| Discussion Forum: Thread 345611 |
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| | | Author: | Autism_And_I  | | Posted: | Aug 30, 2023 13:11 | | Subject: | Concerns with Messaging and notifications. | | Viewed: | 105 times | | Topic: | Technical Issues | |
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| I currently have four outgoing orders that were sent nearly 3 weeks ago.
My issue isn't with the orders or shipping. I am concerned that none of the
four bricklink members have tried to contact me - being so long i'd assume
at least one of them would have.
This by itself is easily explained, however I have sent messages to each of them.
The messages were flagged - for piece of mind on my part- but checking my outbox
i can see they have not been read.
I also sent another flagged message to another buyer - regarding an important
issue.
This too was flagged and has also yet to be read.
I assume it is common for people to not check messages - but 5 people?
I also assume that it is common for people to not update orders or inquire about
them - but 4 people?
For over 2 weeks?
It's starting to feel like the probability of all this doesn't add up.
I was wondering if anyone else was experiencing this kind of anomally?
I am aware of issues regarding e-mails currently being reported. Would this be
similar.
I'm concerned that buyers are trying to contact me but can't, I'm
concerned because I can't ship a current order without additional confirmation.
Without a cohesive messaging system - selling anything is a large risk.
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| | | | | Author: | 1001bricks | | Posted: | Aug 30, 2023 13:20 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| | | Without a cohesive messaging system - selling anything is a large risk.
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Some people simply don't go back to BrickLink after they've ordered.
We don't use and rely on the messaging system we send (eventual) e-mails.
Direct e-mail is more reliable (and easier) - in most cases.
But in case of difficult problem, you may even double it with a message so it
stays in the Order, like for NPB, NSS or such.
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| | | | | Author: | peregrinator | | Posted: | Aug 30, 2023 13:26 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 30 times | | Topic: | Technical Issues | |
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| In Technical Issues, Autism_And_I writes:
| | I currently have four outgoing orders that were sent nearly 3 weeks ago.
My issue isn't with the orders or shipping. I am concerned that none of the
four bricklink members have tried to contact me - being so long i'd assume
at least one of them would have.
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Do you mean that you shipped the orders out and you're waiting on feedback
from the buyers?
I know it can be a bit annoying for a seller to see that things aren't quite
completed (or at least not marked completed by buyers), but my recommendation
would be to file the orders and forget them unless/until the buyer(s) say something.
Don't bother trying to contact them.
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| | | | | | | Author: | 1001bricks | | Posted: | Aug 30, 2023 13:29 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, peregrinator writes:
| | In Technical Issues, Autism_And_I writes:
| | I currently have four outgoing orders that were sent nearly 3 weeks ago.
My issue isn't with the orders or shipping. I am concerned that none of the
four bricklink members have tried to contact me - being so long i'd assume
at least one of them would have.
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Do you mean that you shipped the orders out and you're waiting on feedback
from the buyers?
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Oh, didn't see this.
Yes, OP shouldn't try to contact / bother buyer after shipment.
Ah, and in regard to OP name, a very nice article today:
https://bricknerd.com/home/coping-and-catharsis-autistic-afols-in-their-own-words-8-30-23
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| | | | | | | | | Author: | macebobo | | Posted: | Aug 30, 2023 15:39 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
Thank you for sharing this link Sylvain. That was a great read, now I have one
more site I have to visit every now and then.
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Aug 30, 2023 16:25 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 39 times | | Topic: | Technical Issues | |
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| In Technical Issues, macebobo writes:
| | In Technical Issues, 1001bricks writes:
Thank you for sharing this link Sylvain. That was a great read, now I have one
more site I have to visit every now and then.
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It's a VERY interesting site, with (as of right now) 1 quality article per
day, so yes, plenty good info.
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| | | | | | | Author: | Autism_And_I | | Posted: | Aug 30, 2023 13:29 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| Thanks.
I may just be a little too pesemistic.
I'll continue to wait and just see what happens.
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Aug 30, 2023 14:39 | | Subject: | Re: Concerns with Messaging and notifications. | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, Autism_And_I writes:
| | Thanks.
I may just be a little too pesemistic.
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| | I'll continue to wait and just see what happens.
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For most sellers only 50-70 % of orders result in feedback and similar ever get
marked as completed. Nothing to worry about
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