Discussion Forum: Thread 345611

 Author: Autism_And_I View Messages Posted By Autism_And_I
 Posted: Aug 30, 2023 13:11
 Subject: Concerns with Messaging and notifications.
 Viewed: 121 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Autism_And_I (211)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 31, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Autistic Bricks
I currently have four outgoing orders that were sent nearly 3 weeks ago.
My issue isn't with the orders or shipping. I am concerned that none of the
four bricklink members have tried to contact me - being so long i'd assume
at least one of them would have.
This by itself is easily explained, however I have sent messages to each of them.
The messages were flagged - for piece of mind on my part- but checking my outbox
i can see they have not been read.

I also sent another flagged message to another buyer - regarding an important
issue.
This too was flagged and has also yet to be read.

I assume it is common for people to not check messages - but 5 people?
I also assume that it is common for people to not update orders or inquire about
them - but 4 people?
For over 2 weeks?

It's starting to feel like the probability of all this doesn't add up.
I was wondering if anyone else was experiencing this kind of anomally?

I am aware of issues regarding e-mails currently being reported. Would this be
similar.
I'm concerned that buyers are trying to contact me but can't, I'm
concerned because I can't ship a current order without additional confirmation.

Without a cohesive messaging system - selling anything is a large risk.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 30, 2023 13:20
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 41 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

1001bricks (55747)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Without a cohesive messaging system - selling anything is a large risk.

Some people simply don't go back to BrickLink after they've ordered.

We don't use and rely on the messaging system we send (eventual) e-mails.
Direct e-mail is more reliable (and easier) - in most cases.

But in case of difficult problem, you may even double it with a message so it
stays in the Order, like for NPB, NSS or such.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 30, 2023 13:26
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 43 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Technical Issues, Autism_And_I writes:
  I currently have four outgoing orders that were sent nearly 3 weeks ago.
My issue isn't with the orders or shipping. I am concerned that none of the
four bricklink members have tried to contact me - being so long i'd assume
at least one of them would have.

Do you mean that you shipped the orders out and you're waiting on feedback
from the buyers?

I know it can be a bit annoying for a seller to see that things aren't quite
completed (or at least not marked completed by buyers), but my recommendation
would be to file the orders and forget them unless/until the buyer(s) say something.
Don't bother trying to contact them.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 30, 2023 13:29
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 52 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

1001bricks (55747)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, peregrinator writes:
  In Technical Issues, Autism_And_I writes:
  I currently have four outgoing orders that were sent nearly 3 weeks ago.
My issue isn't with the orders or shipping. I am concerned that none of the
four bricklink members have tried to contact me - being so long i'd assume
at least one of them would have.

Do you mean that you shipped the orders out and you're waiting on feedback
from the buyers?

Oh, didn't see this.

Yes, OP shouldn't try to contact / bother buyer after shipment.

Ah, and in regard to OP name, a very nice article today:
https://bricknerd.com/home/coping-and-catharsis-autistic-afols-in-their-own-words-8-30-23
 Author: macebobo View Messages Posted By macebobo
 Posted: Aug 30, 2023 15:39
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 60 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

macebobo (3208)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Technical Issues, 1001bricks writes:

  Ah, and in regard to OP name, a very nice article today:
https://bricknerd.com/home/coping-and-catharsis-autistic-afols-in-their-own-words-8-30-23

Thank you for sharing this link Sylvain. That was a great read, now I have one
more site I have to visit every now and then.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Aug 30, 2023 16:25
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 52 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

1001bricks (55747)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, macebobo writes:
  In Technical Issues, 1001bricks writes:

  Ah, and in regard to OP name, a very nice article today:
https://bricknerd.com/home/coping-and-catharsis-autistic-afols-in-their-own-words-8-30-23

Thank you for sharing this link Sylvain. That was a great read, now I have one
more site I have to visit every now and then.

It's a VERY interesting site, with (as of right now) 1 quality article per
day, so yes, plenty good info.
 Author: Autism_And_I View Messages Posted By Autism_And_I
 Posted: Aug 30, 2023 13:29
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 50 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Autism_And_I (211)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 31, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Autistic Bricks
Thanks.

I may just be a little too pesemistic.

I'll continue to wait and just see what happens.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 30, 2023 14:39
 Subject: Re: Concerns with Messaging and notifications.
 Viewed: 45 times
 Topic: Technical Issues
 Report:
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (4836)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Technical Issues, Autism_And_I writes:
  Thanks.

I may just be a little too pesemistic.

  I'll continue to wait and just see what happens.

For most sellers only 50-70 % of orders result in feedback and similar ever get
marked as completed. Nothing to worry about