: Technic, Axle and Pin Connector
* 		3651 Technic, Axle and Pin Connector
Parts: Technic, Connector

Of course the OP's part should definitely have a logo
 Author: Ddriver View Messages Posted By Ddriver
 Posted: Nov 24, 2023 05:07
 Subject: Re: Non Lego
 Viewed: 63 times
 Topic: Problem Order
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Ddriver (1688)

Location:  Switzerland, Bern
Member Since Contact Type Status
Dec 26, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Swiss Rare Sets or Bricks
In Problem Order, Ddriver writes:
  Hello,

I received an order where a part is 100% not Lego, but was offered as original
Lego with official BrickLink images.

What can I or should I do as a buyer if there is no response from the seller
despite email contact?

With over 1000 reviews, it should be clear that parts with studs without the
Lego logo and clear instructions from BrickLink that the sale of third-party
suppliers is prohibited here on BrickLink.

Best regards Daniel and stay healthy.

It's done with an apology and a refund.

Best regards Daniel & stay healthy.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Nov 24, 2023 17:05
 Subject: Re: Non Lego
 Viewed: 74 times
 Topic: Problem Order
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rab1234 (2742)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
Looks like this is a used parts seller and a non-lego part slipped through. I’m
sure he’s not intentionally trying to scam you out of 5 cents and risk getting
his store shut down. Give the seller a couple of days to respond at least.

In Problem Order, Ddriver writes:
  Hello,

I received an order where a part is 100% not Lego, but was offered as original
Lego with official BrickLink images.

What can I or should I do as a buyer if there is no response from the seller
despite email contact?

With over 1000 reviews, it should be clear that parts with studs without the
Lego logo and clear instructions from BrickLink that the sale of third-party
suppliers is prohibited here on BrickLink.

Best regards Daniel and stay healthy.