Discussion Forum: Thread 349779

 Author: daves.customs View Messages Posted By daves.customs
 Posted: Nov 9, 2023 08:27
 Subject: XML upload doesn't work
 Viewed: 120 times
 Topic: Technical Issues
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daves.customs (873)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Mar 22, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Dave's Customs
Hey,

For some reason when I try to upload an XML and click 'Proceed to verify
items' it loads forever and doesn't upload the parts. I tried everything
that comes to mind. Any suggestions?
 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Nov 9, 2023 08:31
 Subject: Re: XML upload doesn't work
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 Topic: Technical Issues
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Emporiosa (6308)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
In Technical Issues, daves.customs writes:
  Hey,

For some reason when I try to upload an XML and click 'Proceed to verify
items' it loads forever and doesn't upload the parts. I tried everything
that comes to mind. Any suggestions?

How many lots are you trying to upload? I think usually it might throw an error,
but if you're trying to upload too much at a time (over 1K lots) it'll
likely fail. I haven't tried an upload since the site came back up though
to see if it's behaving differently.

They're also likely more overloaded than usual with the backlog of parts
being uploaded by sellers.
 Author: daves.customs View Messages Posted By daves.customs
 Posted: Nov 9, 2023 08:34
 Subject: Re: XML upload doesn't work
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 Topic: Technical Issues
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daves.customs (873)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Mar 22, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Dave's Customs
In Technical Issues, Emporiosa writes:
  In Technical Issues, daves.customs writes:
  Hey,

For some reason when I try to upload an XML and click 'Proceed to verify
items' it loads forever and doesn't upload the parts. I tried everything
that comes to mind. Any suggestions?

How many lots are you trying to upload? I think usually it might throw an error,
but if you're trying to upload too much at a time (over 1K lots) it'll
likely fail. I haven't tried an upload since the site came back up though
to see if it's behaving differently.

They're also likely more overloaded than usual with the backlog of parts
being uploaded by sellers.

I tried with different XMLs, no one worked. They're all just loading infinitely
when I click on 'proceed to verify items'. I even tried to make a new
account and tried on different computers and different wifis. Nothing worked.
I'm wondering if anybody else has the same problem.
 Author: tvroenho View Messages Posted By tvroenho
 Posted: Nov 9, 2023 09:26
 Subject: Re: XML upload doesn't work
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 Topic: Technical Issues
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tvroenho (344)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Jan 21, 2012 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Same problem here when uploading .bsx file for Wanted List.
Verfying items takes forever.
Will check back tomorrow. Probably is it a very busy day today for BL.
 Author: Dorgann2 View Messages Posted By Dorgann2
 Posted: Nov 9, 2023 09:24
 Subject: Re: XML upload doesn't work
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 Topic: Technical Issues
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Dorgann2 (29)

Location:  USA, Utah
Member Since Contact Type Status
Dec 18, 2021 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, daves.customs writes:
  Hey,

For some reason when I try to upload an XML and click 'Proceed to verify
items' it loads forever and doesn't upload the parts. I tried everything
that comes to mind. Any suggestions?

I can confirm I am also seeing the same issue. If you are on a windows machine
and hit F12 in your browser to get the network developer tool open, you will
see that once you hit the 'Proceed to verify items' button on the XML
upload page, that the API actually throws a "403 forbidden exception".
Bricklink may have disabled the use of the upload page during their outage to
help keep load down on their servers. In any case, hopefully it gets addressed
soon, but I'm afraid we won't be able to upload until they fix their
backend.