Discussion Forum: Thread 345281

 Author: kangurrr View Messages Posted By kangurrr
 Posted: Aug 25, 2023 05:05
 Subject: No lego and no refund for more than a month..
 Viewed: 148 times
 Topic: Help
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kangurrr (512)

Location:  Poland, w. Podlaskie
Member Since Contact Type Status
Jan 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: unique_bricks
Hi,

I have ordered a lego set for more than 600 euros more than one month ago and
I still didn't get it and I also didn't get refund.... I did the NSS
alert but this isn't responding on this alert and he stopped writing to me
about two weeks ago... What else can I do?

Thank You
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Aug 25, 2023 05:16
 Subject: Re: No lego and no refund for more than a month..
 Viewed: 66 times
 Topic: Help
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yorbrick (1188)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, kangurrr writes:
  Hi,

I have ordered a lego set for more than 600 euros more than one month ago and
I still didn't get it and I also didn't get refund.... I did the NSS
alert but this isn't responding on this alert and he stopped writing to me
about two weeks ago... What else can I do?

Thank You

If the seller is not responding at all, then file a claim at PayPal if the time
is much longer than expected. If international is the long postage time expected?
Did you receive any tracking?
 Author: kangurrr View Messages Posted By kangurrr
 Posted: Aug 25, 2023 09:11
 Subject: Re: No lego and no refund for more than a month..
 Viewed: 86 times
 Topic: Help
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kangurrr (512)

Location:  Poland, w. Podlaskie
Member Since Contact Type Status
Jan 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: unique_bricks
It was paid by IBAN not pp. I received tracking but he said the package was lost
after 2 weeks...


In Help, yorbrick writes:
  In Help, kangurrr writes:
  Hi,

I have ordered a lego set for more than 600 euros more than one month ago and
I still didn't get it and I also didn't get refund.... I did the NSS
alert but this isn't responding on this alert and he stopped writing to me
about two weeks ago... What else can I do?

Thank You

If the seller is not responding at all, then file a claim at PayPal if the time
is much longer than expected. If international is the long postage time expected?
Did you receive any tracking?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Aug 25, 2023 10:17
 Subject: Re: No lego and no refund for more than a month..
 Viewed: 76 times
 Topic: Help
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peregrinator (792)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, kangurrr writes:
  It was paid by IBAN not pp. I received tracking but he said the package was lost
after 2 weeks...

You may not be able to get your money back - BL can't do anything here. Have
you tried contacting your bank?
 Author: kangurrr View Messages Posted By kangurrr
 Posted: Aug 26, 2023 04:35
 Subject: Re: No lego and no refund for more than a month..
 Viewed: 56 times
 Topic: Help
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kangurrr (512)

Location:  Poland, w. Podlaskie
Member Since Contact Type Status
Jan 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: unique_bricks
Yes I will contact my bank but now I see he recieved negative opinions in last
7 days from 4 people and he didn't send to them sets and money as well. What
is going on with these people, he had 250 positive comments....

In Help, peregrinator writes:
  In Help, kangurrr writes:
  It was paid by IBAN not pp. I received tracking but he said the package was lost
after 2 weeks...

You may not be able to get your money back - BL can't do anything here. Have
you tried contacting your bank?
 Author: Dino View Messages Posted By Dino
 Posted: Aug 26, 2023 06:11
 Subject: Re: No lego and no refund for more than a month..
 Viewed: 46 times
 Topic: Help
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Dino (479)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: dino's world
In Help, kangurrr writes:
  Yes I will contact my bank but now I see he recieved negative opinions in last
7 days from 4 people and he didn't send to them sets and money as well. What
is going on with these people, he had 250 positive comments....

In Help, peregrinator writes:
  In Help, kangurrr writes:
  It was paid by IBAN not pp. I received tracking but he said the package was lost
after 2 weeks...

You may not be able to get your money back - BL can't do anything here. Have
you tried contacting your bank?

The bank can't help you. Go to the police and file a complaint!
 Author: macebobo View Messages Posted By macebobo
 Posted: Aug 26, 2023 15:21
 Subject: Re: No lego and no refund for more than a month..
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 Topic: Help
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macebobo (2483)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Help, kangurrr writes:
  Yes I will contact my bank but now I see he recieved negative opinions in last
7 days from 4 people and he didn't send to them sets and money as well. What
is going on with these people, he had 250 positive comments....

Looks like they went on holiday until September 5th, store is now suspended for
non payment of fees. I don't understand how this can happen. Okay, I can
understand how it happens, but why not close your store, ship the orders, and
pay your BL fees before you leave on holiday?

Last thing I want to do is come back to a lot of work after a vacation.
 Author: ghyde View Messages Posted By ghyde
 Posted: Aug 26, 2023 15:31
 Subject: Re: No lego and no refund for more than a month..
 Viewed: 57 times
 Topic: Help
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
In Help, kangurrr writes:
  Hi,

I have ordered a lego set for more than 600 euros more than one month ago and
I still didn't get it and I also didn't get refund.... I did the NSS
alert but this isn't responding on this alert and he stopped writing to me
about two weeks ago... What else can I do?

Thank You

Check with the police. Perhaps something has happened to him? Is he active on
any other social media platforms or on other sites he might frequent?

It would be very unusual for someone to suddenly stop responding without reason.
Perhaps he had a death in the family or of a close friend? I'm just speculating,
but you need to find out what his situation is first, then your options will
be plain to see.

Cheers ...

ghyde