Discussion Forum: Thread 345621

 Author: MMillere View Messages Posted By MMillere
 Posted: Aug 30, 2023 18:32
 Subject: Problems xferring $$ out of PayPal ?
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 Topic: General
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MMillere (5307)

Location:  USA, Georgia
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Hey All.....

Title says it, I tried 6 times yesterday, twice today.

xfer to bank, eft, free.

I get This "We can’t complete this transfer right now"

Anyone else?

Thanx, Milissa
 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 30, 2023 19:00
 Subject: Re: Problems xferring $$ out of PayPal ?
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popsicle (6656)

Location:  USA, Washington
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In General, MMillere writes:
  Hey All.....

Title says it, I tried 6 times yesterday, twice today.

xfer to bank, eft, free.

I get This "We can’t complete this transfer right now"

Anyone else?

Thanx, Milissa

Seems to be sporadic and ongoing: https://www.bricklink.com/message.asp?ID=1425184

Just performed a PayPal to Bank (free 3-day) transfer to check, worked fine.

-popsicle
 Author: MMillere View Messages Posted By MMillere
 Posted: Aug 30, 2023 19:06
 Subject: Re: Problems xferring $$ out of PayPal ?
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MMillere (5307)

Location:  USA, Georgia
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Thanx for the link, I shall keep trying

Milissa
 Author: azbrickz View Messages Posted By azbrickz
 Posted: Aug 30, 2023 19:19
 Subject: Re: Problems xferring $$ out of PayPal ?
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azbrickz (1409)

Location:  USA, Arizona
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I just got off the phone with PayPal regarding this exact issue about an hour
ago. I had the same problem for over 2 weeks when trying to do a transfer (the
3 day transfer) using my laptop, but it would work fine if I used my phone to
do it for some reason. The woman I spoke with first suggested I try not using
a bookmarked link to access PayPal, but that didn't work for me so she looked
further into it and for some reason something flagged my account a couple weeks
ago that was limiting what I could do on the website- so she fixed it within
a minute and now it works fine. I'm not sure why it was working fine when
accessing it from my phone but not my laptop before, but now I can use both.
Hope that info helps in some way.
 Author: MMillere View Messages Posted By MMillere
 Posted: Aug 30, 2023 19:48
 Subject: Re: Problems xferring $$ out of PayPal ?
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MMillere (5307)

Location:  USA, Georgia
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azbrickz ,

WOW, Thanx, it worked

I hate calling them.......

Milissa
 Author: azbrickz View Messages Posted By azbrickz
 Posted: Aug 30, 2023 19:56
 Subject: Re: Problems xferring $$ out of PayPal ?
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azbrickz (1409)

Location:  USA, Arizona
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You are most welcome, glad it worked!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 30, 2023 19:26
 Subject: Re: Problems xferring $$ out of PayPal ?
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peregrinator (770)

Location:  USA, New Jersey
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Store: Faber Family Bricks
In General, MMillere writes:
  Hey All.....

Title says it, I tried 6 times yesterday, twice today.

xfer to bank, eft, free.

I get This "We can’t complete this transfer right now"

Anyone else?

Thanx, Milissa

Had to talk to someone on the phone the last two times I did a transfer, which
wouldn't be so annoying if their phone menu were easy to navigate.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 30, 2023 20:15
 Subject: Re: Problems xferring $$ out of PayPal ?
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peregrinator (770)

Location:  USA, New Jersey
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In General, peregrinator writes:
  In General, MMillere writes:
  Hey All.....

Title says it, I tried 6 times yesterday, twice today.

xfer to bank, eft, free.

I get This "We can’t complete this transfer right now"

Anyone else?

Thanx, Milissa

Had to talk to someone on the phone the last two times I did a transfer, which
wouldn't be so annoying if their phone menu were easy to navigate.

Dangit it looks like I'm going to have to call them again.
 Author: MMillere View Messages Posted By MMillere
 Posted: Aug 31, 2023 09:29
 Subject: Re: Problems xferring $$ out of PayPal ?
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MMillere (5307)

Location:  USA, Georgia
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Did you try it on you try it on your phone like azbrickz said?

It worked for me

Milissa
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 31, 2023 10:45
 Subject: Re: Problems xferring $$ out of PayPal ?
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peregrinator (770)

Location:  USA, New Jersey
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In General, MMillere writes:
  Did you try it on you try it on your phone like azbrickz said?

It worked for me

Milissa

No, I didn't try it on my phone but I don't have the PayPal app installed
in any case, so it would just be using mobile web.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 31, 2023 11:07
 Subject: Re: Problems xferring $$ out of PayPal ?
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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In General, peregrinator writes:
  […]
No, I didn't try it on my phone but I don't have the PayPal app installed
in any case, so it would just be using mobile web.

Well, I don’t know for PayPal but many mobile apps are just disguised and limited
web browsers.

That it works on the phone may be due to two reasons:
1. PayPal trusts the app more.
2. The IP and cookies may be different.

Also, installing the app may be simpler than calling PP
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 31, 2023 11:12
 Subject: Re: Problems xferring $$ out of PayPal ?
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peregrinator (770)

Location:  USA, New Jersey
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In General, SylvainLS writes:
  In General, peregrinator writes:
  […]
No, I didn't try it on my phone but I don't have the PayPal app installed
in any case, so it would just be using mobile web.

Well, I don’t know for PayPal but many mobile apps are just disguised and limited
web browsers.

That it works on the phone may be due to two reasons:
1. PayPal trusts the app more.
2. The IP and cookies may be different.

Also, installing the app may be simpler than calling PP

Yes, but that would be a "change" and possibly a reason for them to flag
the account again

They said it should not happen again but that's what they told me the other
two times. Apparently they did update their system some 3 weeks ago which is
around the time my issues started - and "a few" other customers have
also experienced issues.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 31, 2023 11:19
 Subject: Re: Problems xferring $$ out of PayPal ?
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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In General, peregrinator writes:
  […]
Yes, but that would be a "change" and possibly a reason for them to flag
the account again

They like us using their app.
I received an incentive not long ago to install the app (€5 or something), so
I did.  But as I rarely use my phone and even less PayPal, I didn’t use it and
didn’t get the bonus


  They said it should not happen again but that's what they told me the other
two times. Apparently they did update their system some 3 weeks ago which is
around the time my issues started - and "a few" other customers have
also experienced issues.

Only 1% of the accounts were having issues: 4 million people.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 31, 2023 11:23
 Subject: Re: Problems xferring $$ out of PayPal ?
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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In General, SylvainLS writes:
  In General, peregrinator writes:
  […]
Yes, but that would be a "change" and possibly a reason for them to flag
the account again

They like us using their app.
I received

an e-mail with

  an incentive not long ago to install the app (€5 or something), so
I did.  But as I rarely use my phone and even less PayPal, I didn’t use it and
didn’t get the bonus


  They said it should not happen again but that's what they told me the other
two times. Apparently they did update their system some 3 weeks ago which is
around the time my issues started - and "a few" other customers have
also experienced issues.

Only 1% of the accounts were having issues: 4 million people.
 Author: azbrickz View Messages Posted By azbrickz
 Posted: Aug 31, 2023 12:35
 Subject: Re: Problems xferring $$ out of PayPal ?
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azbrickz (1409)

Location:  USA, Arizona
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I don't have the app either, I just went to their website on my phone and
it worked. I have no idea why it would work that way and not on my laptop but
it did. I ended up calling them to get it fixed just because I didn't want
to have to use my phone every time. The lady I spoke to yesterday also said to
try going to their website using a different browser and not using a bookmark,
but that didn't make a difference in my case.