Discussion Forum: Thread 334824

 Author: DarioCruz View Messages Posted By DarioCruz
 Posted: Feb 13, 2023 15:43
 Subject: buyer only pays half off the invoice
 Viewed: 155 times
 Topic: Problem Order
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DarioCruz (4748)

Location:  Portugal
Member Since Contact Type Status Collage
Dec 30, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: BricksyouNeed
Hello

I hve a buyer that did not pay for the order and then i start a NPB the buyer
after a few days pay only a half off the invoice total costs and i refound him
imidiatly.

Now i can not finish the NPB because that option is no longer available

What can i do at this time to finish the NPB because the buyer will not pay the
total order?

BEst regards
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 13, 2023 15:50
 Subject: (Cancelled)
 Viewed: 31 times
 Topic: Problem Order
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1001bricks (52424)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 13, 2023 15:51
 Subject: Re: buyer only pays half off the invoice
 Viewed: 52 times
 Topic: Problem Order
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1001bricks (52424)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  Now i can not finish the NPB because that option is no longer available

What can i do at this time to finish the NPB because the buyer will not pay the
total order?

Ask the administration, ticket, etc.
Expect lonnnnnnnnnnnnnnnnnng delay.

Or simply forget it (cancel the order), there's more important maybe?
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Feb 13, 2023 17:22
 Subject: Re: buyer only pays half off the invoice
 Viewed: 48 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
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In Problem Order, DarioCruz writes:
  Hello

I hve a buyer that did not pay for the order and then i start a NPB the buyer
after a few days pay only a half off the invoice total costs and i refound him
imidiatly.

Now i can not finish the NPB because that option is no longer available

What can i do at this time to finish the NPB because the buyer will not pay the
total order?

BEst regards

Use the refund button on the orders details page to update the payment status.
Then NPB again.