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| | Author: | Stonemonkey1974 | Posted: | Apr 5, 2023 13:41 | Subject: | I'm such a Doofus.... | Viewed: | 244 times | Topic: | Selling | |
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| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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| | | | Author: | wildchicken13 | Posted: | Apr 5, 2023 13:43 | Subject: | Re: I'm such a Doofus.... | Viewed: | 55 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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Lol. It happened to me once; I was one of the buyers. Seller gave me a full refund
and a label to ship to the other buyer.
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| | | | Author: | Brandish_Jaye | Posted: | Apr 5, 2023 13:44 | Subject: | Re: I'm such a Doofus.... | Viewed: | 43 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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Eh, you're (presumably) human. It happens. How you handle it is what will
make an impression on the buyers.
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| | | | | | Author: | Stonemonkey1974 | Posted: | Apr 5, 2023 13:49 | Subject: | Re: I'm such a Doofus.... | Viewed: | 45 times | Topic: | Selling | |
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| In Selling, Brandish_Jaye writes:
| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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Eh, you're (presumably) human. It happens. How you handle it is what will
make an impression on the buyers.
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Think so... Need to do my daily check to confirm still the case.
I've asked both to return to me so I can resend, covering all costs obviously.
I would have just resent the items but didn't have them in stock
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| | | | Author: | Darth_Smithy | Posted: | Apr 5, 2023 13:45 | Subject: | Re: I'm such a Doofus.... | Viewed: | 37 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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Did that too. Either I or he post office clerk (we were working on a pile together)mstuck
the wrong customs labels on two orders, and the customs label address took priority
over the address on the parcels. That was expensive.
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| | | | Author: | 1001bricks | Posted: | Apr 5, 2023 13:49 | Subject: | Re: I'm such a Doofus.... | Viewed: | 46 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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You know, years ago we inverted stickers and shipped to Spain a little Fire Truck
and to Norway a huge brand new ISD (yes a huge VERY expensive one)
We still don't know how we could do such an error, ADN and alcohol were suspected,
while more probably simply being tired
Anyway, we communicated with both buyers, and the kind guy in Norway refused
the ISD parcel so it was shipped back, and the Spanish guy shipped him his Fire
Truck.
In 15 days everything was settled and arrived to the proper Country, shipment
was paid by us, and we offered a 50€ Coupon to both, they were so kind!
In short, it happens - just fix it nicely.
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| | | | | | Author: | wildchicken13 | Posted: | Apr 5, 2023 13:54 | Subject: | Re: I'm such a Doofus.... | Viewed: | 36 times | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| We still don't know how we could do such an error, ADN and alcohol were suspected,
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https://www.adn.com/
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| | | | | | | | Author: | 1001bricks | Posted: | Apr 5, 2023 13:57 | Subject: | Re: I'm such a Doofus.... | Viewed: | 36 times | Topic: | Selling | |
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| In Selling, wildchicken13 writes:
| In Selling, 1001bricks writes:
| We still don't know how we could do such an error, ADN and alcohol were suspected,
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https://www.adn.com/
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Erm, yes but no - it's normal, there's nothing as smart as ADN in a chicken,
I guess...
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| | | | | | | | | | Author: | wildchicken13 | Posted: | Apr 5, 2023 14:00 | Subject: | Re: I'm such a Doofus.... | Viewed: | 37 times | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| In Selling, wildchicken13 writes:
| In Selling, 1001bricks writes:
| We still don't know how we could do such an error, ADN and alcohol were suspected,
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https://www.adn.com/
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Erm, yes but no - it's normal, there's nothing as smart as ADN in a chicken,
I guess...
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Yes, I am 13 weeks old and my IQ is 13.
I think I figured it out… DNA, but with French word order.
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| | | | | | | | | | | | Author: | 1001bricks | Posted: | Apr 5, 2023 15:16 | Subject: | Re: I'm such a Doofus.... | Viewed: | 43 times | Topic: | Selling | |
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| In Selling, wildchicken13 writes:
| In Selling, 1001bricks writes:
| In Selling, wildchicken13 writes:
| In Selling, 1001bricks writes:
| We still don't know how we could do such an error, ADN and alcohol were suspected,
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https://www.adn.com/
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Erm, yes but no - it's normal, there's nothing as smart as ADN in a chicken,
I guess...
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Yes, I am 13 weeks old and my IQ is 13.
I think I figured it out… DNA, but with French word order.
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^this yes, sorry DNA, this, I've a low QI and no IA
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| | | | | | Author: | Stonemonkey1974 | Posted: | Apr 5, 2023 14:25 | Subject: | Re: I'm such a Doofus.... | Viewed: | 38 times | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
|
You know, years ago we inverted stickers and shipped to Spain a little Fire Truck
and to Norway a huge brand new ISD (yes a huge VERY expensive one)
We still don't know how we could do such an error, ADN and alcohol were suspected,
while more probably simply being tired
Anyway, we communicated with both buyers, and the kind guy in Norway refused
the ISD parcel so it was shipped back, and the Spanish guy shipped him his Fire
Truck.
In 15 days everything was settled and arrived to the proper Country, shipment
was paid by us, and we offered a 50€ Coupon to both, they were so kind!
In short, it happens - just fix it nicely.
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Off that sounds painful, luckily it was two inexpensive orders although that
doesn't mean anything to our customers. If they were big expensive orders
I think id have had a meltdown! I think this was down to tiredness
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| | | | Author: | ImperialFleet | Posted: | Apr 5, 2023 14:04 | Subject: | Re: I'm such a Doofus.... | Viewed: | 43 times | Topic: | Selling | |
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| That has happened twice to me, and both this year. One was due to a network error,
another one being my fault. Oh well, it happens. I just emailed labels to each
of them and had them mail them to the other customer. Embarrassing, but they
get their parts!
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| | | | Author: | gigau | Posted: | Apr 5, 2023 14:10 | Subject: | Re: I'm such a Doofus.... | Viewed: | 41 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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Why "ineptiutude"? You made two relatively significant errors out of
746 orders, but that is being human.
I guess, my take as a buyer is how you react and what you propose to the buyers.
So, don't sweat it.
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| | | | | | Author: | Stonemonkey1974 | Posted: | Apr 5, 2023 14:28 | Subject: | Re: I'm such a Doofus.... | Viewed: | 35 times | Topic: | Selling | |
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| In Selling, gigau writes:
| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
|
Why "ineptiutude"? You made two relatively significant errors out of
746 orders, but that is being human.
I guess, my take as a buyer is how you react and what you propose to the buyers.
So, don't sweat it.
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Yep just more annoyed with myself as I like to think I run a pretty tight ship
and Im always really careful about packing orders {not this time I guess}, Ive
asked them both to return items to me at my cost and I can resend, just hope
I dont get a dreaded - FB
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| | | | Author: | randyipp | Posted: | Apr 5, 2023 14:39 | Subject: | Re: I'm such a Doofus.... | Viewed: | 47 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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Yes, it's the worst.
I have done it, and it sucks. Just happened to have 2 orders going to the same
postal code on the same weekend and of course 50/50 shot managed to get it wrong.
Now with Pirate ship I paste in the order number under the "rubber stamp"
section and stick them on based upon order number not postal code.
As crappy as mistakes are they certainly teach us a lot and make us better sellers!
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| | | | Author: | benji25110514 | Posted: | Apr 5, 2023 15:22 | Subject: | Re: I'm such a Doofus.... | Viewed: | 67 times | Topic: | Selling | |
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| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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I think you have done really well to gwt over 700 orders before a mistake, I've
done this like 10 times when I first started out. My mistake was prematurely
writing adresses out prior to orders.
I recently recieved one of my own orders from the mail man, turns out I put the
return adress on the front of the envelope where the stamp was and the buyers
adress on the back!!. Couldn't belive I done it lol
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| | | | | | Author: | Stonemonkey1974 | Posted: | Apr 6, 2023 03:10 | Subject: | Re: I'm such a Doofus.... | Viewed: | 38 times | Topic: | Selling | |
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| In Selling, benji25110514 writes:
| In Selling, Stonemonkey1974 writes:
| So after 746 orders I've finally made that schoolboy error and posted the
wrong orders to customers.... Really don't know how I managed it.. Only two,
customer A got Customer B order and vice versa.... I'm such a Doofus!
Just wanted to share my little episode of ineptitude..
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I think you have done really well to gwt over 700 orders before a mistake, I've
done this like 10 times when I first started out. My mistake was prematurely
writing adresses out prior to orders.
I recently recieved one of my own orders from the mail man, turns out I put the
return adress on the front of the envelope where the stamp was and the buyers
adress on the back!!. Couldn't belive I done it lol
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LMAO, that's brilliant. A real Doh! Moment.
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| | | | Author: | Sadler_Bricks | Posted: | Apr 5, 2023 21:10 | Subject: | Re: I'm such a Doofus.... | Viewed: | 46 times | Topic: | Selling | |
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| It can happen just keep building for success.
Sadler_bricks
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| | | | | | Author: | sasquatch_eater | Posted: | Apr 5, 2023 22:00 | Subject: | Re: I'm such a Doofus.... | Viewed: | 50 times | Topic: | Selling | |
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| I just like how many times it says "I'm such a doofus" in the discussion
forum.
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| | | | | | | | Author: | Stonemonkey1974 | Posted: | Apr 6, 2023 03:08 | Subject: | Re: I'm such a Doofus.... | Viewed: | 32 times | Topic: | Selling | |
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| In Selling, sasquatch_eater writes:
| I just like how many times it says "I'm such a doofus" in the discussion
forum.
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