| Discussion Forum: Thread 343911 |
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| | | Author: | cosmicray  | | Posted: | Aug 1, 2023 13:58 | | Subject: | What say ye all ? | | Viewed: | 207 times | | Topic: | Problem Order | |
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| Buyer places an order, I fill order, and ship it. Buyer receives order and claims
that I sent them Light Bluish Gray instead of Light Gray for 7 lots. There were
no parts ordered in Light Bluish Gray.
Of the 7 lots, I still have stock of 4. So I compares parts in those lots to
my color board (actual parts, for every color I have ever encountered, and usually
1x2 bricks). All 4 compare correctly to Light Gray, but a difference can be seen
when compared to LBG. Of those 4, one shows never to have been made in LBG, only
LG.
Of the 3 lots that the buyer ordered all I had available, all were from three
sets recently parted out. Those sets have release dates of 2000, 2000, and 2003.
At this point, I’m taking the view that the parts were LG as ordered. Curious
to see what those who deal with this regularly have to say.
TIA, Nita Rae
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| | | | | Author: | peregrinator | | Posted: | Aug 1, 2023 14:10 | | Subject: | Re: What say ye all ? | | Viewed: | 56 times | | Topic: | Problem Order | |
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| In Problem Order, cosmicray writes:
| | At this point, I’m taking the view that the parts were LG as ordered. Curious
to see what those who deal with this regularly have to say.
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I don't deal with it regularly (because I don't want to) but I definitely
can imagine someone mistaking new, unyellowed LG for LBG.
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| | | | | Author: | bahpstore | | Posted: | Aug 1, 2023 14:42 | | Subject: | Re: What say ye all ? | | Viewed: | 45 times | | Topic: | Problem Order | |
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| We had exactly the same issue once. I asked the buyer to compare them with a
fresh new LBG part, not old used one.
He came back acknowledged they are LG not LBG.
Good luck!
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| | | | | Author: | crazylegoman | | Posted: | Aug 1, 2023 14:43 | | Subject: | Re: What say ye all? | | Viewed: | 55 times | | Topic: | Problem Order | |
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| I would ask the buyer for photos of the parts next to other LBG parts. Who knows,
maybe when he puts the accused parts next to known LBG, he'll discover that
he was in error?
David
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| | | | | Author: | kzinti | | Posted: | Aug 1, 2023 15:14 | | Subject: | Re: What say ye all ? | | Viewed: | 63 times | | Topic: | Problem Order | |
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| In Problem Order, cosmicray writes:
| | Buyer places an order, I fill order, and ship it. Buyer receives order and claims
that I sent them Light Bluish Gray instead of Light Gray for 7 lots. There were
no parts ordered in Light Bluish Gray.
Of the 7 lots, I still have stock of 4. So I compares parts in those lots to
my color board (actual parts, for every color I have ever encountered, and usually
1x2 bricks). All 4 compare correctly to Light Gray, but a difference can be seen
when compared to LBG. Of those 4, one shows never to have been made in LBG, only
LG.
Of the 3 lots that the buyer ordered all I had available, all were from three
sets recently parted out. Those sets have release dates of 2000, 2000, and 2003.
At this point, I’m taking the view that the parts were LG as ordered. Curious
to see what those who deal with this regularly have to say.
TIA, Nita Rae
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As someone who has sorted untold pounds of used grays, having proper lighting
helps immensely. The new daylight LED lights are fantastic for color checking
grays. A little hard on the eyeballs, but worth it for how quickly you can sort
bricks.
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| | | | | | | Author: | cosmicray | | Posted: | Aug 1, 2023 16:00 | | Subject: | Re: What say ye all ? | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, kzinti writes:
| | In Problem Order, cosmicray writes:
| | Buyer places an order, I fill order, and ship it. Buyer receives order and claims
that I sent them Light Bluish Gray instead of Light Gray for 7 lots. There were
no parts ordered in Light Bluish Gray.
Of the 7 lots, I still have stock of 4. So I compares parts in those lots to
my color board (actual parts, for every color I have ever encountered, and usually
1x2 bricks). All 4 compare correctly to Light Gray, but a difference can be seen
when compared to LBG. Of those 4, one shows never to have been made in LBG, only
LG.
Of the 3 lots that the buyer ordered all I had available, all were from three
sets recently parted out. Those sets have release dates of 2000, 2000, and 2003.
At this point, I’m taking the view that the parts were LG as ordered. Curious
to see what those who deal with this regularly have to say.
TIA, Nita Rae
|
As someone who has sorted untold pounds of used grays, having proper lighting
helps immensely. The new daylight LED lights are fantastic for color checking
grays. A little hard on the eyeballs, but worth it for how quickly you can sort
bricks.
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Thanks ! In this case, they were all new parts (although obviously 20+ years
old new parts).
Nita Rae
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USA, Florida
