Discussion Forum: Thread 335221

 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 20, 2023 11:13
 Subject: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T
 Author: jgrossman1025 View Messages Posted By jgrossman1025
 Posted: Feb 20, 2023 11:17
 Subject: Re: Lying store owner!
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jgrossman1025 (321)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Mar 17, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: NGBrick
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

Well, really lying is unacceptable, but if a shipping label was created yesterday
it will probably ship in a day or two, I would just be patient, it is bad customer
service on his part but you don’t know what is going on in his life, maybe he
is just a bad seller, or maybe something happened. Nobody knows but him. As a
seller I have tried to be understanding and the opposite of a lying seller, but
sometimes stuff happens, so if it doesn’t ship out by Wednesday I would get in
contact, but that’s just my two cents.

Thanks, Noah
 Author: edk View Messages Posted By edk
 Posted: Feb 20, 2023 11:18
 Subject: Re: Lying store owner!
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edk (9177)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timeless Toy Bricks
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Allow delay for Sunday (19th) postal holiday (20th) before getting upset over
something out of everyones control.
  
Cass T
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Feb 20, 2023 11:24
 Subject: Re: Lying store owner!
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
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Store: Old Grey Bricks
In Help, edk writes:

  
Allow delay for Sunday (19th) postal holiday (20th) before getting upset over
something out of everyones control.
  
Cass T

Oh, ugh... forgot about the postal holiday today. Thanks for the reminder!

Jen
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 20, 2023 12:41
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, edk writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Allow delay for Sunday (19th) postal holiday (20th) before getting upset over
something out of everyones control.
  

I forgot today was a holiday Thank you for the reminder. Excuse me while
I go outside and get my outgoing packages.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Feb 20, 2023 11:21
 Subject: Re: Lying store owner!
 Viewed: 71 times
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

I wouldn't file a NSS if I were you. You'd be just begging for bad feedback.
Take a breath, step back. Yes, they are shipping slowly. Yes, they promised to
ship a certain day and didn't. Consider the possibility that they are just
normal people who just failed to live up to expectations and didn't follow
through. This is much more likely than deliberate lying. If they printed the
label yesterday, then the order can't really be shipped til today anyway.
Also, it's a holiday for many people. Wait until Tuesday, check the tracking
and enjoy your Lego when it finally arrives.

Jen
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 20, 2023 11:39
 Subject: Re: Lying store owner!
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yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

Too early for NSS in my view. Wait and see if you get the order within the next
week. If you do and are still not happy, then least favourite the store and don't
buy from them again. Leave non-positive feedback if you feel it is warranted
but expect to get similar in return for being pushy.

They may have fully intended to post them then had an issue out of their control.
I can understand saying it is lying if they said they had already posted it when
they hadn't rather than saying they will post it later and then didn't
manage to do so.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Feb 20, 2023 14:16
 Subject: Re: Lying store owner!
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tons_of_bricks (12760)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
The 17th was a Friday, so if something happened to unexpectedly go wrong, then
the next possible business day to ship wouldn't be until tomorrow (yes, Saturday
could've worked but no everyone works on Saturday). So I wouldn't get
too hasty, though they should have notified you of any delay. This is why when
we get asked when an order will be shipped, we respond with "it should
ship by x date", not "it will". Because inevitably, whenever I say
it will, something happens and it doesn't get shipped until the next day.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Feb 20, 2023 15:18
 Subject: (Cancelled)
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rab1234 (1959)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
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Store: Blockbusting Bricks
(Cancelled)
 Author: legoman77 View Messages Posted By legoman77
 Posted: Feb 20, 2023 17:48
 Subject: Re: Lying store owner!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

You are way too early to worry about your order. Selling is difficult at best
and other things might have intervened. Holiday, Saturday, and even ebay does
not count them as shipping days. Patience is a virtue and what will happen to
you if you get an order in 4 days instead of 3 days? After all, these are toys
and the world does not revolve around kids toys.
John P
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 21, 2023 17:16
 Subject: Re: Lying store owner!
 Viewed: 134 times
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, legoman77 writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T



  You are way too early to worry about your order.

My business relies on the orders I place.

  Selling is difficult at best and other things might have intervened.

I am well aware of this.

  Holiday, Saturday, and even ebay does not count them as shipping days.

I know this as eBay is my platform.

  Patience is a virtue.

I have plenty of patients, but I cannot abide being lied too.

  and what will happen to you if you get an order in 4 days instead of 3 days? After all, these are toys and the world does not revolve around kids toys.

Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 21, 2023 22:41
 Subject: Re: Lying store owner!
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zorbanj (817)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Here's your answer. Relay what you wrote here to the seller, that you're
running a business and you need an ETA or to have the order cancelled and refunded.
For me, 8 days without an explanation is too long, even if I was a casual buyer.




In Help, pcthurman writes:
  
Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 22, 2023 02:11
 Subject: Re: Lying store owner!
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 10:33
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, wildchicken13 writes:
  In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.

The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.

Cass T
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 22, 2023 10:58
 Subject: Re: Lying store owner!
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pitz8008 (14756)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Help, pcthurman writes:
  In Help, wildchicken13 writes:
  In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.

The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.

Cass T


Not all packages get scanned in nowadays. And, yes, are you drop shipping these?
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 21:30
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, pitz8008 writes:
  In Help, pcthurman writes:
  In Help, wildchicken13 writes:
  In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.

The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.

Cass T


Not all packages get scanned in nowadays. And, yes, are you drop shipping these?

Drop shipping? I don't know what that means.
 Author: Darth_Smithy View Messages Posted By Darth_Smithy
 Posted: Feb 22, 2023 21:33
 Subject: Re: Lying store owner!
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Darth_Smithy (1307)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 28, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: It Starts With a Brick
In Help, pcthurman writes:
  In Help, pitz8008 writes:
  In Help, pcthurman writes:
  In Help, wildchicken13 writes:
  In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.

The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.

Cass T


Not all packages get scanned in nowadays. And, yes, are you drop shipping these?

Drop shipping? I don't know what that means.

A drop shipper is a seller who places an order with a third party after getting
an order. the third party ships to the buyer. Lots of companies do this. You
think you are buying directly from them, but you're not.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 22, 2023 21:39
 Subject: Re: Lying store owner!
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1001bricks (52351)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Drop shipping? I don't know what that means.

Don't, it breaks them
 
 Author: Darth_Smithy View Messages Posted By Darth_Smithy
 Posted: Feb 22, 2023 21:40
 Subject: Re: Lying store owner!
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Darth_Smithy (1307)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 28, 2008 Contact Member Seller
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Store Closed Store: It Starts With a Brick
In Help, 1001bricks writes:
  
  Drop shipping? I don't know what that means.

Don't, it breaks them

LOL!
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 21:48
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
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In Help, 1001bricks writes:
  
  Drop shipping? I don't know what that means.

Don't, it breaks them

 Author: legoman77 View Messages Posted By legoman77
 Posted: Feb 23, 2023 10:27
 Subject: Re: Lying store owner!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
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Store: 77's Bricks & Sets
In Help, 1001bricks writes:
  
  Drop shipping? I don't know what that means.

Don't, it breaks them

That is funny. Good one. Leave it to the French to break a British ship.

John P
 Author: legoman77 View Messages Posted By legoman77
 Posted: Feb 22, 2023 10:53
 Subject: Re: Lying store owner!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T



  You are way too early to worry about your order.

My business relies on the orders I place.

  Selling is difficult at best and other things might have intervened.

I am well aware of this.

  Holiday, Saturday, and even ebay does not count them as shipping days.

I know this as eBay is my platform.

  Patience is a virtue.

I have plenty of patients, but I cannot abide being lied too.

  and what will happen to you if you get an order in 4 days instead of 3 days? After all, these are toys and the world does not revolve around kids toys.

Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Are you drop-shipping these items? A seller does not need to go to the post
office everyday. And there was a holiday, a Saturday, and a Sunday. What if
the post office is slow and moving the item?
Maybe you are drop shipping then, I can see not other reason you would lack patience.
John P
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 21:31
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, legoman77 writes:
  In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T



  You are way too early to worry about your order.

My business relies on the orders I place.

  Selling is difficult at best and other things might have intervened.

I am well aware of this.

  Holiday, Saturday, and even ebay does not count them as shipping days.

I know this as eBay is my platform.

  Patience is a virtue.

I have plenty of patients, but I cannot abide being lied too.

  and what will happen to you if you get an order in 4 days instead of 3 days? After all, these are toys and the world does not revolve around kids toys.

Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Are you drop-shipping these items? A seller does not need to go to the post
office everyday. And there was a holiday, a Saturday, and a Sunday. What if
the post office is slow and moving the item?
Maybe you are drop shipping then, I can see not other reason you would lack patience.
John P

I don't even know what drop shipping is?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 22, 2023 21:32
 Subject: Re: Lying store owner!
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Nubs_Select (3768)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T



  You are way too early to worry about your order.

My business relies on the orders I place.

  Selling is difficult at best and other things might have intervened.

I am well aware of this.

  Holiday, Saturday, and even ebay does not count them as shipping days.

I know this as eBay is my platform.

  Patience is a virtue.

I have plenty of patients, but I cannot abide being lied too.

  and what will happen to you if you get an order in 4 days instead of 3 days? After all, these are toys and the world does not revolve around kids toys.

Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Are you drop-shipping these items? A seller does not need to go to the post
office everyday. And there was a holiday, a Saturday, and a Sunday. What if
the post office is slow and moving the item?
Maybe you are drop shipping then, I can see not other reason you would lack patience.
John P

I don't even know what drop shipping is?

its selling inventory on say ebay and once it sells you then buy it on a site
like bricklink and then have the seller on bricklink ship it to the buyer on
ebay although based on the one response you posted that i cant seem to find at
the moment it does not sound like that is what your doing
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 21:35
 Subject: Re: Lying store owner!
 Viewed: 46 times
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, Nubs_Select writes:
  In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T



  You are way too early to worry about your order.

My business relies on the orders I place.

  Selling is difficult at best and other things might have intervened.

I am well aware of this.

  Holiday, Saturday, and even ebay does not count them as shipping days.

I know this as eBay is my platform.

  Patience is a virtue.

I have plenty of patients, but I cannot abide being lied too.

  and what will happen to you if you get an order in 4 days instead of 3 days? After all, these are toys and the world does not revolve around kids toys.

Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Are you drop-shipping these items? A seller does not need to go to the post
office everyday. And there was a holiday, a Saturday, and a Sunday. What if
the post office is slow and moving the item?
Maybe you are drop shipping then, I can see not other reason you would lack patience.
John P

I don't even know what drop shipping is?

its selling inventory on say ebay and once it sells you then buy it on a site
like bricklink and then have the seller on bricklink ship it to the buyer on
ebay although based on the one response you posted that i cant seem to find at
the moment it does not sound like that is what your doing

Oh! No, I am not reselling pieces on eBay, I only sell completely restored Lego
sets on eBay.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 22, 2023 21:35
 Subject: Re: Lying store owner!
 Viewed: 51 times
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Nubs_Select (3768)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, pcthurman writes:
  In Help, Nubs_Select writes:
  In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  In Help, legoman77 writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T



  You are way too early to worry about your order.

My business relies on the orders I place.

  Selling is difficult at best and other things might have intervened.

I am well aware of this.

  Holiday, Saturday, and even ebay does not count them as shipping days.

I know this as eBay is my platform.

  Patience is a virtue.

I have plenty of patients, but I cannot abide being lied too.

  and what will happen to you if you get an order in 4 days instead of 3 days? After all, these are toys and the world does not revolve around kids toys.

Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Are you drop-shipping these items? A seller does not need to go to the post
office everyday. And there was a holiday, a Saturday, and a Sunday. What if
the post office is slow and moving the item?
Maybe you are drop shipping then, I can see not other reason you would lack patience.
John P

I don't even know what drop shipping is?

its selling inventory on say ebay and once it sells you then buy it on a site
like bricklink and then have the seller on bricklink ship it to the buyer on
ebay although based on the one response you posted that i cant seem to find at
the moment it does not sound like that is what your doing

Oh! No, I am not reselling pieces on eBay, I only sell completely restored Lego
sets on eBay.

mhm that's what I was thinking so I was confused once people started asking
about drop shipping
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Feb 22, 2023 17:27
 Subject: Re: Lying store owner!
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Ziegelmeister (222)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Help, pcthurman writes:
   Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped.

... Just to clarify; are you reselling these prior to having them in stock?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 22, 2023 20:14
 Subject: Re: Lying store owner!
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Yellow.Brick writes:
  In Help, pcthurman writes:
   Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped.

... Just to clarify; are you reselling these prior to having them in stock?

If you're selling other than on BL you can do it without having in stock
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Feb 22, 2023 21:06
 Subject: Re: Lying store owner!
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Ziegelmeister (222)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Help, peregrinator writes:
  In Help, Yellow.Brick writes:
  In Help, pcthurman writes:
   Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped.

... Just to clarify; are you reselling these prior to having them in stock?

If you're selling other than on BL you can do it without having in stock

Yes, but still a ballsy practice.
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 21:32
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, Yellow.Brick writes:
  In Help, pcthurman writes:
   Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped.

... Just to clarify; are you reselling these prior to having them in stock?

I only sell Lego sets on eBay. Check me out. PCThurman! I need the pieces to
complete sets so that I can sell a fully restored complete set.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Feb 22, 2023 17:35
 Subject: Re: Lying store owner!
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Ziegelmeister (222)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
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Store: Ziegelmarkt
How many lots?
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 21:47
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

UPDATE: The shipping status on my order finally changed.
DATE TIME LOCATION STATUS
Feb 22 9:31 AM Denver CO Network Distribution Center Arrived at USPS regional
origin facility
Feb 22 8:16 AM Commerce City, CO, United States Accepted at USPS origin facility
Feb 19 12:15 AM Commerce City, CO, United States Shipping label created, USPS
awaiting item
Data from usps.com

The seller responded to my message with this message this evening.

Hello this order has actually been shipped so sometimes on first class packages
it might not show on tracking until day of delivery

There is so much I could say about this message but at this point I am just relieved
to see it is now on the way to me.

I appreciate everyone's responses and the explanation of what a drop shipper
is.

Thank you!
Cass T
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 22, 2023 21:50
 Subject: Re: Lying store owner!
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Nubs_Select (3768)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, pcthurman writes:
  In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

UPDATE: The shipping status on my order finally changed.
DATE TIME LOCATION STATUS
Feb 22 9:31 AM Denver CO Network Distribution Center Arrived at USPS regional
origin facility
Feb 22 8:16 AM Commerce City, CO, United States Accepted at USPS origin facility
Feb 19 12:15 AM Commerce City, CO, United States Shipping label created, USPS
awaiting item
Data from usps.com

The seller responded to my message with this message this evening.

Hello this order has actually been shipped so sometimes on first class packages
it might not show on tracking until day of delivery

There is so much I could say about this message but at this point I am just relieved
to see it is now on the way to me.

I appreciate everyone's responses and the explanation of what a drop shipper
is.

Thank you!
Cass T

Glad to hear its now moving!
 Author: UTLF View Messages Posted By UTLF
 Posted: Feb 22, 2023 21:56
 Subject: (Cancelled)
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UTLF (1267)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: UTLF
(Cancelled)
 Author: pcthurman View Messages Posted By pcthurman
 Posted: Feb 22, 2023 22:16
 Subject: Re: Lying store owner!
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pcthurman (1211)

Location:  USA, Virginia
Member Since Contact Type Status
Apr 20, 2004 Contact Member Buyer
Buying Privileges - OK
In Help, UTLF writes:
  Glad everything is resolved

I will play devil's advocate and say that a lot of the time, the Post Office
won't start moving stuff until the next business day; so being Monday was
a holiday, it could've been dropped off yesterday and scanned in today

There have been plenty of times where I've dropped off packages on a Friday
or Saturday without any update scans, then suddenly it'll start moving on
Tuesday, or not even show any updates until it goes out for delivery, similar
to what the seller in question had mentioned

Maybe the seller had the intention to send it out on Friday (the 17th,) but couldn't
make it to the PO in time; even then, it's not that they intentionally lied
to you, it's just how things are sometimes; I also understand the frustration,
but I do not think it's as big of an issue as it was made out to be, especially
since it was over a 3-day weekend and it wouldn't have started moving until
yesterday or today anyways

It is moving now and that is all that matters.

Cass T
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 23, 2023 09:20
 Subject: Re: Lying store owner!
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zorbanj (817)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Just want to pint out that there's been a change in USPS scanning practices
in the last few months. As a money-saving measure, sometimes the first scan of
a package isn't until the next distribution center. So for example if I mailed
something from NJ to IL the scan won't show any progress until the package
is in IL.

I've noticed this more with packages over a pound vs first class mail. It
doesn't happen all the time and it's not specific to a certain post office
(I mail packages from 3 different post offices) or to time of year so i don't
know why it happens but this is now happening more often.

Lastly, if your seller uses Pirateship there is a bug where the USPS scanning
says the tracking number is invalid until the label is scanned a second time.

In Help, pcthurman writes:
  
The seller responded to my message with this message this evening.

Hello this order has actually been shipped so sometimes on first class packages
it might not show on tracking until day of delivery

There is so much I could say about this message but at this point I am just relieved
to see it is now on the way to me.

I appreciate everyone's responses and the explanation of what a drop shipper
is.
 Author: dstiefel View Messages Posted By dstiefel
 Posted: Feb 23, 2023 10:15
 Subject: Re: Lying store owner!
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dstiefel (171)

Location:  USA, Georgia
Member Since Contact Type Status
Jul 1, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scenic City Bricks
In Help, pcthurman writes:
  I placed an order and paid for it on the 13th.

On the 17th I asked the store when my order would ship. They replied that same
day that it would go out later that day.

Today, the 20th, my order still has not shipped although a shipping label was
created on the 19th.

I don't appreciate being lied too. So...

Do I wait to see if they will actually ship my order today?

Do I contact the store again?

Would it be too premature to file an NSS and maybe get the store owner off their
proverbial butt?

I would appreciate your opinions.

Cass T

As a seller I have run into a situation several times where USPS does not show
the current tracking data online ( "Tracking data unavailable" ). But
when I go to the post office to check the status they have a detailed schedule
of where it is that they can print out. Just consider that whenever something
like that happens - sometimes the online site tracking isn't synced up with
it's actual location. I don't know if your seller is lying or not, but
there are situations where they have no control. Very seldom, but possible.