Discussion Forum: Thread 341440

 Author: Upstate_Brickz View Messages Posted By Upstate_Brickz
 Posted: Jun 16, 2023 13:20
 Subject: VIP Reward Code Never Sent
 Viewed: 116 times
 Topic: LEGO products
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Upstate_Brickz (66)

Location:  USA, New York
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Flower City Brick Shop
Greetings Bricklink,

Has this every happened to anyone?

Today I bought a VIP reward with VIP points at Lego, the code popped up after
purchase but an email with the code was never sent. My browser then decided
to update and I lost the pop up and the code. I tried to re buy but it says redeemed.
Lego customer service doesn't answer. Any ideas how to fix?

Thanks,

AJ
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 16, 2023 13:31
 Subject: Re: VIP Reward Code Never Sent
 Viewed: 50 times
 Topic: LEGO products
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macebobo (3139)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In LEGO products, Upstate_Brickz writes:
  Greetings Bricklink,

Has this every happened to anyone?

Today I bought a VIP reward with VIP points at Lego, the code popped up after
purchase but an email with the code was never sent. My browser then decided
to update and I lost the pop up and the code. I tried to re buy but it says redeemed.
Lego customer service doesn't answer. Any ideas how to fix?

Thanks,

AJ

AJ,

Go to the point history tab on the Lego VIP point page. It should be listed there.
The image below doesn't have one since it was not required, but others on
my page show the code.

-- John
 
 Author: Upstate_Brickz View Messages Posted By Upstate_Brickz
 Posted: Jun 16, 2023 13:33
 Subject: Re: VIP Reward Code Never Sent
 Viewed: 52 times
 Topic: LEGO products
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Upstate_Brickz (66)

Location:  USA, New York
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Flower City Brick Shop
OMG THANK YOU! Found it!