Discussion Forum: Thread 350318

 Author: Deabricks View Messages Posted By Deabricks
 Posted: Nov 17, 2023 09:33
 Subject: My store still close.. Why??
 Viewed: 170 times
 Topic: Technical Issues
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Deabricks (103)

Location:  Mexico, Distrito Federal
Member Since Contact Type Status
May 9, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MyDeabricks
Since November 8, they closed my store for verification after the page was hacked.
I already sent all the documentation again and it is the day that they have not
yet authorized it.

Does this happen to anyone else?
 Author: tonnic View Messages Posted By tonnic
 Posted: Nov 17, 2023 11:02
 Subject: Re: My store still close.. Why??
 Viewed: 69 times
 Topic: Technical Issues
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tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Technical Issues, Deabricks writes:
  Since November 8, they closed my store for verification after the page was hacked.
I already sent all the documentation again and it is the day that they have not
yet authorized it.

Does this happen to anyone else?

I think you need to unlock it yourself.
You have a green square for buying and selling, this should mean all is ready
to go.
The lock means you need to unlock it on your own ‘my Bricklink’ or whatever it
is called.
 Author: Deabricks View Messages Posted By Deabricks
 Posted: Nov 17, 2023 12:10
 Subject: Re: My store still close.. Why??
 Viewed: 97 times
 Topic: Technical Issues
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Deabricks (103)

Location:  Mexico, Distrito Federal
Member Since Contact Type Status
May 9, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MyDeabricks
In Technical Issues, tonnic writes:
  In Technical Issues, Deabricks writes:
  Since November 8, they closed my store for verification after the page was hacked.
I already sent all the documentation again and it is the day that they have not
yet authorized it.

Does this happen to anyone else?

I think you need to unlock it yourself.
You have a green square for buying and selling, this should mean all is ready
to go.
The lock means you need to unlock it on your own ‘my Bricklink’ or whatever it
is called.


I can't.. The bottom is locked. 🥲 and I texted in the message section next
Tu the verification page and nobody responde me
 Author: Cob View Messages Posted By Cob
 Posted: Nov 17, 2023 20:03
 Subject: Re: My store still close.. Why??
 Viewed: 67 times
 Topic: Technical Issues
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Cob (3566)

Location:  USA, Missouri
Member Since Contact Type Status
Nov 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Cob's Brick House
In Technical Issues, Deabricks writes:
  In Technical Issues, tonnic writes:
  In Technical Issues, Deabricks writes:
  Since November 8, they closed my store for verification after the page was hacked.
I already sent all the documentation again and it is the day that they have not
yet authorized it.

Does this happen to anyone else?

I think you need to unlock it yourself.
You have a green square for buying and selling, this should mean all is ready
to go.
The lock means you need to unlock it on your own ‘my Bricklink’ or whatever it
is called.


I can't.. The bottom is locked. 🥲 and I texted in the message section next
Tu the verification page and nobody respond me

Post a screenshot of what is locked. I'm not sure if you are looking in
the correct location.
 Author: Deabricks View Messages Posted By Deabricks
 Posted: Nov 19, 2023 11:16
 Subject: Re: My store still close.. Why??
 Viewed: 59 times
 Topic: Technical Issues
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Deabricks (103)

Location:  Mexico, Distrito Federal
Member Since Contact Type Status
May 9, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MyDeabricks
In Technical Issues, Cob writes:
  In Technical Issues, Deabricks writes:
  In Technical Issues, tonnic writes:
  In Technical Issues, Deabricks writes:
  Since November 8, they closed my store for verification after the page was hacked.
I already sent all the documentation again and it is the day that they have not
yet authorized it.

Does this happen to anyone else?

  Post a screenshot of what is locked. I'm not sure if you are looking in
the correct location.

Today, November 19th. This is the status.. And I sent the documents since November
8th and I don't have any answers from the page 😭
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 19, 2023 12:34
 Subject: Re: My store still close.. Why??
 Viewed: 65 times
 Topic: Technical Issues
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, Deabricks writes:
  Today, November 19th. This is the status.. And I sent the documents since November
8th and I don't have any answers from the page 😭

This is normal - it hasn't even been 2 weeks.
 Author: Cob View Messages Posted By Cob
 Posted: Nov 17, 2023 11:40
 Subject: Re: My store still close.. Why??
 Viewed: 81 times
 Topic: Technical Issues
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Cob (3566)

Location:  USA, Missouri
Member Since Contact Type Status
Nov 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Cob's Brick House
In Technical Issues, Deabricks writes:
  Since November 8, they closed my store for verification after the page was hacked.
I already sent all the documentation again and it is the day that they have not
yet authorized it.

Does this happen to anyone else?

Go here
https://www.bricklink.com/v2/mystore/display.page

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