Discussion Forum: Thread 345031

 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: Aug 21, 2023 03:02
 Subject: Buyer refuses to receive the package
 Viewed: 206 times
 Topic: Help
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Yourbricks (4959)

Location:  Norway
Member Since Contact Type Status
Feb 20, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YourBricks Norway
Easy question.

What to do as a seller if the buyer refuses to receive the package and this leads
to extra shipping costs?

Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 21, 2023 03:06
 Subject: Re: Buyer refuses to receive the package
 Viewed: 66 times
 Topic: Help
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Nubs_Select (3757)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
Part of the cost of doing business. Sometimes you have to pay return shipping
but that’s life so it’s best to pay for it and move on. Might be helpful to block
the buyer if you can’t communicate a solution with them so as to prevent future
issues
 Author: Speciale View Messages Posted By Speciale
 Posted: Aug 21, 2023 03:11
 Subject: Re: Buyer refuses to receive the package
 Viewed: 62 times
 Topic: Help
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Speciale (4816)

Location:  Belgium
Member Since Contact Type Status
Aug 31, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Speciale
In Help, Nubs_Select writes:
  Part of the cost of doing business. Sometimes you have to pay return shipping
but that’s life so it’s best to pay for it and move on. Might be helpful to block
the buyer if you can’t communicate a solution with them so as to prevent future
issues

Name and shame the buyer so that other stores can block them .
 Author: uvt203 View Messages Posted By uvt203
 Posted: Aug 21, 2023 03:56
 Subject: Re: Buyer refuses to receive the package
 Viewed: 81 times
 Topic: Help
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uvt203 (11760)

Location:  Denmark
Member Since Contact Type Status
Oct 4, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ASAP - Asger's SpAre Parts
In Help, Yourbricks writes:
  Easy question.

What to do as a seller if the buyer refuses to receive the package and this leads
to extra shipping costs?

Thanks

If the order was paid with paypal - contact paypal costumer service as you are
covered under their seller protection programme.